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Deficiency Records for Universal Health Care/ Concord

A list of the most recent deficiencies for Universal Health Care/ Concord. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Universal Health Care/ Concord. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-08-29 2024-10-01 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-08-29 2024-10-01 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-08-29 2024-10-01 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2024-08-29 2024-10-01 Y
Ensure that residents are free from significant medication errors. Health 2024-08-29 2024-10-01 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2024-07-16 2024-08-29 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2024-05-16 2024-05-30 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2024-05-16 2024-05-30 N
Have proper medical gas storage and administration areas. Fire Safety 2024-05-16 2024-05-30 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2024-04-18 2024-05-09 N
Protect each resident from the wrongful use of the resident's belongings or money. Health 2024-04-18 2024-05-08 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2024-04-18 2024-05-08 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2024-04-18 2024-05-08 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2024-04-18 2024-05-08 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2024-04-18 2024-05-08 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2024-04-18 2024-05-08 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2024-04-18 2024-05-08 N
Observe each nurse aide's job performance and give regular training. Health 2024-04-18 2024-05-08 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2024-04-18 2024-05-08 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2024-04-18 2024-05-08 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2024-04-18 2024-05-08 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-04-18 2024-05-08 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2024-04-18 2024-05-08 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-04-18 2024-05-08 Y
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2024-04-18 2024-05-08 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2023-10-17 2023-10-18 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-10-17 2023-10-18 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-10-17 2023-10-18 Y
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-01-04 2023-05-25 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-01-04 2023-05-25 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-01-04 2023-05-25 N
Have proper medical gas storage and administration areas. Fire Safety 2023-01-04 2023-05-25 N
Ensure each resident receives an accurate assessment. Health 2022-12-08 2022-12-29 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-12-08 2022-12-29 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-12-08 2022-12-29 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-12-08 2022-12-29 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-12-08 2022-12-29 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2022-12-08 2022-12-29 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-07-15 2021-10-11 N
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2021-07-15 2021-10-11 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2021-07-15 2021-10-11 N
Give the resident's representative the ability to exercise the resident's rights. Health 2021-07-15 2021-09-20 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-07-15 2021-09-20 N
Honor the resident's right to organize and participate in resident/family groups in the facility. Health 2021-07-15 2021-09-20 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-07-15 2021-09-20 N
Ensure each resident receives an accurate assessment. Health 2021-07-15 2021-09-20 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2021-07-15 2021-09-20 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-07-15 2021-09-20 N
Provide appropriate foot care. Health 2021-07-15 2021-09-20 N

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