CONTACT INFORMATION REVIEWS & MORE DATA
ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
- Data date: Jul 17, 2024
- Address: 2100 MONUMENT BLVD, SUITE 8-A PLEASANT HILL, CA 94523
- Phone: 925-969-7634
- Overall ratings: (2.5 out of 5):
- Patient Recommendation: 67%
About ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
The overall 5-star Rating for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES is 2.5 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 74% of its customers. This is LOWER than the national average. The percentage of patients who gave ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES a rating of 9 or 10 was 67%. This is LOWER than the national average. The agency has been participating in Medicare since 10/21/2014. The agency costs LESS than the average agency nationally. The agency serves 128 ZIP codes.
The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.
What is this page all about?
Below is everything shred of information that we can find about ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.
General Information on ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
Data as of Jul 17, 2024
Address:
2100 MONUMENT BLVD, SUITE 8-A
PLEASANT HILL, CA 94523
Medicare Provider Number: 59607
Participating in Medicare Since: October 21, 2014
Ownership Type: Proprietary
Cost compared to national average: 79%
DTC Performance for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.
DTC performance is Better Than National Rate for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES.
Home Health Care Services
ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.
| Services Offered | Services Not Offered |
|
|
Ratings for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.
| Rating Type | Rating |
|---|---|
| 5-Star Quality Rating | 2.5: |
| HHCAHPS Survey Summary Star Rating |
Not Available |
| Star Rating For Health Team Gave Care In A Professional Way |
Not Available |
| Star Rating For Health Team Communicated Well With Them |
Not Available |
| Star Rating Team Discussed Medicines, Pain, And Home Safety |
Not Available |
| Star Rating For How Patients Rated Overall Care From Agency |
Not Available |
Service Area Covered by ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES provides home health care services in these zip codes.
94010 94014 94015 94044 94061 94066 94080 94102 94103 94104 94105 94107 94108 94109 94110 94112 94114 94115 94116 94118 94121 94122 94124 94127 94131 94132 94133 94134 94140 94306 94501 94502 94503 94505 94506 94507 94509 94510 94513 94518 94519 94520 94521 94523 94526 94530 94531 94533 94534 94535 94536 94538 94539 94541 94542 94544 94545 94546 94547 94549 94550 94551 94553 94555 94556 94558 94560 94561 94563 94564 94565 94566 94568 94571 94572 94577 94578 94580 94582 94583 94585 94586 94587 94588 94589 94590 94591 94595 94597 94598 94599 94601 94602 94603 94605 94606 94607 94608 94610 94612 94621 94702 94703 94705 94706 94707 94708 94709 94801 94803 94804 94805 94806 94952 95035 95050 95110 95112 95116 95122 95132 95133 95148 95336 95476 95620 95687 95688
Performance Measures for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.
Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.
| Question | Percentage |
|---|---|
| How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely | 98.2% |
| How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season | 90.8% |
| How Often Patients Got Better At Walking Or Moving Around | 74.9% |
| How Often Patients Got Better At Getting In And Out Of Bed | 86.8% |
| How Often Patients Got Better At Bathing | 78.2% |
| How Often Patients' Breathing Improved | 72.3% |
| How Often Patients Got Better At Taking Their Drugs Correctly By Mouth | 81.5% |
Patient Survey Responses for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES to the national results for similar facilities.
| Question | Percentage / Compared to National |
|---|---|
| Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way | 83% (Nat: 88%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them | 78% (Nat: 86%) Lower |
| Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them | 94% (Nat: 82%) Higher |
| Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) | 67% (Nat: 85%) Lower |
| Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family | 74% (Nat: 78%) Lower |
Medical Professionals Associated with ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES
These are the doctors who are affiliated with ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES.
- CARMELO ROCO ( HOSPITALIST - CITY AND COUNTY OF SAN FRANCISCO )
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