NASHOBA VALLEY MEDICAL CENTER Ratings and Reviews

About NASHOBA VALLEY MEDICAL CENTER

NASHOBA VALLEY MEDICAL CENTER is a Acute Care Hospitals. It is in AYER, MA. Its type of ownership is Proprietary. The facility's Medicare ID is 220098. It does provide emergency services. There are 110 medical professionals and 41 doctor groups affiliated with the hospital. On average at NASHOBA VALLEY MEDICAL CENTER, emergency patients were charged $20,645. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to NASHOBA VALLEY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NASHOBA VALLEY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	86 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	70 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	73 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	17 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	21 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	17 %
Patients who reported that YES, they did discuss whether they would need help after discharge	83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	7 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	93 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	60 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NASHOBA VALLEY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NASHOBA VALLEY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NASHOBA VALLEY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at NASHOBA VALLEY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$25
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$90
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$76
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$27
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$629
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,791
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$773
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$980
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$121
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,642
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$691
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,417
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$68
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,292
Total (Complete Episode)	$20,645

Infection Rates at NASHOBA VALLEY MEDICAL CENTER

These measures show how often patients at NASHOBA VALLEY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	455.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.29 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	695.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.36 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	6.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.13 / Not Available
SSI - Colon Surgery: Observed Cases	0.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	5,597.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.12 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.02 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	2.13 / Same
Clostridium Difficile (C.Diff): Patient Days	5,597.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	2.31 / Same
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Same
Clostridium Difficile (C.Diff)	0.43 / Same

How NASHOBA VALLEY MEDICAL CENTER Compares to Other Similar Facilities

This is how NASHOBA VALLEY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in AYER, MA

Worst Hospitals in AYER, MA

Percentages of Complications and Deaths at NASHOBA VALLEY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.8%	SAME
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	15.2%	SAME
Death rate for stroke patients	13.5%	SAME
Pressure ulcer rate	0.42%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.49%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.57%	SAME
Postoperative respiratory failure rate	8.48%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.39%	SAME
Postoperative sepsis rate	5.18%	SAME
Postoperative wound dehiscence rate	NA	Not Enough Data
Abdominopelvic accidental puncture or laceration rate	1.06%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.93%	SAME

Skilled Nursing Facilities Near NASHOBA VALLEY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NASHOBA VALLEY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Aberjona Rehabilitation and Nursing Center	5:
River Terrace Rehabilitation and Healthcare Ctr	5:
Cambridge Rehabilitation and Nursing Center	5:
Oakdale Rehabilitation and Skilled Nursing Center	5:
New England Pediatric Care	5:
The Skilled Nursing Facility at North Hill	5:
Alliance Health at Baldwinville	5:
Whittier Westborough Transitional Care Unit	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Care One at Concord	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Notre Dame Long Term Care Center	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Bear Mountain at Andover	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Rivercrest Long Term Care	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Knollwood Nursing Center	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Sherrill House	5:
Care One at Wilmington	5:
Whittier Bradford Transitional Care Unit	5:
Riverbend of South Natick	5:
Bethany Skilled Nursing Facility	5:
Brookhaven at Lexington	5:
Seven Hills Pediatric Center	5:
Elizabeth Seton	5:
Lasell House	5:
The Highlands	5:
D'youville Care For Advanced Therapy	5:
The Meadows	5:
Campion Health and Wellness, Inc	4:
Holy Trinity Eastern Orthodox N and R Center	4:
Belmont Manor Nursing Home, In	4:
Sterling Village	4:
Vantage at Chelmsford LLC	4:
St Mary Health Care Center	4:
German Center For Extended Care	4:
Care One at Lexington	4:
Armenian Nursing and Rehabilitation Center	4:
The Commons Skilled Nursing and Rehabilitation	4:
Winchester Rehabilitation and Nursing Center	4:
Lutheran Rehabilitation and Skilled Care Center	4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro	4:
Life Care Center of Acton	4:
Life Care Center of Nashoba Valley	4:
Life Care Center of Leominster	4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro	4:
Gardner Rehabilitation and Nursing Center	4:
Benjamin Healthcare Center	4:
Warde Health Center	4:
Holden Rehabilitation and Nursing Center	4:
Berkeley Retirement Home,the	4:
Casa De Ramana Rehabilitation Center	4:
Coleman House	4:
Cedar View Rehabilitation and Healthcare Center	4:
Shrewsbury Rehabilitation and Nursing at Southgate	4:
St Francis Rehabilitation and Nursing Center	3:
Jewish Healthcare Center	3:
Care One at Lowell	3:
Sancta Maria Nursing Facility	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Christopher House of Worcester	3:
Life Care Center of Stoneham	3:
Stone Rehabilitation and Senior Living	3:
Woburn Rehabilitation and Nursing Center	3:
Fitchburg Healthcare	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Pheasant Wood Center	3:
Mary Ann Morse Nursing and Rehabilitation	3:
Salemhaven	3:
Blaire House of Worcester	3:
Carlyle House	3:
Alliance Health at Marie Esther	3:
Life Care Center of Merrimack Valley	3:
The Reservoir Center For Health and Rehabilitation	3:
M I Nursing and Restorative Center	3:
Care One at Millbury	3:
Sudbury Pines Extended Care	3:
Fairhaven Healthcare Center	2:
Maristhill Nursing and Rehabilitation Center	2:
Odd Fellows Home of Massachusetts	2:
Royal Wood Mill Center	2:
D'youville Senior Care	2:
Beaumont Rehab and Skilled Nursing Ctr - Natick	2:
Blaire House of Tewksbury	2:
St Patrick's Manor	2:
Meadow Green Nursing and Rehabilitation Center	2:
The Hermitage Healthcare	2:
Briarwood Rehabilitation and Healthcare Center	2:
Bear Hill Healthcare and Rehabilitation Center	2:
West Roxbury Health and Rehabilitation Center	2:
Royal Meadow View Center	2:
Keystone Center	2:
Bear Mountain at Reading	2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr	2:
Care One at Newton	2:
Oak Knoll Healthcare Center	2:
Care One at Brookline	2:
Marlborough Hills Rehabilitation and Hlth Care Ctr	2:

Medical Groups Affiliated with NASHOBA VALLEY MEDICAL CENTER

There are 110 doctors and 41 medical groups that are affiliated with NASHOBA VALLEY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with NASHOBA VALLEY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with NASHOBA VALLEY MEDICAL CENTER.