CONTACT INFORMATION REVIEWS & MORE DATA

NORTHEAST HOSPITAL CORPORATION Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  85 HERRICK STREET, BEVERLY, MA 01915
  • Phone:  (978) 922-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   66%

  About NORTHEAST HOSPITAL CORPORATION

NORTHEAST HOSPITAL CORPORATION is a Acute Care Hospitals. It is in BEVERLY, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220033. It does provide emergency services. There are 1,068 medical professionals and 157 doctor groups affiliated with the hospital. On average at NORTHEAST HOSPITAL CORPORATION, emergency patients were charged $22,615. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTHEAST HOSPITAL CORPORATION to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 5 %
Patients who reported that their nurses "Usually" communicated well 18 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their nurses "Usually" listened carefully to them 21 %
Patients who reported that their nurses "Always" explained things in a way they could understand 73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 30 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 59 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 27 %
Patients who reported that staff "Always" explained about medicines before giving it to them 57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 6 %
Patients who "Strongly Agree" they understood their care when they left the hospital 46 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 22 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 21 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 66 %
Patients who reported YES, they would probably recommend the hospital 27 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NORTHEAST HOSPITAL CORPORATION, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTHEAST HOSPITAL CORPORATION provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTHEAST HOSPITAL CORPORATION: Not Available

Detailed table for spending and period for patients at NORTHEAST HOSPITAL CORPORATION:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $23
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $16
Outpatient (1 to 3 days Prior to Index Hospital Admission) $72
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $4
Carrier (1 to 3 days Prior to Index Hospital Admission) $737
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,135
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $7
Carrier (During Index Hospital Admission) $1,007
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,007
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $175
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,103
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $782
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $5,060
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $65
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,399
Total (Complete Episode) $22,615

Infection Rates at NORTHEAST HOSPITAL CORPORATION

These measures show how often patients at NORTHEAST HOSPITAL CORPORATION contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.42 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 3.16 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,959.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.05 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.14 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.53 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,241.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 5.34 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 2.06 / Same
SSI - Colon Surgery: Number of Procedures 60.00 / Same
SSI - Colon Surgery: Predicted Cases 1.46 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 24.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.19 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.47 / Same
MRSA Bacteremia: Upper Confidence Limit 3.58 / Same
MRSA Bacteremia: Patient Days 79,201.00 / Same
MRSA Bacteremia: Predicted Cases 2.69 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.49 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.38 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.97 / Better
Clostridium Difficile (C.Diff): Patient Days 73,472.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 28.72 / Better
Clostridium Difficile (C.Diff): Observed Cases 18.00 / Better
Clostridium Difficile (C.Diff) 0.63 / Better

How NORTHEAST HOSPITAL CORPORATION Compares to Other Similar Facilities

This is how NORTHEAST HOSPITAL CORPORATION compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BEVERLY, MA

Worst Hospitals in BEVERLY, MA

Percentages of Complications and Deaths at NORTHEAST HOSPITAL CORPORATION

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 2.8% SAME
Death rate for heart attack patients 11.2% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.6% SAME
Death rate for heart failure patients 10% Better
Death rate for pneumonia patients 15% Better
Death rate for stroke patients 15.7% SAME
Pressure ulcer rate 0.77% SAME
Death rate among surgical inpatients with serious treatable complications 158.89% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.1% SAME
Postoperative hemorrhage or hematoma rate 2.27% SAME
Postoperative acute kidney injury requiring dialysis rate 1.47% SAME
Postoperative respiratory failure rate 7.33% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.73% SAME
Postoperative sepsis rate 6.6% SAME
Postoperative wound dehiscence rate 1.89% SAME
Abdominopelvic accidental puncture or laceration rate 1.9% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near NORTHEAST HOSPITAL CORPORATION

