KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL - WALNUT CREEK to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	23 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	77 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	18 %
Patients who reported that their nurses "Always" listened carefully to them	66 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	68 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	37 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	34 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	27 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	56 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL - WALNUT CREEK, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL - WALNUT CREEK provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL - WALNUT CREEK: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL - WALNUT CREEK:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$36
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$0
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$68
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$11
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$493
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,180
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$567
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$389
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$198
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,596
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$819
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,722
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$30
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,213
Total (Complete Episode)	$26,328

Infection Rates at KAISER FOUNDATION HOSPITAL - WALNUT CREEK

These measures show how often patients at KAISER FOUNDATION HOSPITAL - WALNUT CREEK contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.23 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.41 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	8,535.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.85 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	5.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,777.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	7.12 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.70 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.55 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.83 / Same
SSI - Colon Surgery: Number of Procedures	184.00 / Same
SSI - Colon Surgery: Predicted Cases	4.41 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	1.36 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	73.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.57 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Better
MRSA Bacteremia: Upper Confidence Limit	0.63 / Better
MRSA Bacteremia: Patient Days	70,955.00 / Better
MRSA Bacteremia: Predicted Cases	4.79 / Better
MRSA Bacteremia: Observed Cases	0.00 / Better
MRSA Bacteremia	0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.79 / Better
Clostridium Difficile (C.Diff): Patient Days	61,763.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	39.91 / Better
Clostridium Difficile (C.Diff): Observed Cases	21.00 / Better
Clostridium Difficile (C.Diff)	0.53 / Better

How KAISER FOUNDATION HOSPITAL - WALNUT CREEK Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL - WALNUT CREEK compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WALNUT CREEK, CA

Worst Hospitals in WALNUT CREEK, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.91%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.43%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.52%	SAME
Postoperative respiratory failure rate	7.92%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.36%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.96%	SAME
Abdominopelvic accidental puncture or laceration rate	1.41%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.04%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL - WALNUT CREEK

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL - WALNUT CREEK ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
San Francisco Towers	5:
St Francis Healthcare Center	5:
Lake Merritt Healthcare Center LLC	5:
Emmanuel Post Acute Care - Hayward	5:
Brookside Skilled Nursing Hospital	5:
Mcclure Post Acute	5:
St Paul's Towers	5:
Fremont Healthcare Center	5:
San Leandro Healthcare Center	5:
Alameda County Medical Center D/p Snf	5:
Morton Bakar Center	5:
Diablo Valley Post Acute	5:
California Pacific Medical Ctr- Davies Campus Hosp	5:
Danville Post-Acute Rehab	5:
Hayes Convalescent Hospital	5:
Bay Area Healthcare Center	5:
Linda Mar Care Center	5:
Oakland Healthcare and Wellness Center	5:
Washington Center	5:
Moraga Post Acute	5:
Springs Road Healthcare	5:
Bayberry Skilled Nursing and Healthcare Center	5:
Creekview Skilled Nursing	5:
Zuckerberg San Francisco General Hosp and Trauma Snf	5:
St Anthony Care Center	5:
We Care Skilled Nursing Facility	5:
Marina Garden Nursing Center	5:
Baywood Court Health Center	5:
Garfield Neurobehavioral Center	5:
Alameda Hospital D/p Snf	5:
Shields Nursing Center	5:
Orinda Care Center, LLC	5:
Pacifica Nursing and Rehabilitation Center	5:
Pleasant Hill Post Acute	5:
Pleasanton Nursing and Rehabilitation Center	5:
Redwood Healthcare Center LLC	5:
The Reutlinger Community	5:
Excell Health Care Center	5:
Medical Hill Healthcare Center	5:
All Saint's Subacute and Transitional Care	5:
Piedmont Gardens Health Facility	5:
Rossmoor Post Acute	5:
Kaiser Permanente Post-Acute Care Center	5:
Crestwood Manor - Fremont	5:
Masonic Home	5:
Canyon Creek Post-Acute	5:
Avondale Villa Post-Acute	5:
Crestwood Treatment Center	5:
Legacy Post Acute Care	5:
Richmond Post Acute Care	5:
The Avenues Transitional Care Center	5:
Greenridge Post Acute	5:
Lawton Skilled Nursing and Rehabilitation Center	5:
La Casa Via Transitional Care Center	5:
East Bay Post-Acute	5:
Stonebrook Healthcare Center	5:
Creekside Healthcare Center	5:
The Vineyards Healthcare Center	5:
San Francisco Health Care	4:
Mercy Retirement and Care Center	4:
Vista Post Acute	4:
Central Gardens Post Acute	4:
Hayward Hills Health Care Center	4:
Windsor Post-Acute Care Center of Hayward	4:
St. Anne's Home	4:
Pacific Heights Transitional Care Center	4:
Laurel Heights Community Care	4:
Niles Canyon Post Acute	4:
Sequoias San Francisco Convalescent Hospital	4:
Bellaken Skilled Nursing Center	4:
Brookdale Healthcare and Wellness Centre, LP	4:
Windsor Rosewood Care Center	4:
Driftwood Healthcare Center - Hayward	4:
San Pablo Healthcare and Wellness Center	4:
All Saint's Maubert	4:
Peninsula Post-Acute	4:
Berkeley Pines Skilled Nursing Center	4:
Elmwood Care Center	4:
Pittsburg Skilled Nursing Center	4:
Delta View Post Acute	4:
Jones Convalescent Hospital	4:
Windsor Country Drive Care Center	4:
Stratford Villa Post-Acute	4:
Bethesda Home	4:
San Bruno Skilled Nursing	4:
Chaparral House	4:
Mission Valley Post Acute	3:
Hayward Healthcare and Wellness Center	3:
Hayward Gardens Post Acute	3:
Tampico Terrace Care Center	3:
Victorian Post Acute	3:
City View Post Acute	3:
Oakland Heights Nursing and Rehabilitation	3:
Valley Pointe Nursing and Rehabilitation Center	3:
Ashby Care Center	3:
Kyakameena Care Center	3:
Walnut Creek Skilled Nursing and Rehabilitation Cent	3:
Tice Valley Post Acute	3:
San Francisco Post Acute	3:
Shields Richmond Nursing Center	3:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK

There are 251 doctors and 17 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK.

Affiliated Doctor Groups

• PERMANENTE MEDICAL GROUP INC
• PARKVIEW HEALTH SYSTEM INC
• CENTRO DE SALUD DE LA COMUNIDAD DE SAN YSIDRO,INC
• PALOMAR EMERGENCY PHYSICIANS, INC
• CEP AMERICA - CALIFORNIA
• EMERGENCY PHYSICIANS ASSOCIATES SAN JOSE PC
• ACS PRIMARY CARE PHYSICIANS LOUISIANA PC
• MIDWEST EMERGENCY GRAND ISLAND INC
• ALAMEDA HEALTH SYSTEM
• STONY BROOK RADIOLOGY, UNIVERSITY FACULTY PRACTICE CORPORATION
• UNIVERSITY OF CALIFORNIA SAN FRANCISCO
• MAINEGENERAL MEDICAL CENTER
• SOLANO GATEWAY MEDICAL GROUP, INC.
• PROVIDENCE MEDICAL FOUNDATION
• MORRISTOWN EMERGENCY MEDICAL ASSOCIATES LLC
• BARRON EMERGENCY PHYSICIANS LLC
• NES WESTERN GROUP A PROFESSIONAL CORPORATION

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL - WALNUT CREEK.