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Deficiency Records for Willowbrooke Court at Country House

A list of the most recent deficiencies for Willowbrooke Court at Country House. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Willowbrooke Court at Country House. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that the resident and his/her doctor meet face-to-face at all required visits. Health 2024-02-09 2024-03-18 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-02-09 2024-03-18 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-02-09 2024-03-18 N
Establish staff and initial training requirements. Fire Safety 2024-02-09 2024-03-18 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2022-04-26 2022-06-24 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-07-15 2019-08-30 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2019-07-15 2019-08-30 N
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2019-07-15 2019-08-30 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2019-07-15 2019-08-30 N
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. Health 2019-07-15 2019-08-30 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-07-15 2019-08-30 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-07-15 2019-08-30 N
Observe each nurse aide's job performance and give regular training. Health 2019-07-15 2019-08-30 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2019-07-15 2019-08-30 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-07-15 2019-08-30 N
Ensure that residents are free from significant medication errors. Health 2019-07-15 2019-08-30 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-07-15 2019-08-30 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2019-07-15 2019-08-30 N
Implement a program that monitors antibiotic use. Health 2019-07-15 2019-08-30 N

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