CONTACT INFORMATION REVIEWS & MORE DATA

ASCENSION ST VINCENT'S RIVERSIDE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1 SHIRCLIFF WAY, JACKSONVILLE, FL 32204
  • Phone:  (904) 308-7300
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   70%

  About ASCENSION ST VINCENT'S RIVERSIDE

ASCENSION ST VINCENT'S RIVERSIDE is a Acute Care Hospitals. It is in JACKSONVILLE, FL. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 100040. It does provide emergency services. There are 467 medical professionals and 79 doctor groups affiliated with the hospital. On average at ASCENSION ST VINCENT'S RIVERSIDE, emergency patients were charged $26,648. This is higher than the state average of $25,576. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASCENSION ST VINCENT'S RIVERSIDE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 76 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 14 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 16 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 19 %
Patients who reported that they "Always" received help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 28 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 54 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 14 %
Patients who reported that YES, they were given information about what to do during their recovery at home 86 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 50 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 42 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 12 %
Patients who reported that their room and bathroom were "Usually" clean 18 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 60 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 9 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 10 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 70 %
Patients who reported YES, they would probably recommend the hospital 23 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ASCENSION ST VINCENT'S RIVERSIDE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ASCENSION ST VINCENT'S RIVERSIDE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ASCENSION ST VINCENT'S RIVERSIDE: Not Available

Detailed table for spending and period for patients at ASCENSION ST VINCENT'S RIVERSIDE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $35
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $63
Outpatient (1 to 3 days Prior to Index Hospital Admission) $174
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $6
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $13
Carrier (1 to 3 days Prior to Index Hospital Admission) $707
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $13,480
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $22
Carrier (During Index Hospital Admission) $1,754
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $840
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $133
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,112
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $787
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,640
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $167
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,712
Total (Complete Episode) $26,648

Infection Rates at ASCENSION ST VINCENT'S RIVERSIDE

These measures show how often patients at ASCENSION ST VINCENT'S RIVERSIDE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.94 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 10,225.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 10.53 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 12.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.09 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 0.93 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,201.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 8.80 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.34 / Better
SSI - Colon Surgery: Lower Confidence Limit 0.26 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.56 / Same
SSI - Colon Surgery: Number of Procedures 251.00 / Same
SSI - Colon Surgery: Predicted Cases 7.09 / Same
SSI - Colon Surgery: Observed Cases 5.00 / Same
SSI - Colon Surgery 0.71 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit -- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 2.94 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 121.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.02 / Same
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Same
SSI - Abdominal Hysterectomy 0.00 / Same
MRSA Bacteremia: Lower Confidence Limit 0.45 / Same
MRSA Bacteremia: Upper Confidence Limit 2.33 / Same
MRSA Bacteremia: Patient Days 78,859.00 / Same
MRSA Bacteremia: Predicted Cases 5.35 / Same
MRSA Bacteremia: Observed Cases 6.00 / Same
MRSA Bacteremia 1.12 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.25 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.64 / Better
Clostridium Difficile (C.Diff): Patient Days 77,556.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 41.48 / Better
Clostridium Difficile (C.Diff): Observed Cases 17.00 / Better
Clostridium Difficile (C.Diff) 0.41 / Better

How ASCENSION ST VINCENT'S RIVERSIDE Compares to Other Similar Facilities

This is how ASCENSION ST VINCENT'S RIVERSIDE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JACKSONVILLE, FL

Worst Hospitals in JACKSONVILLE, FL

Percentages of Complications and Deaths at ASCENSION ST VINCENT'S RIVERSIDE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.1% SAME
Death rate for heart attack patients 12.7% SAME
Death rate for CABG surgery patients 4% SAME
Death rate for COPD patients 8.6% SAME
Death rate for heart failure patients 10.6% SAME
Death rate for pneumonia patients 17.9% SAME
Death rate for stroke patients 10.6% SAME
Pressure ulcer rate 0.17% SAME
Death rate among surgical inpatients with serious treatable complications 181.93% SAME
Iatrogenic pneumothorax rate 0.33% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.19% SAME
Postoperative acute kidney injury requiring dialysis rate 0.9% SAME
Postoperative respiratory failure rate 12.29% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.75% SAME
Postoperative sepsis rate 5.88% SAME
Postoperative wound dehiscence rate 1.72% SAME
Abdominopelvic accidental puncture or laceration rate 1.11% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.94% SAME

Skilled Nursing Facilities Near ASCENSION ST VINCENT'S RIVERSIDE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ASCENSION ST VINCENT'S RIVERSIDE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Clyde E Lassen State Veterans Nursing Home 5:
The Pavilion For Health Care 5:
Westminster St Augustine 5:
Isle Healthcare and Rehabilitation Center 5:
Middleburg Rehabilitation and Nursing Center 5:
Westminster Woods On Julington Creek 5:
Life Care Center of Orange Park 5:
River Garden Hebrew Home For The Aged 5:
Vicar's Landing Nursing Home 5:
Woodland Grove Healthcare and Rehabilitation Center 5:
Taylor Care Center 5:
Vivo Healthcare Normandy 5:
Park Ridge Nursing Center 5:
Shands Jacksonville Medical Center 5:
Fleet Landing 5:
The Pavilion at Jacksonville 5:
River City Nursing and Rehab Center 5:
Pruitthealth - Fleming Island 4:
Bartram Crossing 4:
Orange Park Rehabilitation and Nursing Center 4:
Moosehaven 4:
Life Care Center at Wells Crossing 4:
Avante Villa at Jacksonville Beach Inc 4:
Westside Oaks Rehabilitation and Nursing Center 4:
Dolphin Pointe Health Care Center 4:
North Bank Center For Rehabilitation and Healing 4:
Fountains Rehabilitation at Mill Cove 4:
Jacksonville Nursing and Rehab Center 4:
Lanier Rehabilitation Center 4:
Fernandina Beach Rehabilitation and Nursing Center 4:
Oak View Health and Rehabilitation Center 3:
Aspire at San Jose 3:
Regents Park of Jacksonville 3:
Life Care Center of Jacksonville 3:
Cypress Village 3:
Vivo Healthcare University 3:
University Crossing 3:
First Coast Health and Rehabilitation Center 3:
Aspire at Green Cove Springs 2:
Aspire at Orange Park 2:
Vivo Healthcare Orange Park 2:
Aspire at Jacksonville 2:
Riverwood Center 2:
Fouraker Hills Rehab and Nursing Center 2:
Jacksonville Center For Rehabilitation and Healthc 2:
Lakeside Center For Rehabilitation and Healing 2:
The Terrace of Jacksonville 1:
Cedar Hill Nursing and Rehab Center 1:
Palm Garden of Jacksonville 1:
Ascension Living St. Catherine Laboure' Place 1:
Harts Harbor Health Care Center 1:

Medical Groups Affiliated with ASCENSION ST VINCENT'S RIVERSIDE

There are 467 doctors and 79 medical groups that are affiliated with ASCENSION ST VINCENT'S RIVERSIDE.

Affiliated Doctor Groups


The list of medical professionals associated with ASCENSION ST VINCENT'S RIVERSIDE is very long, so we have added another pages. See a list of medical professionals associated with ASCENSION ST VINCENT'S RIVERSIDE.

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