CONTACT INFORMATION REVIEWS & MORE DATA
LUCENT HEALTH GROUP
- Data date: Jul 17, 2024
- Address: 1101 W PLANO PKWY STE 101 PLANO, TX 75075
- Phone: 972-664-0945
- Overall ratings: (2 out of 5):
- Patient Recommendation: 75%
About LUCENT HEALTH GROUP
The overall 5-star Rating for LUCENT HEALTH GROUP is 2 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave LUCENT HEALTH GROUP a rating of 9 or 10 was 75%. This is LOWER than the national average. The agency has been participating in Medicare since 10/29/2008. The agency costs LESS than the average agency nationally. The agency serves 236 ZIP codes.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about LUCENT HEALTH GROUP, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on LUCENT HEALTH GROUP
Data as of Jul 17, 2024
Address:
1101 W PLANO PKWY STE 101
PLANO, TX 75075
Medicare Provider Number: 743191
Participating in Medicare Since: October 29, 2008
Ownership Type: PROPRIETARY
Cost compared to national average: 82%
DTC Performance for LUCENT HEALTH GROUP
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Worse Than National Rate for LUCENT HEALTH GROUP.
Home Health Care Services
LUCENT HEALTH GROUP offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
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|
Ratings for LUCENT HEALTH GROUP
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2: |
| HHCAHPS Survey Summary Star Rating | 3: |
| Star Rating For Health Team Gave Care In A Professional Way | 3: |
| Star Rating For Health Team Communicated Well With Them | 3: |
| Star Rating Team Discussed Medicines, Pain, And Home Safety | 5: |
| Star Rating For How Patients Rated Overall Care From Agency | 1: |
Service Area Covered by LUCENT HEALTH GROUP
LUCENT HEALTH GROUP provides home health care services in these zip codes.
75001 75002 75006 75007 75009 75010 75013 75019 75020 75022 75023 75024 75025 75028 75033 75034 75035 75036 75038 75039 75040 75041 75042 75043 75044 75048 75050 75051 75052 75054 75056 75060 75061 75062 75063 75065 75067 75068 75069 75070 75071 75072 75074 75075 75077 75078 75080 75081 75082 75087 75088 75089 75090 75092 75093 75094 75098 75103 75104 75115 75116 75119 75125 75126 75134 75137 75141 75142 75143 75146 75148 75149 75150 75154 75159 75160 75165 75166 75167 75169 75173 75180 75181 75189 75201 75203 75204 75206 75207 75208 75209 75210 75211 75212 75214 75215 75216 75217 75218 75219 75220 75223 75224 75227 75228 75229 75230 75231 75232 75233 75234 75235 75236 75237 75238 75240 75241 75243 75244 75246 75247 75248 75249 75251 75252 75253 75254 75264 75287 75401 75402 75407 75409 75413 75418 75422 75442 75454 75474 75482 75491 75496 75701 75703 75709 75762 75766 76002 76005 76009 76010 76011 76012 76013 76014 76015 76016 76017 76018 76020 76021 76022 76023 76028 76034 76036 76039 76040 76044 76048 76051 76052 76053 76054 76058 76059 76061 76063 76065 76067 76073 76082 76084 76086 76087 76088 76103 76104 76105 76106 76107 76108 76109 76110 76111 76112 76113 76114 76115 76116 76117 76118 76119 76120 76123 76126 76131 76132 76133 76134 76135 76137 76140 76148 76164 76177 76179 76180 76182 76205 76208 76209 76210 76226 76227 76233 76240 76244 76245 76247 76248 76262 76264 76273 76487 76693
Performance Measures for LUCENT HEALTH GROUP
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 78.5% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 68.1% |
| How Often Patients Got Better At Walking Or Moving Around | 66.6% |
| How Often Patients Got Better At Getting In And Out Of Bed | 59.1% |
| How Often Patients Got Better At Bathing | 67.9% |
| How Often Patients' Breathing Improved | 64.1% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 56.9% |
| How Often Home Health Patients Had To Be Admitted To The Hospital | 8.4% |
| How Often Patients Receiving Home Health Care Needed Urgent, Unplanned Care In The ER Without Being Admitted | 4.9% |
Patient Survey Responses for LUCENT HEALTH GROUP
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for LUCENT HEALTH GROUP to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 88% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 86% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 92% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 75% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with LUCENT HEALTH GROUP
These are the doctors who are affiliated with LUCENT HEALTH GROUP.
- SAFOORA HARANDI ( INTERNAL MEDICINE )
- HOLLY CANADAY ( FAMILY PRACTICE - TEXAS FAITH LLC )
- LADAN BAKHTARI ( INTERNAL MEDICINE - DOCTORS OF INTERNAL MEDICINE PA )
- RAHELE LAMEH ( FAMILY PRACTICE )
- REBEKAH MULLIGAN ( INTERNAL MEDICINE - TEXAS HEALTH PHYSICIANS GROUP )
- SHAHRIAR SETOUDEH-MARAM ( EMERGENCY MEDICINE - INNOVATIVE EMERGENCY PHYSICIANS OF UPTOWN )
- BASIL YOUNIS ( INTERNAL MEDICINE - VPA OF TEXAS PLLC )
- IJEOMA ONWUZURIKE ( NURSE PRACTITIONER )
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