ST VINCENT HOSPITAL Ratings and Reviews

About ST VINCENT HOSPITAL

ST VINCENT HOSPITAL is a Acute Care Hospitals. It is in WORCESTER, MA. Its type of ownership is Proprietary. The facility's Medicare ID is 220176. It does provide emergency services. There are 478 medical professionals and 119 doctor groups affiliated with the hospital. On average at ST VINCENT HOSPITAL, emergency patients were charged $23,755. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to ST VINCENT HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST VINCENT HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	69 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	76 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	19 %
Patients who reported that their nurses "Always" listened carefully to them	65 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	26 %
Patients who reported that their nurses "Always" explained things in a way they could understand	66 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	10 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	78 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	16 %
Patients who reported that their doctors "Always" listened carefully to them	69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	66 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	11 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	48 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	21 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	44 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	22 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	34 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	50 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	29 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	20 %
Patients who reported that YES, they did discuss whether they would need help after discharge	80 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	86 %
Patients who "Agree" they understood their care when they left the hospital	51 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	10 %
Patients who "Strongly Agree" they understood their care when they left the hospital	39 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	13 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	39 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	9 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	46 %
Patients who reported that their room and bathroom were "Always" clean	56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	19 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	35 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	28 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	30 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	51 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	13 %
Patients who reported YES, they would definitely recommend the hospital	54 %
Patients who reported YES, they would probably recommend the hospital	33 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST VINCENT HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST VINCENT HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST VINCENT HOSPITAL: Not Available

Detailed table for spending and period for patients at ST VINCENT HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$32
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$40
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$158
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$21
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$17
Carrier (1 to 3 days Prior to Index Hospital Admission)	$663
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,930
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,171
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$999
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$138
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,252
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$643
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,158
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$125
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,394
Total (Complete Episode)	$23,755

Infection Rates at ST VINCENT HOSPITAL

These measures show how often patients at ST VINCENT HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.38 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,333.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.72 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,081.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.13 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.02 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.81 / Same
SSI - Colon Surgery: Number of Procedures	106.00 / Same
SSI - Colon Surgery: Predicted Cases	2.72 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.37 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	13.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.12 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.02 / Same
MRSA Bacteremia: Upper Confidence Limit	1.83 / Same
MRSA Bacteremia: Patient Days	61,149.00 / Same
MRSA Bacteremia: Predicted Cases	2.69 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.37 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.30 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.80 / Better
Clostridium Difficile (C.Diff): Patient Days	57,380.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	31.73 / Better
Clostridium Difficile (C.Diff): Observed Cases	16.00 / Better
Clostridium Difficile (C.Diff)	0.50 / Better

How ST VINCENT HOSPITAL Compares to Other Similar Facilities

This is how ST VINCENT HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WORCESTER, MA

Worst Hospitals in WORCESTER, MA

Percentages of Complications and Deaths at ST VINCENT HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	10.9%	SAME
Death rate for CABG surgery patients	2.7%	SAME
Death rate for COPD patients	7.7%	SAME
Death rate for heart failure patients	9.8%	SAME
Death rate for pneumonia patients	16.1%	SAME
Death rate for stroke patients	12.6%	SAME
Pressure ulcer rate	0.56%	SAME
Death rate among surgical inpatients with serious treatable complications	148.53%	SAME
Iatrogenic pneumothorax rate	0.27%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.3%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.96%	SAME
Postoperative respiratory failure rate	6.47%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.44%	SAME
Postoperative sepsis rate	5.57%	SAME
Postoperative wound dehiscence rate	1.82%	SAME
Abdominopelvic accidental puncture or laceration rate	1.11%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.99%	SAME

