PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS

  About PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS

  Patient Survey Results for PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

  Performance Data

Hospice and Palliative Care Treatment Preferences	100 %
Beliefs & Values Addressed (if desired by the patient)	97.2 %
Hospice and Palliative Care Pain Screening	93.8 %
Hospice and Palliative Care Pain Assessment	68.6 %
Hospice and Palliative Care Dyspnea Screening	100 %
Hospice and Palliative Care Dyspnea Treatment	94.4 %
Patient Treated with an Opioid Who Are Given a Bowel Regimen	87.8 %
Hospice and Palliative Care Composite Process Measure	74.6 %
Hospice Visits in the Last Days of Life	Not Available
Hospice Care Index Overall Score	Not Available
CHC/GIP provided (%days)	Not Available
Gaps in nursing visits (% elections)	Not Available
Early live discharges (% live discharges)	Not Available
Late live discharges (% live discharges)	Not Available
Burdensome transitions, Type 1 (% live discharges)	Not Available
Burdensome transitions, Type 2 (% live discharges)	Not Available
Per-beneficiary spending (U.S. dollars $)	Not Available
Nurse care minutes per routine home care days (minutes)	Not Available
Skilled nursing minutes on weekends (% minutes)	Not Available
Visits near death (% decedents)	Not Available

hese are the survey results for Home Health Care Consumer Assessment of Healthcare Providers and Systems. If state level results are available a comparison to state averages is shown.

  Medical Professionals Associated with PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS

These are the doctors who are affiliated with PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS. The data is from the most recent period. Historical data is not available.

• SCOTT KRUGER ( HEMATOLOGY/ONCOLOGY - VIRGINIA ONCOLOGY ASSOCIATES )

  Service Area

PERSONAL TOUCH HOME CARE & HOSPICE-NEWPORT NEWS provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

23606 23061 23072 23124 23168 23180 23185 23188 23314 23320 23321 23322 23323 23324 23325 23430 23433 23434 23435 23453 23454 23455 23456 23462 23464 23503 23504 23507 23509 23513 23518 23601 23602 23605 23607 23608 23651 23661 23662 23663 23664 23666 23669 23690 23692 23693 23696 23701 23702 23703 23704 23707 23837 23839 23846 23881 23883 23890 23898 27935