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Deficiency Records for Mesa Glen Care Center

A list of the most recent deficiencies for Mesa Glen Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for Mesa Glen Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-08-02 2024-08-29 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2024-08-09 2024-08-27 Y
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2024-08-09 2024-08-16 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-07-18 2024-08-08 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2024-08-02 2024-08-06 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2024-04-26 2024-05-31 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2024-04-26 2024-05-28 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2024-04-26 2024-05-26 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-04-11 2024-04-22 Y
Reasonably accommodate the needs and preferences of each resident. Health 2024-03-05 2024-04-03 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2024-03-05 2024-04-03 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2024-03-05 2024-04-03 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2024-03-05 2024-04-03 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2024-03-05 2024-04-03 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2024-03-05 2024-04-03 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2024-03-05 2024-04-03 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2024-03-05 2024-04-03 N
Provide activities to meet all resident's needs. Health 2024-03-05 2024-04-03 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2024-03-05 2024-04-03 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2024-03-05 2024-04-03 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2024-03-05 2024-04-03 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2024-03-05 2024-04-03 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2024-03-05 2024-04-03 N
Post nurse staffing information every day. Health 2024-03-05 2024-04-03 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2024-03-05 2024-04-03 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2024-03-05 2024-04-03 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-03-05 2024-04-03 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-03-05 2024-04-03 Y
Implement emergency and standby power systems. Fire Safety 2024-03-04 2024-04-03 N
Have properly located and lighted "Exit" signs. Fire Safety 2024-03-04 2024-04-03 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2024-03-04 2024-04-03 N
Construct fire resistant interior walls. Fire Safety 2024-03-04 2024-04-03 N
Install an approved automatic sprinkler system. Fire Safety 2024-03-04 2024-04-03 N
Properly install and monitor supervisory attachments on automatic sprinkler systems. Fire Safety 2024-03-04 2024-04-03 N
Install corridor and hallway doors that block smoke. Fire Safety 2024-03-04 2024-04-03 N
Meet requirements for the installation and maintenance of electrical systems. Fire Safety 2024-03-04 2024-04-03 N
Ensure proper usage of power strips and extension cords. Fire Safety 2024-03-04 2024-04-03 N
Ensure that sources of ignition are removed from patients receiving respiratory therapy. Fire Safety 2024-03-04 2024-04-03 N
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Health 2024-03-23 2024-03-31 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2024-03-22 2024-03-31 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-03-22 2024-03-31 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-10-08 2023-11-13 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-10-08 2023-11-13 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-10-08 2023-11-13 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2023-10-08 2023-11-13 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-06-30 2023-07-21 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2023-06-29 2023-07-21 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-06-12 2023-07-14 Y
Provide medically-related social services to help each resident achieve the highest possible quality of life. Health 2023-05-31 2023-06-30 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2023-04-06 2023-04-24 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-04-06 2023-04-24 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-12-21 2022-12-29 Y
Keep all essential equipment working safely. Health 2022-12-21 2022-12-22 Y
Assist a resident in gaining access to vision and hearing services. Health 2022-11-04 2022-12-19 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-11-15 2022-12-09 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-10-15 2022-11-18 Y
Provide and implement an infection prevention and control program. Health 2022-10-14 2022-10-26 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-10-06 2022-10-14 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-10-06 2022-10-14 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-09-08 2022-09-23 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-09-08 2022-09-23 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-07-22 2022-09-09 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-08-29 2022-09-07 Y
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-06-30 2022-08-16 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2022-05-17 2022-06-14 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-05-17 2022-06-14 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-05-17 2022-06-14 Y
Reasonably accommodate the needs and preferences of each resident. Health 2022-05-27 2022-06-02 Y
Provide and implement an infection prevention and control program. Health 2022-05-27 2022-06-02 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-04-14 2022-05-20 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2022-04-15 2022-05-14 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-11-05 2021-12-12 Y
Provide and implement an infection prevention and control program. Health 2021-11-05 2021-12-12 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2021-10-13 2021-10-27 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-10-13 2021-10-27 Y
Construct fire resistant interior walls. Fire Safety 2021-06-18 2021-07-10 N
Install an approved automatic sprinkler system. Fire Safety 2021-06-18 2021-07-10 N
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Fire Safety 2021-06-18 2021-07-10 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2021-06-18 2021-07-10 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-06-18 2021-07-10 N
Ensure proper usage of power strips and extension cords. Fire Safety 2021-06-18 2021-07-10 N
Ensure that sources of ignition are removed from patients receiving respiratory therapy. Fire Safety 2021-06-18 2021-07-10 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2021-06-17 2021-07-09 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-06-17 2021-07-09 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-06-17 2021-07-09 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2021-06-17 2021-07-09 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-06-17 2021-07-09 N
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Health 2021-06-17 2021-07-09 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-06-17 2021-07-09 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2021-06-17 2021-07-09 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2021-06-17 2021-07-09 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-06-17 2021-07-09 N
Ensure medication error rates are not 5 percent or greater. Health 2021-06-17 2021-07-09 N
Ensure that residents are free from significant medication errors. Health 2021-06-17 2021-07-09 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-06-17 2021-07-09 N
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Health 2021-06-17 2021-07-09 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-06-17 2021-07-09 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2021-06-17 2021-07-09 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-06-17 2021-07-09 N
Have a policy regarding use and storage of foods brought to residents by family and other visitors. Health 2021-06-17 2021-07-09 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-06-17 2021-07-09 N
Provide and implement an infection prevention and control program. Health 2021-06-17 2021-07-09 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-06-17 2021-07-09 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2021-06-17 2021-07-09 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2020-03-20 2020-04-22 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2020-03-20 2020-04-22 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2020-03-20 2020-04-22 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2020-03-20 2020-04-22 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2020-03-20 2020-04-22 N
Ensure each resident receives an accurate assessment. Health 2020-03-20 2020-04-22 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2020-03-20 2020-04-22 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2020-03-20 2020-04-22 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2020-03-20 2020-04-22 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2020-03-20 2020-04-22 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2020-03-20 2020-04-22 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2020-03-20 2020-04-22 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2020-03-20 2020-04-22 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2020-03-20 2020-04-22 N
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Health 2020-03-20 2020-04-22 N
Observe each nurse aide's job performance and give regular training. Health 2020-03-20 2020-04-22 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2020-03-20 2020-04-22 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2020-03-20 2020-04-22 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2020-03-20 2020-04-22 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2020-03-20 2020-04-22 N
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2020-03-20 2020-04-22 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-03-20 2020-04-22 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2020-03-20 2020-04-22 N
Provide and implement an infection prevention and control program. Health 2020-03-20 2020-04-22 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2020-03-20 2020-04-22 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2020-03-20 2020-04-22 N
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Health 2020-03-20 2020-04-22 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2020-03-16 2020-04-10 N
Meet other general requirements that are deficient. Fire Safety 2020-03-16 2020-04-10 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2020-03-16 2020-04-10 N
Have properly installed hallway dispensers for alcohol-based hand rub. Fire Safety 2020-03-16 2020-04-10 N
Properly install and monitor supervisory attachments on automatic sprinkler systems. Fire Safety 2020-03-16 2020-04-10 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-03-16 2020-04-10 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2020-03-16 2020-04-10 N
Have simulated fire drills held at unexpected times. Fire Safety 2020-03-16 2020-04-10 N
Ensure proper usage of power strips and extension cords. Fire Safety 2020-03-16 2020-04-10 N

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