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Deficiency Records for Millbrae Care Center

A list of the most recent deficiencies for Millbrae Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Millbrae Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2024-06-07 2024-07-05 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-04-11 2024-05-10 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-04-11 2024-05-10 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2024-01-11 2024-03-21 Y
Reasonably accommodate the needs and preferences of each resident. Health 2024-01-11 2024-03-21 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-01-11 2024-03-21 Y
Assess the resident when there is a significant change in condition Health 2024-01-11 2024-03-21 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2024-01-11 2024-03-21 Y
Provide enough food/fluids to maintain a resident's health. Health 2024-01-11 2024-03-21 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2024-01-11 2024-03-21 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2024-01-11 2024-03-21 Y
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. Health 2024-01-11 2024-03-21 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2024-01-11 2024-03-21 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2024-01-11 2024-03-21 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-01-03 2024-03-18 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-01-03 2024-03-18 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-08-24 2023-09-28 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-08-24 2023-09-28 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-08-02 2023-08-18 Y
Keep residents' personal and medical records private and confidential. Health 2023-06-28 2023-08-02 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-07-19 2023-07-28 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-04-13 2023-07-28 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-04-13 2023-07-28 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-03-30 2023-04-08 Y
Provide and implement an infection prevention and control program. Health 2023-02-16 2023-04-03 Y
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2023-02-15 2023-03-31 Y
Allow residents to self-administer drugs if determined clinically appropriate. Health 2023-02-14 2023-03-29 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2023-02-14 2023-03-29 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-02-14 2023-03-29 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-02-14 2023-03-29 Y
Develop, implement, and/or maintain an effective training program for all new and existing staff members. Health 2023-02-14 2023-03-29 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-02-15 2023-03-27 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-06-01 2022-07-19 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2022-03-09 2022-05-17 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-12-03 2022-03-10 N
Ensure medication error rates are not 5 percent or greater. Health 2021-12-03 2022-03-10 N
Ensure that residents are free from significant medication errors. Health 2021-12-03 2022-03-10 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-12-03 2022-03-10 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2021-12-03 2022-03-10 N
Provide and implement an infection prevention and control program. Health 2021-12-03 2022-03-10 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-12-03 2022-01-28 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-12-03 2022-01-28 N
Provide enough food/fluids to maintain a resident's health. Health 2021-12-03 2022-01-28 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2021-12-03 2022-01-28 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-12-03 2022-01-28 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-12-03 2022-01-28 N
Keep all essential equipment working safely. Health 2021-12-03 2022-01-28 N
List the names and contact information of those in the facility. Fire Safety 2021-12-08 2021-12-21 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2021-12-08 2021-12-21 N
Install corridor and hallway doors that block smoke. Fire Safety 2021-12-08 2021-12-21 N
Have simulated fire drills held at unexpected times. Fire Safety 2021-12-08 2021-12-21 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-12-08 2021-12-21 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-12-08 2021-12-21 N
Meet requirements for the use of electrical equipment. Fire Safety 2021-12-08 2021-12-21 N
Ensure proper usage of power strips and extension cords. Fire Safety 2021-12-08 2021-12-21 N
Reasonably accommodate the needs and preferences of each resident. Health 2019-07-25 2019-10-03 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2019-07-25 2019-10-03 N
Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. Health 2019-07-25 2019-10-03 N
Ensure each resident receives an accurate assessment. Health 2019-07-25 2019-10-03 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-07-25 2019-10-03 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2019-07-25 2019-10-03 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2019-07-25 2019-10-03 N
Post nurse staffing information every day. Health 2019-07-25 2019-10-03 N
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2019-07-25 2019-10-03 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2019-07-25 2019-10-03 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-07-25 2019-10-03 N
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. Health 2019-07-25 2019-10-03 N
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. Health 2019-07-25 2019-10-03 N
Provide and implement an infection prevention and control program. Health 2019-07-25 2019-10-03 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2019-07-25 2019-10-03 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2019-09-10 2019-10-02 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2019-09-10 2019-10-02 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2019-09-10 2019-10-02 N
Install corridor and hallway doors that block smoke. Fire Safety 2019-09-10 2019-10-02 N
Meet requirements for the use of electrical equipment. Fire Safety 2019-09-10 2019-10-02 N
Keep all essential equipment working safely. Health 2018-08-06 2019-01-23 N
Ensure each resident receives an accurate assessment. Health 2018-08-06 2018-12-27 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2018-08-06 2018-12-27 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2018-08-06 2018-12-27 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2018-08-06 2018-12-27 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2018-08-06 2018-12-27 N
Hire a qualified full-time social worker in a facility with more than 120 beds. Health 2018-08-06 2018-12-27 N
Provide and implement an infection prevention and control program. Health 2018-08-06 2018-12-27 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2018-08-06 2018-12-27 N
Develop Emergency Preparedness policies and procedures. Fire Safety 2018-11-06 2018-11-27 N
Establish emergency prep training and testing. Fire Safety 2018-11-06 2018-11-27 N
Have properly located and lighted "Exit" signs. Fire Safety 2018-11-06 2018-11-27 N
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2018-11-06 2018-11-27 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2018-11-06 2018-11-27 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-11-06 2018-11-27 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2018-11-06 2018-11-27 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2018-11-06 2018-11-27 N
Ensure proper usage of power strips and extension cords. Fire Safety 2018-11-06 2018-11-27 N
Have proper medical gas storage and administration areas. Fire Safety 2018-11-06 2018-11-27 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-08-06 2018-11-02 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2018-08-06 2018-11-02 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2018-08-06 2018-11-02 N
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Health 2018-08-06 2018-11-02 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-08-06 2018-11-02 N
Plan the resident's discharge to meet the resident's goals and needs. Health 2018-08-06 2018-11-02 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2018-08-06 2018-11-02 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-08-06 2018-11-02 N
Assist a resident in gaining access to vision and hearing services. Health 2018-08-06 2018-11-02 N
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2018-08-06 2018-11-02 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2018-08-06 2018-11-02 N
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Health 2018-08-06 2018-11-02 N
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Health 2018-08-06 2018-11-02 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2018-08-06 2018-11-02 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2018-08-06 2018-11-02 N
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Health 2018-08-06 2018-11-02 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2018-08-06 2018-11-02 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2018-08-06 2018-11-02 N
Implement a program that monitors antibiotic use. Health 2018-08-06 2018-11-02 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2024-08-05 Not Fixed Y

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