EMERSON HOSPITAL - Ratings and Reviews

About EMERSON HOSPITAL -

EMERSON HOSPITAL - is a Acute Care Hospitals. It is in W CONCORD, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220084. It does provide emergency services. There are 498 medical professionals and 130 doctor groups affiliated with the hospital. On average at EMERSON HOSPITAL -, emergency patients were charged $22,148. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to EMERSON HOSPITAL - Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for EMERSON HOSPITAL - to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	3 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	28 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	22 %
Patients who reported that staff "Always" explained about medicines before giving it to them	58 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	4 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	72 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of EMERSON HOSPITAL -, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the EMERSON HOSPITAL - provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for EMERSON HOSPITAL -: Not Available

Detailed table for spending and period for patients at EMERSON HOSPITAL -:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$31
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$47
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$703
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,205
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,212
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,146
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$235
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,082
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$788
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,192
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$54
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,374
Total (Complete Episode)	$22,148

Infection Rates at EMERSON HOSPITAL -

These measures show how often patients at EMERSON HOSPITAL - contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.15 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.01 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,250.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.20 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.91 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,919.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.14 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.18 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.48 / Same
SSI - Colon Surgery: Number of Procedures	78.00 / Same
SSI - Colon Surgery: Predicted Cases	1.90 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	1.05 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	15.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.11 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.69 / Same
MRSA Bacteremia: Patient Days	35,480.00 / Same
MRSA Bacteremia: Predicted Cases	1.11 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.21 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.05 / Same
Clostridium Difficile (C.Diff): Patient Days	31,077.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	11.85 / Same
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Same
Clostridium Difficile (C.Diff)	0.51 / Same

How EMERSON HOSPITAL - Compares to Other Similar Facilities

This is how EMERSON HOSPITAL - compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in W CONCORD, MA

Worst Hospitals in W CONCORD, MA

Percentages of Complications and Deaths at EMERSON HOSPITAL -

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	12.9%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.3%	SAME
Death rate for heart failure patients	11%	SAME
Death rate for pneumonia patients	13%	Better
Death rate for stroke patients	16.3%	SAME
Pressure ulcer rate	2.09%	Worse
Death rate among surgical inpatients with serious treatable complications	159.37%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.12%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.37%	SAME
Postoperative respiratory failure rate	11.31%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.56%	SAME
Postoperative sepsis rate	9.71%	Worse
Postoperative wound dehiscence rate	2.25%	SAME
Abdominopelvic accidental puncture or laceration rate	2.49%	Worse
CMS Medicare PSI 90: Patient safety and adverse events composite	1.67%	Worse

Skilled Nursing Facilities Near EMERSON HOSPITAL -

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near EMERSON HOSPITAL - ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oakdale Rehabilitation and Skilled Nursing Center	5:
Linden Ponds	5:
Sherrill House	5:
New England Homes For The Deaf, Inc	5:
Cambridge Rehabilitation and Nursing Center	5:
Lakeview House Skld Nrsg and Residential Care Fac	5:
Copley at Stoughton Nursing Care Center	5:
Whittier Bradford Transitional Care Unit	5:
D'youville Care For Advanced Therapy	5:
Aberjona Rehabilitation and Nursing Center	5:
Notre Dame Long Term Care Center	5:
Whittier Westborough Transitional Care Unit	5:
Masconomet Healthcare Center	5:
Continuing Care at Brooksby Village	5:
Riverbend of South Natick	5:
Lasell House	5:
Thomas Upham House	5:
The Skilled Nursing Facility at North Hill	5:
Greenwood Nursing and Rehabilitation Center	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
The Highlands	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Care One at Concord	5:
Brookhaven at Lexington	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
The Boston Home, Inc	5:
Leonard Florence Center For Living	5:
The Meadows	5:
River Terrace Rehabilitation and Healthcare Ctr	5:
Bear Mountain at Andover	5:
Rivercrest Long Term Care	5:
Alliance Health at Braintree	5:
Elizabeth Seton	5:
New England Pediatric Care	5:
Webster Park Rehabilitation and Healthcare Center	5:
Katzman Family Center For Living	5:
Dwyer Home	5:
Care One at Wilmington	5:
Bethany Skilled Nursing Facility	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Knollwood Nursing Center	5:
Seven Hills Pediatric Center	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Warde Health Center	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Casa De Ramana Rehabilitation Center	4:
Shrewsbury Rehabilitation and Nursing at Southgate	4:
Life Care Center of Nashoba Valley	4:
Jeffrey and Susan Brudnick Center For Living	4:
The Commons Skilled Nursing and Rehabilitation	4:
Holy Trinity Eastern Orthodox N and R Center	4:
Sterling Village	4:
Life Care Center of Leominster	4:
Jesmond Nursing Home	4:
Walpole Healthcare	4:
Queen Anne Nursing Home, Inc	4:
Life Care Center of Acton	4:
Armenian Nursing and Rehabilitation Center	4:
Belmont Manor Nursing Home, In	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Coleman House	4:
Life Care Center of The North Shore	4:
Phillips Manor Nursing Home	4:
Benjamin Healthcare Center	4:
Winchester Rehabilitation and Nursing Center	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
The Elmhurst Healthcare	4:
St Mary Health Care Center	4:
Care One at Lexington	4:
Holden Rehabilitation and Nursing Center	4:
Cedar View Rehabilitation and Healthcare Center	4:
Berkeley Retirement Home,the	4:
Vantage at Chelmsford LLC	4:
Care One at Weymouth	4:
Vantage at Milford LLC	4:
Lutheran Rehabilitation and Skilled Care Center	4:
Campion Health and Wellness, Inc	4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro	4:
Port Healthcare Center	4:
German Center For Extended Care	4:
Dexter House Healthcare	4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro	4:
Baypointe Rehab Center	4:
John Scott House Nursing and Rehabilitation Center	4:
Mary Ann Morse Nursing and Rehabilitation	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Pope Nursing Home	3:
Carlyle House	3:
Care One at Millbury	3:
The Massachusetts Veterans Home at Chelsea	3:
Jewish Healthcare Center	3:
Regalcare at Quincy	3:
Alliance Health at Marina Bay	3:
Sancta Maria Nursing Facility	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Hancock Park Rehabiliation and Nursing Center	3:
Blaire House of Worcester	3:
Stone Rehabilitation and Senior Living	3:
Harbor House Nursing and Rehabilitation Center	3:

Medical Groups Affiliated with EMERSON HOSPITAL -

There are 498 doctors and 130 medical groups that are affiliated with EMERSON HOSPITAL -.

Affiliated Doctor Groups

The list of medical professionals associated with EMERSON HOSPITAL - is very long, so we have added another pages. See a list of medical professionals associated with EMERSON HOSPITAL -.