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Deficiency Records for Whispering Oaks

A list of the most recent deficiencies for Whispering Oaks. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Whispering Oaks. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-08-24 2023-09-24 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2023-08-24 2023-09-22 N
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-08-24 2023-09-22 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-08-24 2023-09-22 N
Ensure medication error rates are not 5 percent or greater. Health 2023-08-24 2023-09-22 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-08-24 2023-09-22 N
Provide or obtain dental services for each resident. Health 2023-08-24 2023-09-22 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-08-24 2023-09-22 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-08-24 2023-09-22 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-08-24 2023-09-22 Y
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2023-08-24 2023-09-22 Y
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2023-06-26 2023-07-17 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-02-01 2023-03-02 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-02-01 2023-03-02 Y
Provide care or services that was trauma informed and/or culturally competent. Health 2023-02-01 2023-03-02 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-08-13 2021-09-13 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-08-13 2021-09-13 N
Keep residents' personal and medical records private and confidential. Health 2021-08-13 2021-09-13 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-08-13 2021-09-13 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2021-08-13 2021-09-13 N
Ensure each resident receives an accurate assessment. Health 2021-08-13 2021-09-13 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-08-13 2021-09-13 N
Provide or obtain dental services for each resident. Health 2021-08-13 2021-09-13 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-08-12 2021-08-12 N
Ensure each resident receives an accurate assessment. Health 2019-10-10 2019-11-10 N
Provide activities to meet all resident's needs. Health 2019-10-10 2019-11-10 N
Ensure medication error rates are not 5 percent or greater. Health 2019-10-10 2019-11-10 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2019-10-10 2019-11-10 N

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