CONTACT INFORMATION REVIEWS & MORE DATA

CENTERWELL HOME HEALTH

  • Data date:  Jul 17, 2024
  • Address:   12310 E MIRABEAU PKWY, STE 500 SPOKANE VALLEY, WA 99216
  • Phone:  509-473-4900
  • Overall ratings:   (4 out of 5):
  • Patient Recommendation:   82%

  About CENTERWELL HOME HEALTH

The overall 5-star Rating for CENTERWELL HOME HEALTH is 4 out of possible 5 stars (with 1 being the lowest and 5 the highest rating). The average rating nationally for a home health care agency is 3. The agency is highly recommended by 77% of its customers. This is LOWER than the national average. The percentage of patients who gave CENTERWELL HOME HEALTH a rating of 9 or 10 was 82%. This is LOWER than the national average. The agency has been participating in Medicare since 08/05/1966. The agency costs LESS than the average agency nationally. The agency serves 74 ZIP codes.

The home health care database is based on data provided by U.S. Centers for Medicare & Medicaid Services (CMS). It is updated as new data is made available.

Quick Links to CENTERWELL HOME HEALTH Data & Analysis

  What is this page all about?

Below is everything shred of information that we can find about CENTERWELL HOME HEALTH, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a home health care agency and to keep you informed once you have chosen one. We know from personal experience that choosing a home health care agency is not something you do once and then you forget about it. When you choose a home health care agency, it is important to be aware of any changes, good or bad, so that you can stay as comfortable as possible. Changes in the agency, the people who work there, or the patients can all affect your care.

  General Information on CENTERWELL HOME HEALTH

Data as of Jul 17, 2024

Address:

12310 E MIRABEAU PKWY, STE 500

SPOKANE VALLEY, WA 99216

Click for Map

The Best Home Health Agencies around SPOKANE VALLEY

The Worst Home Health Agencies around SPOKANE VALLEY

Medicare Provider Number: 507021

Participating in Medicare Since: August 05, 1966

Ownership Type: Proprietary

Cost compared to national average: 96%

  DTC Performance for CENTERWELL HOME HEALTH

The DTC-PAC measures assess successful discharge to the community from a PAC setting, with successful discharge to the community including no unplanned rehospitalizations and no death in the 31 days following discharge. Specifically, these measures report a provider’s riskstandardized rate of Medicare fee-for-service (FFS) patients/residents who are discharged to the community following a PAC stay, and do not have an unplanned readmission to an acute care hospital or LTCH in the 31 days following discharge to community, and who remain alive during the 31 days following discharge to community. Community, for this measure, is defined as home or self care, with or without home health services, based on Patient Discharge Status Codes 01, 06, 81, and 86 on the Medicare FFS claim. A statistical approach is used to calculate confidence intervals for the provider’s DTC rate. These confidence intervals are then compared to the national observed DTC rate to assign providers to performance categories for public reporting. The performance categories are (i) better than the national rate, (ii) no different from the national rate, and (iii) worse than the national rate.

DTC performance is Better Than National Rate for CENTERWELL HOME HEALTH.

  Home Health Care Services

CENTERWELL HOME HEALTH offers 6 of 6 services tracked by CMS. A list showing the services offered and not offered is shown below.

Services Offered Services Not Offered
  • Nursing
  • Physical Therapy
  • Occupational Therapy
  • Speech Pathology Therapy
  • Medical Social Services
  • Home Health Aide Services
  • NONE

  Ratings for CENTERWELL HOME HEALTH

The Centers for Medicare and Medicaid Services (CMS) has developed a detailed methodology for rating home health care agencies. The scores shown below are based on the The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey.

Rating Type Rating
5-Star Quality Rating 4:
HHCAHPS Survey Summary Star Rating 3:
Star Rating For Health Team Gave Care In A Professional Way 3:
Star Rating For Health Team Communicated Well With Them 3:
Star Rating Team Discussed Medicines, Pain, And Home Safety 3:
Star Rating For How Patients Rated Overall Care From Agency 3:

  Performance Measures for CENTERWELL HOME HEALTH

All of the measures included in HHC are proportions that show what percentage of patients or episodes experienced the process or outcome being measured. For all measures, except acute care hospitalization, a higher measure value means a better score.

Process of care measures tell you how often an agency gave the recommended care (like checking patients for depression when they start getting care). A score of 88% for a process of care measure is interpreted as 88% of the patients received the recommended care during their episode of care.

Question Percentage
How Often Physician-recommended Actions To Address Medication Issues Were Completely Timely 81.2%
How Often The Home Health Team Determined Whether Patients Received A Flu Shot For The Current Flu Season 75.8%
How Often Patients Got Better At Walking Or Moving Around 90.9%
How Often Patients Got Better At Getting In And Out Of Bed 87.2%
How Often Patients Got Better At Bathing 91.1%
How Often Patients' Breathing Improved 90.5%
How Often Patients Got Better At Taking Their Drugs Correctly By Mouth 84.2%

  Patient Survey Responses for CENTERWELL HOME HEALTH

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CENTERWELL HOME HEALTH to the national results for similar facilities.

Question Percentage / Compared to National
Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way 87% (Nat: 88%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them 85% (Nat: 86%)
Lower
Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them 80% (Nat: 82%)
Lower
Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest) 82% (Nat: 85%)
Lower
Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family 77% (Nat: 78%)
Lower

Medical Professionals Associated with CENTERWELL HOME HEALTH

These are the doctors who are affiliated with CENTERWELL HOME HEALTH.

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