HERITAGE HOSPICE OF EAST TEXAS

  About HERITAGE HOSPICE OF EAST TEXAS

  Patient Survey Results for HERITAGE HOSPICE OF EAST TEXAS

The Consumer Assessment of Healthcare Providers and Systems ("CAHPS") Hospice Survey was designed to measure and assess the experiences of patients who died while receiving hospice care, as well as the experiences of their informal primary caregivers. The Centers for Medicare & Medicaid Services ("CMS") developed the CAHPS Hospice Survey with input from many stakeholders, including other government agencies, industry stakeholders, consumer groups, and other key individuals and organizations involved in hospice care. (More information.)

Since the CAHPS Hospice Survey focuses on experiences of care, implementation of the survey supports the following national priorities for improving care: involving patients and families in care and promoting effective communication and coordination.

The standardized 47 question CAHPS Hospice Survey instrument is composed of the following measures: Communication with Family, Getting Timely Help, Treating Patient with Respect, Emotional and Spiritual Support, Help for Pain and Symptoms, Training Family to Care for Patient, Rating of this Hospice, and Willingness to Recommend this Hospice.

Higher Scores are better. Results are available on a facility basis. Averages for each state and for the nation are also available. Allf othis information is shown below.

  Performance Data

Hospice and Palliative Care Treatment Preferences	100 %
Beliefs & Values Addressed (if desired by the patient)	98.5 %
Hospice and Palliative Care Pain Screening	98.5 %
Hospice and Palliative Care Pain Assessment	100 %
Hospice and Palliative Care Dyspnea Screening	100 %
Hospice and Palliative Care Dyspnea Treatment	100 %
Patient Treated with an Opioid Who Are Given a Bowel Regimen	100 %
Hospice and Palliative Care Composite Process Measure	97.1 %
Hospice Visits in the Last Days of Life	Not Available
Hospice Care Index Overall Score	Not Available
CHC/GIP provided (%days)	Not Available
Gaps in nursing visits (% elections)	Not Available
Early live discharges (% live discharges)	Not Available
Late live discharges (% live discharges)	Not Available
Burdensome transitions, Type 1 (% live discharges)	Not Available
Burdensome transitions, Type 2 (% live discharges)	Not Available
Per-beneficiary spending (U.S. dollars $)	Not Available
Nurse care minutes per routine home care days (minutes)	Not Available
Skilled nursing minutes on weekends (% minutes)	Not Available
Visits near death (% decedents)	Not Available

hese are the survey results for Home Health Care Consumer Assessment of Healthcare Providers and Systems. If state level results are available a comparison to state averages is shown.

  Medical Professionals Associated with HERITAGE HOSPICE OF EAST TEXAS

These are the doctors who are affiliated with HERITAGE HOSPICE OF EAST TEXAS. The data is from the most recent period. Historical data is not available.

• CHRISTIAN FERRER ( FAMILY PRACTICE - QUITMAN HOSPITAL LLC )
• JONATHAN HENDERSON ( CRITICAL CARE (INTENSIVISTS) - NORTHEAST TEXAS INTENSIVISTS, PLLC )
• KHOREN HEKIMIAN ( FAMILY PRACTICE )

  Service Area

HERITAGE HOSPICE OF EAST TEXAS provides home healthcare services in these zip codes. Click on any ZIP Code to see other agencies servicing the ZIP Code.

75703 75401 75420 75426 75428 75433 75440 75455 75472 75480 75482 75494 75496 75497 75501 75503 75551 75559 75561 75563 75572 75601 75602 75603 75604 75605 75606 75608 75630 75640 75644 75645 75647 75650 75651 75652 75654 75657 75662 75666 75670 75682 75683 75684 75686 75691 75701 75702 75704 75705 75707 75750 75751 75756 75757 75762 75765 75766 75771 75773 75779 75783 75784 75785 75789 75791 75801 75803