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Deficiency Records for Highland Care Center of Redlands

A list of the most recent deficiencies for Highland Care Center of Redlands. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Highland Care Center of Redlands. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-08-22 2024-09-09 Y
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Health 2023-12-18 2024-01-16 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-09-12 2023-09-20 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-07-26 2023-09-07 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-08-12 2023-08-22 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-08-12 2023-08-22 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-07-31 2023-08-10 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-07-29 2022-08-23 N
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2022-07-29 2022-08-23 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-07-29 2022-08-23 N
Ensure each resident receives an accurate assessment. Health 2022-07-29 2022-08-23 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-07-29 2022-08-23 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-07-29 2022-08-23 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2022-07-29 2022-08-23 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-07-29 2022-08-23 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-07-29 2022-08-23 N
Provide and implement an infection prevention and control program. Health 2022-07-29 2022-08-23 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2022-07-29 2022-08-23 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-07-29 2022-08-23 Y
Provide emergency officials' contact information. Fire Safety 2022-08-01 2022-08-23 N
Conduct testing and exercise requirements. Fire Safety 2022-08-01 2022-08-23 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2022-08-01 2022-08-23 N
Construct fire resistant interior walls. Fire Safety 2022-08-01 2022-08-23 N
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. Fire Safety 2022-08-01 2022-08-23 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2022-08-01 2022-08-23 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-08-01 2022-08-23 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2022-08-01 2022-08-23 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2022-08-01 2022-08-23 N
Ensure proper usage of power strips and extension cords. Fire Safety 2022-08-01 2022-08-23 N
Have proper medical gas storage and administration areas. Fire Safety 2022-08-01 2022-08-23 N
Meet other general requirements. Fire Safety 2022-08-01 2022-08-23 N
Provide and implement an infection prevention and control program. Health 2021-12-28 2022-01-18 N
Report COVID19 data to residents and families. Health 2021-12-28 2022-01-18 N
Perform COVID19 testing on residents and staff. Health 2021-12-28 2022-01-18 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2020-02-07 2020-03-07 N
Include a process for Emergency Preparedness collaboration. Fire Safety 2020-02-04 2020-03-06 N
Address subsistence needs for staff and patients. Fire Safety 2020-02-04 2020-03-06 N
Establish procedures for tracking staff and patients during an emergency. Fire Safety 2020-02-04 2020-03-06 N
Establish policies and procedures including evacuation. Fire Safety 2020-02-04 2020-03-06 N
Establish policies and procedures for medical documentation. Fire Safety 2020-02-04 2020-03-06 N
List the names and contact information of those in the facility. Fire Safety 2020-02-04 2020-03-06 N
Provide emergency officials' contact information. Fire Safety 2020-02-04 2020-03-06 N
Provide primary/alternate means for communication. Fire Safety 2020-02-04 2020-03-06 N
Provide a means of sharing information on occupancy/needs. Fire Safety 2020-02-04 2020-03-06 N
Provide family notifications of emergency plan. Fire Safety 2020-02-04 2020-03-06 N
Establish staff and initial training requirements. Fire Safety 2020-02-04 2020-03-06 N
Conduct testing and exercise requirements. Fire Safety 2020-02-04 2020-03-06 N
Implement emergency and standby power systems. Fire Safety 2020-02-04 2020-03-06 N
Have properly located and lighted "Exit" signs. Fire Safety 2020-02-04 2020-03-06 N
Provide properly protected cooking facilities. Fire Safety 2020-02-04 2020-03-06 N
Have properly installed hallway dispensers for alcohol-based hand rub. Fire Safety 2020-02-04 2020-03-06 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2020-02-04 2020-03-06 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-02-04 2020-03-06 N
Install corridor and hallway doors that block smoke. Fire Safety 2020-02-04 2020-03-06 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2020-02-04 2020-03-06 N
Ensure proper usage of power strips and extension cords. Fire Safety 2020-02-04 2020-03-06 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2020-02-07 2020-03-05 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2020-02-07 2020-03-05 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2020-02-07 2020-03-05 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2020-02-07 2020-03-05 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-02-07 2020-03-05 N
Establish roles under a Waiver declared by secretary. Fire Safety 2019-01-16 2019-03-05 N
Provide emergency officials' contact information. Fire Safety 2019-01-16 2019-03-05 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2019-01-16 2019-03-05 N
Provide rooms that can be unlocked from inside without a key. Fire Safety 2019-01-16 2019-03-05 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2019-01-16 2019-03-05 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2019-01-16 2019-03-05 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2019-01-16 2019-03-05 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2019-01-16 2019-03-05 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2019-01-16 2019-03-05 N
Ensure electrical receptacles or cover plates have distinctive color or marking. Fire Safety 2019-01-16 2019-03-05 N
Meet requirements for the use and maintenance of medical gas equipment. Fire Safety 2019-01-16 2019-03-05 N
Ensure each resident receives an accurate assessment. Health 2018-12-06 2019-01-16 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2018-12-06 2019-01-16 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2018-12-06 2019-01-16 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-12-06 2019-01-16 N
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Health 2018-12-06 2019-01-16 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2018-12-06 2019-01-16 N

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