NORTH SHORE MEDICAL CENTER - Ratings and Reviews

About NORTH SHORE MEDICAL CENTER -

NORTH SHORE MEDICAL CENTER - is a Acute Care Hospitals. It is in SALEM, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220035. It does provide emergency services. There are 1,715 medical professionals and 210 doctor groups affiliated with the hospital. On average at NORTH SHORE MEDICAL CENTER -, emergency patients were charged $21,711. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to NORTH SHORE MEDICAL CENTER - Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NORTH SHORE MEDICAL CENTER - to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	14 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	14 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	18 %
Patients who reported that they "Always" received help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	23 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	12 %
Patients who reported that YES, they did discuss whether they would need help after discharge	88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	66 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of NORTH SHORE MEDICAL CENTER -, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NORTH SHORE MEDICAL CENTER - provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NORTH SHORE MEDICAL CENTER -: Not Available

Detailed table for spending and period for patients at NORTH SHORE MEDICAL CENTER -:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$34
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$32
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$94
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$22
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$766
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,464
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$8
Carrier (During Index Hospital Admission)	$1,152
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,117
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$208
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,840
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$825
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,694
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$64
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,384
Total (Complete Episode)	$21,711

Infection Rates at NORTH SHORE MEDICAL CENTER -

These measures show how often patients at NORTH SHORE MEDICAL CENTER - contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.91 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.74 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	7,822.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	7.92 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.64 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.20 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	7,185.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.27 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.54 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.27 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.07 / Same
SSI - Colon Surgery: Number of Procedures	173.00 / Same
SSI - Colon Surgery: Predicted Cases	4.65 / Same
SSI - Colon Surgery: Observed Cases	4.00 / Same
SSI - Colon Surgery	0.86 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	15.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.13 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.19 / Same
MRSA Bacteremia: Upper Confidence Limit	1.41 / Same
MRSA Bacteremia: Patient Days	87,881.00 / Same
MRSA Bacteremia: Predicted Cases	6.84 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	0.59 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.22 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.61 / Better
Clostridium Difficile (C.Diff): Patient Days	82,515.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	39.74 / Better
Clostridium Difficile (C.Diff): Observed Cases	15.00 / Better
Clostridium Difficile (C.Diff)	0.38 / Better

How NORTH SHORE MEDICAL CENTER - Compares to Other Similar Facilities

This is how NORTH SHORE MEDICAL CENTER - compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SALEM, MA

Worst Hospitals in SALEM, MA

Percentages of Complications and Deaths at NORTH SHORE MEDICAL CENTER -

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.5%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.2%	Better
Death rate for heart failure patients	8.5%	Better
Death rate for pneumonia patients	11.7%	Better
Death rate for stroke patients	12%	SAME
Pressure ulcer rate	1.25%	Worse
Death rate among surgical inpatients with serious treatable complications	161.54%	SAME
Iatrogenic pneumothorax rate	0.34%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.96%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.23%	SAME
Postoperative respiratory failure rate	5.07%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.25%	SAME
Postoperative sepsis rate	4.63%	SAME
Postoperative wound dehiscence rate	1.69%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near NORTH SHORE MEDICAL CENTER -

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NORTH SHORE MEDICAL CENTER - ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Cardigan Nursing and Rehabilitation Center	5:
Aberjona Rehabilitation and Nursing Center	5:
Elizabeth Seton	5:
Katzman Family Center For Living	5:
Alliance Health at Braintree	5:
New England Homes For The Deaf, Inc	5:
Thomas Upham House	5:
Bear Mountain at Andover	5:
The Meadows	5:
Rivercrest Long Term Care	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Lafayette Rehabilitation and Skilled Nursing	5:
The Boston Home, Inc	5:
Brookhaven at Lexington	5:
Cambridge Rehabilitation and Nursing Center	5:
Masconomet Healthcare Center	5:
D'youville Care For Advanced Therapy	5:
Care One at Concord	5:
Linden Ponds	5:
Care One at Wilmington	5:
Whittier Bradford Transitional Care Unit	5:
Lasell House	5:
New England Pediatric Care	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Ledgewood Rehabilitation and Nursing Center	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Riverbend of South Natick	5:
The Skilled Nursing Facility at North Hill	5:
Greenwood Nursing and Rehabilitation Center	5:
Lakeview House Skld Nrsg and Residential Care Fac	5:
Sherrill House	5:
Continuing Care at Brooksby Village	5:
Leonard Florence Center For Living	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Dwyer Home	5:
Campion Health and Wellness, Inc	4:
Belmont Manor Nursing Home, In	4:
Port Healthcare Center	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
Warde Health Center	4:
Dexter House Healthcare	4:
John Scott House Nursing and Rehabilitation Center	4:
Jesmond Nursing Home	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Care One at Essex Park	4:
Care One at Lexington	4:
Life Care Center of The North Shore	4:
The Commons Skilled Nursing and Rehabilitation	4:
Southwood at Norwell Nursing Ctr	4:
Winchester Rehabilitation and Nursing Center	4:
Armenian Nursing and Rehabilitation Center	4:
Phillips Manor Nursing Home	4:
Cedar View Rehabilitation and Healthcare Center	4:
Walpole Healthcare	4:
Benjamin Healthcare Center	4:
Devereux Skilled Nursing and Rehabilitation Center	4:
The Elmhurst Healthcare	4:
Berkeley Retirement Home,the	4:
Care One at Weymouth	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Jeffrey and Susan Brudnick Center For Living	4:
Queen Anne Nursing Home, Inc	4:
Vantage at Chelmsford LLC	4:
German Center For Extended Care	4:
Sancta Maria Nursing Facility	3:
The Massachusetts Veterans Home at Chelsea	3:
Mary Ann Morse Nursing and Rehabilitation	3:
The Brentwood Rehabilitation and Healthcare Ctr	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Life Care Center of Merrimack Valley	3:
Alliance Health at Marina Bay	3:
Pope Nursing Home	3:
Life Care Center of Stoneham	3:
Regalcare at Quincy	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
Stone Rehabilitation and Senior Living	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Hancock Park Rehabiliation and Nursing Center	3:
Woburn Rehabilitation and Nursing Center	3:
Salemhaven	3:
M I Nursing and Restorative Center	3:
Care One at Lowell	3:
Harbor House Nursing and Rehabilitation Center	3:
Seacoast Nursing and Rehabilitation Center	3:
North End Rehabilitation and Healthcare Center	3:
Victoria Haven Nursing Facility	3:
Hathorne Hill Rehabilitation and Healthcare Center	2:
Hunt Nursing and Rehab Center	2:
Briarwood Rehabilitation and Healthcare Center	2:
Royal Meadow View Center	2:
Life Care Center of The South Shore	2:
Eliot Center For Health and Rehabilitation	2:
Bear Mountain at Reading	2:
The Rehabilitation and Nursing Center at Everett	2:
Care One at Peabody	2:
St Joseph Rehab and Nursing Care Center	2:
Royal Braintree Nursing and Rehabilitation Center	2:
Beaumont Rehab and Skilled Nursing Ctr - Natick	2:

Medical Groups Affiliated with NORTH SHORE MEDICAL CENTER -

There are 1,715 doctors and 210 medical groups that are affiliated with NORTH SHORE MEDICAL CENTER -.

Affiliated Doctor Groups

The list of medical professionals associated with NORTH SHORE MEDICAL CENTER - is very long, so we have added another pages. See a list of medical professionals associated with NORTH SHORE MEDICAL CENTER -.