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTHEAST HOSPITAL CORPORATION ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Care One at Wilmington 5:
Lafayette Rehabilitation and Skilled Nursing 5:
Continuing Care at Brooksby Village 5:
Lasell House 5:
Riverbend of South Natick 5:
Whittier Bradford Transitional Care Unit 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
The Skilled Nursing Facility at North Hill 5:
Leonard Florence Center For Living 5:
Masconomet Healthcare Center 5:
The Meadows 5:
Elizabeth Seton 5:
Ledgewood Rehabilitation and Nursing Center 5:
Greenwood Nursing and Rehabilitation Center 5:
Bear Mountain at Andover 5:
Newbridge On The Charles Skilled Nursing Facility 5:
Cambridge Rehabilitation and Nursing Center 5:
New England Homes For The Deaf, Inc 5:
Recuperative Services Unit-Hebrew Rehab Center 5:
Lakeview House Skld Nrsg and Residential Care Fac 5:
The Boston Home, Inc 5:
Laurel Ridge Rehab and Skilled Care Center 5:
Brookhaven at Lexington 5:
Neville Center at Fresh Pond For Nursing and Rehab 5:
Katzman Family Center For Living 5:
New England Pediatric Care 5:
Aberjona Rehabilitation and Nursing Center 5:
Spaulding Nursing and Therapy Center - Brighton 5:
Sherrill House 5:
Benjamin Healthcare Center 4:
The Commons Skilled Nursing and Rehabilitation 4:
Dexter House Healthcare 4:
Phillips Manor Nursing Home 4:
Winchester Rehabilitation and Nursing Center 4:
John Scott House Nursing and Rehabilitation Center 4:
Abbott Skilled Nursing and Rehabilitation Center 4:
Care One at Lexington 4:
Devereux Skilled Nursing and Rehabilitation Center 4:
Jeffrey and Susan Brudnick Center For Living 4:
Pilgrim Rehabilitation and Skilled Nursing Center 4:
Campion Health and Wellness, Inc 4:
Life Care Center of The North Shore 4:
Care One at Essex Park 4:
Belmont Manor Nursing Home, In 4:
Vantage at Chelmsford LLC 4:
Warde Health Center 4:
Port Healthcare Center 4:
Berkeley Retirement Home,the 4:
Armenian Nursing and Rehabilitation Center 4:
Cedar View Rehabilitation and Healthcare Center 4:
German Center For Extended Care 4:
South Cove Manor Nursing and Rehabilitation Center 4:
The Elmhurst Healthcare 4:
Jesmond Nursing Home 4:
M I Nursing and Restorative Center 3:
Life Care Center of Stoneham 3:
Chestnut Woods Rehabilitation and Healthcare Ctr 3:
Mary Ann Morse Nursing and Rehabilitation 3:
Harbor House Nursing and Rehabilitation Center 3:
Pope Nursing Home 3:
The Bostonian Nursing Care and Rehabilitation Ctr 3:
Woburn Rehabilitation and Nursing Center 3:
North End Rehabilitation and Healthcare Center 3:
Care One at Lowell 3:
Alliance Health at Marina Bay 3:
The Brentwood Rehabilitation and Healthcare Ctr 3:
Seacoast Nursing and Rehabilitation Center 3:
Salemhaven 3:
The Massachusetts Veterans Home at Chelsea 3:
Regalcare at Quincy 3:
Life Care Center of Merrimack Valley 3:
Stone Rehabilitation and Senior Living 3:
Royal Wayland Rehabilitation and Nursing Center 3:
Sancta Maria Nursing Facility 3:
Hancock Park Rehabiliation and Nursing Center 3:
Meadow Green Nursing and Rehabilitation Center 2:
Care One at Newton 2:
Saugus Center 2:
Marian Manor 2:
Royal Wood Mill Center 2:
Care One at Brookline 2:
Brighton Rehabilitation and Nursing Center 2:
Fairhaven Healthcare Center 2:
Bear Hill Healthcare and Rehabilitation Center 2:
West Roxbury Health and Rehabilitation Center 2:
St Joseph Rehab and Nursing Care Center 2:
Vantage at Wakefield LLC 2:
Maristhill Nursing and Rehabilitation Center 2:
Alliance Health at Rosewood 2:
Care One at Peabody 2:
Nevins Nursing and Rehabilitation Center 2:
Oceanside Rehabilitation and Nursing Center 2:
D'youville Senior Care 2:
Bear Mountain at Reading 2:
Beaumont Rehab and Skilled Nursing Ctr - Natick 2:
Blaire House of Tewksbury 2:
Hunt Nursing and Rehab Center 2:
Andover Forest Post Acute Care Center 2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr 2:
Hathorne Hill Rehabilitation and Healthcare Center 2:

Medical Groups Affiliated with NORTHEAST HOSPITAL CORPORATION

There are 1,068 doctors and 157 medical groups that are affiliated with NORTHEAST HOSPITAL CORPORATION.

Affiliated Doctor Groups


The list of medical professionals associated with NORTHEAST HOSPITAL CORPORATION is very long, so we have added another pages. See a list of medical professionals associated with NORTHEAST HOSPITAL CORPORATION.

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