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Deficiency Records for Heart of The Ozarks Healthcare Center

A list of the most recent deficiencies for Heart of The Ozarks Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Heart of The Ozarks Healthcare Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2024-05-03 2024-05-24 Y
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2022-11-03 2022-12-18 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2022-11-03 2022-12-18 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-11-03 2022-12-18 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-11-03 2022-12-18 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-11-03 2022-12-18 N
Keep all essential equipment working safely. Health 2022-11-03 2022-12-18 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-11-03 2022-12-18 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-06-30 2022-08-14 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-06-30 2022-08-14 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2019-10-22 2019-12-19 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2019-10-22 2019-12-06 N
Respond appropriately to all alleged violations. Health 2019-10-22 2019-12-06 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2019-10-22 2019-12-06 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-10-22 2019-12-06 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2019-10-22 2019-12-06 N
Provide and implement an infection prevention and control program. Health 2019-10-22 2019-12-06 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2019-10-22 2019-12-06 N
Use approved construction type or materials. Fire Safety 2019-10-22 2019-12-06 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2019-10-22 2019-12-06 N
Ensure proper usage of power strips and extension cords. Fire Safety 2019-10-22 2019-12-06 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2018-10-24 2018-12-08 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2018-10-24 2018-12-08 N
Provide properly protected cooking facilities. Fire Safety 2018-10-24 2018-12-08 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2018-10-24 2018-12-08 N

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