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Deficiency Records for The Heights of Bulverde

A list of the most recent deficiencies for The Heights of Bulverde. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

A list of the most recent deficiencies for The Heights of Bulverde. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2024-07-22 2024-07-23 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2024-07-22 2024-07-23 Y
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2024-04-30 2024-05-07 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2024-05-05 2024-05-06 N
Provide doctor's orders for the resident's immediate care at the time the resident was admitted. Health 2024-05-05 2024-05-06 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2024-05-05 2024-05-06 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2024-05-05 2024-05-06 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2024-05-05 2024-05-06 N
Ensure medication error rates are not 5 percent or greater. Health 2024-05-05 2024-05-06 N
Ensure that residents are free from significant medication errors. Health 2024-05-05 2024-05-06 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2024-05-05 2024-05-06 N
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2024-05-05 2024-05-06 N
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Health 2024-05-05 2024-05-06 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2024-05-05 2024-05-06 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-05-05 2024-05-06 Y
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Health 2024-05-05 2024-05-06 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-05-05 2024-05-06 Y
Have a policy regarding use and storage of foods brought to residents by family and other visitors. Health 2024-05-05 2024-05-06 Y
Dispose of garbage and refuse properly. Health 2024-05-05 2024-05-06 Y
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2024-04-30 2024-05-06 N
Ensure proper usage of power strips and extension cords. Fire Safety 2024-04-30 2024-05-06 N
Have proper medical gas storage and administration areas. Fire Safety 2024-04-30 2024-05-06 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2024-03-21 2024-03-22 Y
Ensure each resident receives an accurate assessment. Health 2023-03-24 2023-03-25 Y
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Health 2023-03-24 2023-03-25 Y
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-03-24 2023-03-25 Y
Provide and implement an infection prevention and control program. Health 2023-03-24 2023-03-25 Y
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-03-23 2023-03-24 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-03-23 2023-03-24 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-03-23 2023-03-24 N
Ensure each resident receives an accurate assessment. Health 2022-12-02 2022-12-29 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-12-02 2022-12-29 Y
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2022-12-02 2022-12-29 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-12-20 2022-12-21 Y
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-01-20 2022-03-01 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-02-25 2022-02-28 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-02-25 2022-02-28 Y
Provide timely, quality laboratory services/tests to meet the needs of residents. Health 2022-02-25 2022-02-28 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-01-21 2022-01-22 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-01-21 2022-01-22 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-01-21 2022-01-22 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-01-21 2022-01-22 N
Have a policy regarding use and storage of foods brought to residents by family and other visitors. Health 2022-01-21 2022-01-22 N

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