BAYAMON MEDICAL CENTER Ratings and Reviews

  About BAYAMON MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BAYAMON MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	59 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	15 %
Patients who reported that their nurses "Usually" communicated well	26 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	69 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	20 %
Patients who reported that their nurses "Always" listened carefully to them	53 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	16 %
Patients who reported that their nurses "Usually" listened carefully to them	31 %
Patients who reported that their nurses "Always" explained things in a way they could understand	53 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	18 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	29 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	11 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	80 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	8 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	12 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	63 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	42 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	31 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	41 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	28 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	35 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	39 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	45 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	16 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	53 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	27 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	24 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	63 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	13 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	34 %
Patients who reported that YES, they were given information about what to do during their recovery at home	66 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	41 %
Patients who reported that YES, they did discuss whether they would need help after discharge	59 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	27 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	73 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	13 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	19 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	32 %
Patients who "Agree" that they understood their responsiblities in managing their health	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	10 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	10 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	57 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	19 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	65 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	21 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	25 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	32 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	43 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	16 %
Patients who reported YES, they would definitely recommend the hospital	43 %
Patients who reported YES, they would probably recommend the hospital	41 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BAYAMON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BAYAMON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BAYAMON MEDICAL CENTER: Not Available

We do not have detailed cost analysis for BAYAMON MEDICAL CENTER.

Infection Rates at BAYAMON MEDICAL CENTER

These measures show how often patients at BAYAMON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	3.46 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	8.19 / Worse
Central Line Associated Bloodstream Infection: Number of Device Days	5,560.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.86 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	21.00 / Worse
Central Line Associated Bloodstream Infection (ICU + select Wards)	5.45 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	1.35 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.01 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	15,498.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.70 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	24.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards)	2.05 / Worse
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	18,616.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.69 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How BAYAMON MEDICAL CENTER Compares to Other Similar Facilities

This is how BAYAMON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BAYAMON, PR

Worst Hospitals in BAYAMON, PR

Percentages of Complications and Deaths at BAYAMON MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	NA	Not Enough Data
Death rate for pneumonia patients	NA	Not Enough Data
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	NA	Not Enough Data
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	NA	Not Enough Data
In-hospital fall with hip fracture rate	NA	Not Enough Data
Postoperative hemorrhage or hematoma rate	NA	Not Enough Data
Postoperative acute kidney injury requiring dialysis rate	NA	Not Enough Data
Postoperative respiratory failure rate	NA	Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate	NA	Not Enough Data
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	NA	Not Enough Data
CMS Medicare PSI 90: Patient safety and adverse events composite	NA	Not Enough Data

Skilled Nursing Facilities Near BAYAMON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BAYAMON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

The NursingHomeDatabase database does not show any skilled nursing facilities nearby.

Medical Groups Affiliated with BAYAMON MEDICAL CENTER

There are 42 doctors and 6 medical groups that are affiliated with BAYAMON MEDICAL CENTER.

Affiliated Doctor Groups

• INTERNAL MEDICINE AND PREVENTIVE CARE SERVICE CSP
• PCI GROUP LLC
• SAN PABLO DEVELOPERS
• ARRHYTHMIA GROUP INC.
• TR MEDICAL MANAGEMENT LLC
• PUERTO RICO UROLOGY GROUP LLC

The list of medical professionals associated with BAYAMON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with BAYAMON MEDICAL CENTER.