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Deficiency Records for Heritage Hall Big Stone Gap

A list of the most recent deficiencies for Heritage Hall Big Stone Gap. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Heritage Hall Big Stone Gap. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-08-15 2023-10-11 Y
Have properly located and lighted "Exit" signs. Fire Safety 2023-02-10 2023-04-03 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-02-10 2023-04-03 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-02-10 2023-04-03 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-02-10 2023-04-03 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2023-02-10 2023-04-03 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-02-01 2023-02-07 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-02-01 2023-02-07 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-02-01 2023-02-07 N
Provide enough food/fluids to maintain a resident's health. Health 2023-02-01 2023-02-07 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2023-02-01 2023-02-07 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2021-05-12 2021-07-08 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-05-12 2021-07-08 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2021-05-12 2021-07-08 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2021-05-12 2021-07-08 N
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. Health 2021-05-12 2021-07-08 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-05-12 2021-07-08 N
Provide enough food/fluids to maintain a resident's health. Health 2021-05-12 2021-07-08 N
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. Health 2021-05-12 2021-07-08 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2021-05-12 2021-07-08 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-05-12 2021-07-08 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-05-12 2021-07-08 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-05-12 2021-07-08 N
Perform COVID19 testing on residents and staff. Health 2021-05-12 2021-07-08 N
Use approved construction type or materials. Fire Safety 2021-05-13 2021-07-01 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2021-05-13 2021-07-01 N
Have properly located and lighted "Exit" signs. Fire Safety 2021-05-13 2021-07-01 N
Install corridor and hallway doors that block smoke. Fire Safety 2021-05-13 2021-07-01 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2021-05-13 2021-07-01 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-05-13 2021-07-01 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2021-05-13 2021-07-01 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2019-06-27 2019-08-11 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2019-06-27 2019-08-11 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2019-06-27 2019-08-11 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2019-06-27 2019-08-11 N
Ensure each resident receives an accurate assessment. Health 2019-06-27 2019-08-11 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2019-06-27 2019-08-11 N
Plan the resident's discharge to meet the resident's goals and needs. Health 2019-06-27 2019-08-11 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2019-06-27 2019-08-11 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2019-06-27 2019-08-11 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2019-06-27 2019-08-11 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2019-06-27 2019-08-11 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2019-06-27 2019-08-11 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2019-06-27 2019-08-11 N
Ensure that residents are free from significant medication errors. Health 2019-06-27 2019-08-11 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2019-06-27 2019-08-11 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2019-06-27 2019-08-11 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2019-06-27 2019-08-11 N
Provide and implement an infection prevention and control program. Health 2019-06-27 2019-08-11 N

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