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Deficiency Records for Royal Oaks Care Center

A list of the most recent deficiencies for Royal Oaks Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Royal Oaks Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-07-12 2024-08-03 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2024-05-08 2024-05-21 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-02-14 2024-05-15 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2024-02-14 2024-05-15 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2024-03-06 2024-04-27 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2024-02-14 2024-04-25 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2024-02-14 2024-04-25 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2024-02-14 2024-03-09 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-02-14 2024-03-09 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-02-14 2024-03-09 Y
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. Health 2024-02-14 2024-03-09 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-10-26 2023-12-29 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-10-26 2023-12-29 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-10-26 2023-12-29 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2023-10-26 2023-12-13 N
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Health 2023-10-26 2023-12-13 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2023-10-26 2023-12-13 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2023-10-26 2023-12-13 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-10-26 2023-12-13 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-10-26 2023-12-13 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2023-10-26 2023-12-13 N
Provide care or services that was trauma informed and/or culturally competent. Health 2023-10-26 2023-12-13 N
Post nurse staffing information every day. Health 2023-10-26 2023-12-13 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-10-26 2023-12-13 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-10-26 2023-12-13 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-10-26 2023-12-13 N
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2023-10-26 2023-12-13 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-10-26 2023-12-13 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2023-10-26 2023-12-13 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-11-01 2023-11-11 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-11-01 2023-11-10 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-11-01 2023-11-10 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-11-01 2023-11-10 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-11-01 2023-11-10 N
Have proper medical gas storage and administration areas. Fire Safety 2023-11-01 2023-11-10 N
Install an approved automatic sprinkler system. Fire Safety 2023-11-01 2023-11-09 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-09-13 2023-09-25 Y
Respond appropriately to all alleged violations. Health 2023-09-13 2023-09-25 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-09-13 2023-09-25 Y
Provide and implement an infection prevention and control program. Health 2023-06-24 2023-07-07 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2023-06-24 2023-07-03 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-03-20 2023-03-25 Y
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2023-02-08 2023-03-23 Y
Respond appropriately to all alleged violations. Health 2023-02-08 2023-02-17 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-02-08 2023-02-17 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-02-08 2023-02-15 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-02-08 2023-02-15 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-12-16 2022-12-22 Y
Establish staff and initial training requirements. Fire Safety 2022-09-29 2022-10-17 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2022-09-29 2022-10-17 N
Have restrictions on the use of portable space heaters. Fire Safety 2022-09-29 2022-10-17 N
Ensure proper usage of power strips and extension cords. Fire Safety 2022-09-29 2022-10-17 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-09-29 2022-10-14 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-09-29 2022-10-14 N
Reasonably accommodate the needs and preferences of each resident. Health 2022-09-29 2022-10-10 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-09-29 2022-10-10 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-09-29 2022-10-10 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2022-09-29 2022-10-10 N
Provide and implement an infection prevention and control program. Health 2022-09-29 2022-10-10 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-09-10 2022-09-24 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-09-10 2022-09-20 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-08-24 2022-09-02 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-04-27 2022-05-13 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2021-12-21 2022-01-07 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-08-27 2021-09-16 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-08-27 2021-09-15 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2021-08-27 2021-09-15 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2021-08-27 2021-09-15 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-08-27 2021-09-15 N
Provide enough food/fluids to maintain a resident's health. Health 2021-08-27 2021-09-15 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-08-27 2021-09-15 N
Employ staff that are licensed, certified, or registered in accordance with state laws. Health 2021-08-27 2021-09-15 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2021-08-27 2021-09-15 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2021-08-27 2021-09-15 N
Address patient/client population and determine types of services needed. Fire Safety 2021-08-27 2021-09-15 N
Provide emergency officials' contact information. Fire Safety 2021-08-27 2021-09-15 N
Provide a means of sharing information on occupancy/needs. Fire Safety 2021-08-27 2021-09-15 N
Provide properly protected cooking facilities. Fire Safety 2021-08-27 2021-09-15 N
Install an approved automatic sprinkler system. Fire Safety 2021-08-27 2021-09-15 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2021-08-27 2021-09-15 N

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