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Deficiency Records for Highview of Northampton

A list of the most recent deficiencies for Highview of Northampton. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Highview of Northampton. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-08-15 2024-09-21 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-08-15 2024-09-06 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-08-15 2024-09-06 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2024-08-15 2024-09-06 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-07-09 2024-08-10 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2024-04-22 2024-04-21 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-10-24 2023-11-30 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-07-24 2023-08-31 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-07-24 2023-08-31 N
Provide enough food/fluids to maintain a resident's health. Health 2023-07-24 2023-08-31 N
Provide for the safe, appropriate administration of IV fluids for a resident when needed. Health 2023-07-24 2023-08-31 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-07-24 2023-08-31 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2023-07-24 2023-08-31 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2023-07-24 2023-08-31 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-07-24 2023-08-31 N
Provide or obtain dental services for each resident. Health 2023-07-24 2023-08-31 N
Provide special eating equipment and utensils for residents who need them and appropriate assistance. Health 2023-07-24 2023-08-31 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2023-07-24 2023-08-31 N
Provide and implement an infection prevention and control program. Health 2023-07-24 2023-08-31 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-07-24 2023-08-31 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-08-03 2023-08-31 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-08-02 2023-08-02 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-05-23 2023-06-30 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-05-23 2023-06-30 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-05-23 2023-06-30 Y
Respond appropriately to all alleged violations. Health 2023-05-23 2023-06-30 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-04-27 2023-05-26 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-04-27 2023-05-26 Y
Provide safe, appropriate pain management for a resident who requires such services. Health 2023-04-27 2023-05-26 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-03-16 2023-04-03 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-02-21 2023-04-03 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-12-20 2022-12-30 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-11-15 2022-12-02 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-11-15 2022-12-02 Y
Give the resident's representative the ability to exercise the resident's rights. Health 2022-02-14 2022-05-09 N
Provide and implement an infection prevention and control program. Health 2022-02-14 2022-05-09 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2022-02-14 2022-04-08 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-02-14 2022-03-28 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-02-14 2022-03-25 N
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2022-02-14 2022-03-25 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2022-02-14 2022-03-25 N
Ensure each resident receives an accurate assessment. Health 2022-02-14 2022-03-25 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-02-14 2022-03-25 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-02-14 2022-03-25 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-02-14 2022-03-25 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-02-14 2022-03-25 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-02-14 2022-03-25 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-02-14 2022-03-25 N
Provide for the safe, appropriate administration of IV fluids for a resident when needed. Health 2022-02-14 2022-03-25 N
Provide safe, appropriate pain management for a resident who requires such services. Health 2022-02-14 2022-03-25 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2022-02-14 2022-03-25 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2022-02-14 2022-03-25 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2022-02-14 2022-03-25 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-02-14 2022-03-25 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-02-14 2022-03-25 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2022-02-14 2022-03-25 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2022-02-14 2022-03-25 N
Report COVID19 data to residents and families. Health 2022-02-14 2022-03-25 N
Perform COVID19 testing on residents and staff. Health 2022-02-14 2022-03-25 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2022-02-14 2022-03-25 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-02-14 2022-03-18 N
Properly provide smoke detection systems in areas open to corridors. Fire Safety 2022-02-23 2022-03-17 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-02-23 2022-03-17 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2021-10-19 2021-11-26 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-10-19 2021-11-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-10-19 2021-11-26 Y
Keep residents' personal and medical records private and confidential. Health 2021-10-04 2021-11-15 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-10-04 2021-11-15 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-10-04 2021-11-15 Y
Ensure each resident receives an accurate assessment. Health 2021-03-16 2021-04-19 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-03-16 2021-04-19 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2021-03-16 2021-04-19 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-03-16 2021-04-19 N
Provide for the safe, appropriate administration of IV fluids for a resident when needed. Health 2021-03-16 2021-04-19 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2021-03-16 2021-04-19 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-03-16 2021-04-19 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2021-03-16 2021-04-19 N
Ensure medication error rates are not 5 percent or greater. Health 2021-03-16 2021-04-19 N
Provide or obtain dental services for each resident. Health 2021-03-16 2021-04-19 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-03-16 2021-04-19 N
Provide and implement an infection prevention and control program. Health 2021-03-16 2021-04-19 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2021-03-16 2021-04-19 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2021-03-16 2021-04-19 N

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