MILFORD REGIONAL MEDICAL CENTER Ratings and Reviews

About MILFORD REGIONAL MEDICAL CENTER

MILFORD REGIONAL MEDICAL CENTER is a Acute Care Hospitals. It is in MILFORD, MA. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 220090. It does provide emergency services. There are 558 medical professionals and 117 doctor groups affiliated with the hospital. On average at MILFORD REGIONAL MEDICAL CENTER, emergency patients were charged $23,093. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to MILFORD REGIONAL MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MILFORD REGIONAL MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	9 %
Patients who reported that their nurses "Always" listened carefully to them	79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	60 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	78 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MILFORD REGIONAL MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MILFORD REGIONAL MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MILFORD REGIONAL MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at MILFORD REGIONAL MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$45
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$30
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$88
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$36
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$757
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$8,871
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$10
Carrier (During Index Hospital Admission)	$1,195
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,270
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$188
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,324
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$856
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,868
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$72
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,475
Total (Complete Episode)	$23,093

Infection Rates at MILFORD REGIONAL MEDICAL CENTER

These measures show how often patients at MILFORD REGIONAL MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,899.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.80 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,123.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.40 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.74 / Same
SSI - Colon Surgery: Number of Procedures	73.00 / Same
SSI - Colon Surgery: Predicted Cases	1.80 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.56 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	16.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.12 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.29 / Same
MRSA Bacteremia: Upper Confidence Limit	3.11 / Same
MRSA Bacteremia: Patient Days	48,170.00 / Same
MRSA Bacteremia: Predicted Cases	2.62 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	1.14 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.21 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.77 / Better
Clostridium Difficile (C.Diff): Patient Days	45,869.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	21.41 / Better
Clostridium Difficile (C.Diff): Observed Cases	9.00 / Better
Clostridium Difficile (C.Diff)	0.42 / Better

How MILFORD REGIONAL MEDICAL CENTER Compares to Other Similar Facilities

This is how MILFORD REGIONAL MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MILFORD, MA

Worst Hospitals in MILFORD, MA

Percentages of Complications and Deaths at MILFORD REGIONAL MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	12.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.7%	Better
Death rate for heart failure patients	10.3%	SAME
Death rate for pneumonia patients	15.7%	SAME
Death rate for stroke patients	14.4%	SAME
Pressure ulcer rate	0.18%	SAME
Death rate among surgical inpatients with serious treatable complications	157.56%	SAME
Iatrogenic pneumothorax rate	0.38%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.51%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	9.48%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.25%	SAME
Postoperative sepsis rate	4.63%	SAME
Postoperative wound dehiscence rate	1.87%	SAME
Abdominopelvic accidental puncture or laceration rate	1.74%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.9%	SAME

Skilled Nursing Facilities Near MILFORD REGIONAL MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MILFORD REGIONAL MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Oakdale Rehabilitation and Skilled Nursing Center	5:
The Skilled Nursing Facility at North Hill	5:
Brookhaven at Lexington	5:
Leonard Florence Center For Living	5:
Tockwotton On The Waterfront	5:
Greenwood Nursing and Rehabilitation Center	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Knollwood Nursing Center	5:
Riverbend of South Natick	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Eastgate Nursing and Rehabilitation Center	5:
Briarcliffe Manor	5:
Steere House Nursing and Rehabilitation Ctr	5:
Bethany Home of Rhode Island	5:
Rivercrest Long Term Care	5:
Notre Dame Long Term Care Center	5:
Elizabeth Seton	5:
Davis Place	5:
Jeanne Jugan Residence	5:
Bethany Skilled Nursing Facility	5:
River Terrace Rehabilitation and Healthcare Ctr	5:
Whittier Westborough Transitional Care Unit	5:
Care One at Concord	5:
Pierce Memorial Baptist Home, Inc.	5:
Cherry Hill Manor	5:
Copley at Stoughton Nursing Care Center	5:
The Boston Home, Inc	5:
Life Care Center of West Bridgewater	5:
Overlook Masonic Health Center	5:
Cambridge Rehabilitation and Nursing Center	5:
Thomas Upham House	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Sherrill House	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Aberjona Rehabilitation and Nursing Center	5:
Lasell House	5:
Westview Health Care Center	5:
Belmont Manor Nursing Home, In	4:
Care One at Lexington	4:
Winchester Rehabilitation and Nursing Center	4:
Linn Health and Rehabilitation	4:
Vantage at Milford LLC	4:
Holy Trinity Eastern Orthodox N and R Center	4:
Sterling Village	4:
Walpole Healthcare	4:
Dexter House Healthcare	4:
Matulaitis Nursing Home	4:
Life Care Center of Attleboro	4:
Casa De Ramana Rehabilitation Center	4:
Campion Health and Wellness, Inc	4:
Hattie Ide Chaffee Home	4:
Overlook Nursing and Rehabilitation Center	4:
Holiday Retirement Home Inc	4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro	4:
Shrewsbury Rehabilitation and Nursing at Southgate	4:
Benjamin Healthcare Center	4:
Scandinavian Home Inc	4:
St Mary Health Care Center	4:
German Center For Extended Care	4:
St Antoine Residence	4:
Life Care Center of Acton	4:
Coleman House	4:
The Commons Skilled Nursing and Rehabilitation	4:
Regalcare at Taunton	4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro	4:
Holden Rehabilitation and Nursing Center	4:
Armenian Nursing and Rehabilitation Center	4:
Alliance Health at Maples	4:
Lutheran Rehabilitation and Skilled Care Center	4:
Waterview Villa Rehabilitation and Health Care Cen	4:
The Elmhurst Healthcare	4:
Alliance Health at West Acres	4:
Baypointe Rehab Center	4:
Life Care Center of Stoneham	3:
Mansion Nursing and Rehab Center	3:
Elmwood Nursing and Rehabilitation Center	3:
Blackstone Valley Health and Rehabilitation	3:
Marian Manor of Taunton	3:
Adviniacare at Northbridge	3:
Grandview Center	3:
Jewish Healthcare Center	3:
Victoria Haven Nursing Facility	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Carlyle House	3:
Bayberry Commons	3:
Mary Ann Morse Nursing and Rehabilitation	3:
Care One at Millbury	3:
North End Rehabilitation and Healthcare Center	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Blaire House of Worcester	3:
Sancta Maria Nursing Facility	3:
Madonna Manor Nursing Home	3:
St Francis Rehabilitation and Nursing Center	3:
Christopher House of Worcester	3:
Sudbury Pines Extended Care	3:
The Reservoir Center For Health and Rehabilitation	3:
Alliance Health at Marie Esther	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Morgan Health Center	3:

Medical Groups Affiliated with MILFORD REGIONAL MEDICAL CENTER

There are 558 doctors and 117 medical groups that are affiliated with MILFORD REGIONAL MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with MILFORD REGIONAL MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MILFORD REGIONAL MEDICAL CENTER.