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Deficiency Records for Regal Heights Healthcare and Rehab Center

A list of the most recent deficiencies for Regal Heights Healthcare and Rehab Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Regal Heights Healthcare and Rehab Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2024-05-01 2024-05-29 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2024-05-01 2024-05-29 N
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. Health 2024-05-01 2024-05-29 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2024-05-01 2024-05-29 N
Ensure each resident receives an accurate assessment. Health 2024-05-01 2024-05-29 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2024-05-01 2024-05-29 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2024-05-01 2024-05-29 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-05-01 2024-05-29 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-05-01 2024-05-29 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-06-08 2023-08-15 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2023-06-08 2023-08-10 N
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2023-06-08 2023-08-10 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-06-08 2023-08-10 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-06-08 2023-08-10 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-06-08 2023-08-10 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-06-08 2023-08-10 N
Assist a resident in gaining access to vision and hearing services. Health 2023-06-08 2023-08-10 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-06-08 2023-08-10 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-06-08 2023-08-10 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2023-06-08 2023-08-10 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-06-08 2023-08-10 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-06-08 2023-08-10 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2023-06-08 2023-08-10 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-06-08 2023-08-10 N
Dispose of garbage and refuse properly. Health 2023-06-08 2023-08-10 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-06-08 2023-08-10 N
Provide and implement an infection prevention and control program. Health 2023-06-08 2023-08-10 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2023-06-08 2023-08-10 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-03-10 2022-03-29 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-03-10 2022-03-29 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-02-09 2022-03-29 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-02-09 2022-03-29 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-02-09 2022-03-29 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-02-09 2022-03-29 Y
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-02-09 2022-03-29 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2022-02-09 2022-03-29 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2022-02-09 2022-03-29 Y
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2022-02-09 2022-03-29 Y
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2022-02-09 2022-03-29 Y
Provide enough food/fluids to maintain a resident's health. Health 2019-11-07 2020-02-10 N
Implement a program that monitors antibiotic use. Health 2019-11-07 2020-02-10 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2019-11-07 2019-12-20 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2019-11-07 2019-12-20 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-11-07 2019-12-20 N
Respond appropriately to all alleged violations. Health 2019-11-07 2019-12-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-11-07 2019-12-20 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2019-11-07 2019-12-20 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2019-11-07 2019-12-20 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-11-07 2019-12-20 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2019-11-07 2019-12-20 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2019-11-07 2019-12-20 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-11-07 2019-12-20 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-11-07 2019-12-20 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2019-11-07 2019-12-20 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2019-11-07 2019-12-20 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-11-07 2019-12-20 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-11-07 2019-12-20 N
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Health 2019-11-07 2019-12-20 N
Provide and implement an infection prevention and control program. Health 2019-11-07 2019-12-20 N

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