Skilled Nursing Facilities Near ST VINCENT HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST VINCENT HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Overlook Masonic Health Center	5:
Thomas Upham House	5:
Quaboag Rehabilitation and Skilled Care Facility	5:
Bethany Skilled Nursing Facility	5:
Riverbend of South Natick	5:
Whittier Westborough Transitional Care Unit	5:
Notre Dame Long Term Care Center	5:
Knollwood Nursing Center	5:
Oakdale Rehabilitation and Skilled Nursing Center	5:
Rivercrest Long Term Care	5:
Care One at Concord	5:
River Terrace Rehabilitation and Healthcare Ctr	5:
The Highlands	5:
Alliance Health at Baldwinville	5:
Seven Hills Pediatric Center	5:
Matulaitis Nursing Home	4:
Overlook Nursing and Rehabilitation Center	4:
Holiday Retirement Home Inc	4:
St Antoine Residence	4:
Alliance Health at Maples	4:
Vantage at Milford LLC	4:
St Mary Health Care Center	4:
Lutheran Rehabilitation and Skilled Care Center	4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro	4:
Casa De Ramana Rehabilitation Center	4:
Shrewsbury Rehabilitation and Nursing at Southgate	4:
Holy Trinity Eastern Orthodox N and R Center	4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro	4:
Coleman House	4:
Holden Rehabilitation and Nursing Center	4:
Campion Health and Wellness, Inc	4:
Sterling Village	4:
The Commons Skilled Nursing and Rehabilitation	4:
Life Care Center of Acton	4:
Life Care Center of Nashoba Valley	4:
Life Care Center of Leominster	4:
Gardner Rehabilitation and Nursing Center	4:
Vantage at Chelmsford LLC	4:
Grandview Center	3:
Bayberry Commons	3:
Madonna Manor Nursing Home	3:
Lydia Taft House	3:
Blackstone Valley Health and Rehabilitation	3:
Adviniacare at Northbridge	3:
Care One at Millbury	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Blaire House of Worcester	3:
St Francis Rehabilitation and Nursing Center	3:
Christopher House of Worcester	3:
Mary Ann Morse Nursing and Rehabilitation	3:
Carlyle House	3:
Jewish Healthcare Center	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Alliance Health at Marie Esther	3:
The Reservoir Center For Health and Rehabilitation	3:
Sudbury Pines Extended Care	3:
Fitchburg Healthcare	3:
Oakland Grove Health Care Center	2:
Friendly Home Inc The	2:
Woonsocket Health Centre	2:
Mount St Rita Health Centre	2:
Webster Manor Rehabilitation and Health Care Center	2:
Southbridge Rehabilitation and Health Care Center	2:
Cedarwood Gardens	2:
Serenity Hill Nursing Center	2:
Countryside Health Care of Milford	2:
Life Care Center of Auburn	2:
The Meadows of Central Massachusetts	2:
Timothy Daniels House	2:
Parsons Hill Rehabilitation and Health Care Center	2:
The Hermitage Healthcare	2:
Eliot Center For Health and Rehabilitation	2:
Odd Fellows Home of Massachusetts	2:
Beaumont Rehab and Skilled Nursing Ctr - Natick	2:
St Patrick's Manor	2:
Oak Knoll Healthcare Center	2:
Marlborough Hills Rehabilitation and Hlth Care Ctr	2:
Bear Mountain at Sudbury	2:
Keystone Center	2:
Fitchburg Rehabilitation and Nursing Center	2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr	2:
Hebert Nursing Home	1:
Crystal Lake Rehabilitation and Care Center	1:
Trinity Health and Rehabilitation Center	1:
Lanessa Extended Care	1:
Brookside Rehabilitation and Healthcare Center	1:
Blaire House of Milford	1:
Medway Country Manor Skilled Nursing and Rehabilitat	1:
Worcester Rehabilitation and Health Care Center	1:
Bear Mountain at Worcester	1:
West Side House Ltc Facility	1:
Westborough Healthcare	1:
Regalcare at Worcester	1:
Westford Nursing and Rehabilitation Center	1:
Wachusett Manor	1:
Quabbin Valley Healthcare	1:
Ayer Valley Rehab and Nursing	1:

Medical Groups Affiliated with ST VINCENT HOSPITAL

There are 478 doctors and 119 medical groups that are affiliated with ST VINCENT HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ST VINCENT HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST VINCENT HOSPITAL.