TUFTS MEDICAL CENTER Ratings and Reviews

About TUFTS MEDICAL CENTER

TUFTS MEDICAL CENTER is a Acute Care Hospitals. It is in BOSTON, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220116. It does provide emergency services. There are 888 medical professionals and 159 doctor groups affiliated with the hospital. On average at TUFTS MEDICAL CENTER, emergency patients were charged $28,079. This is higher than the state average of $24,534. It is also higher than the national average of $25,828.

Quick Links to TUFTS MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for TUFTS MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	78 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	10 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	12 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	26 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	11 %
Patients who reported that YES, they did discuss whether they would need help after discharge	89 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	59 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	43 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	30 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	65 %
Patients who reported that their room and bathroom were "Always" clean	65 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	49 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	75 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	19 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of TUFTS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the TUFTS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for TUFTS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at TUFTS MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$18
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$222
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$22
Carrier (1 to 3 days Prior to Index Hospital Admission)	$674
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,326
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$28
Carrier (During Index Hospital Admission)	$1,586
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$947
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$112
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,869
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,134
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,435
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$254
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,375
Total (Complete Episode)	$28,079

Infection Rates at TUFTS MEDICAL CENTER

These measures show how often patients at TUFTS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.54 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.33 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	19,945.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	21.84 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	19.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.87 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.76 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	14,508.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	22.71 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	26.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.15 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.53 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.73 / Same
SSI - Colon Surgery: Number of Procedures	156.00 / Same
SSI - Colon Surgery: Predicted Cases	4.58 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	1.31 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	91.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.86 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	3.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.20 / Same
MRSA Bacteremia: Upper Confidence Limit	1.21 / Same
MRSA Bacteremia: Patient Days	107,323.00 / Same
MRSA Bacteremia: Predicted Cases	9.13 / Same
MRSA Bacteremia: Observed Cases	5.00 / Same
MRSA Bacteremia	0.55 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.58 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.01 / Same
Clostridium Difficile (C.Diff): Patient Days	94,870.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	63.68 / Same
Clostridium Difficile (C.Diff): Observed Cases	49.00 / Same
Clostridium Difficile (C.Diff)	0.77 / Same

How TUFTS MEDICAL CENTER Compares to Other Similar Facilities

This is how TUFTS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BOSTON, MA

Worst Hospitals in BOSTON, MA

Percentages of Complications and Deaths at TUFTS MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4.1%	SAME
Death rate for heart attack patients	11.5%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	7.6%	SAME
Death rate for heart failure patients	10.8%	SAME
Death rate for pneumonia patients	13.5%	Better
Death rate for stroke patients	12.5%	SAME
Pressure ulcer rate	0.69%	SAME
Death rate among surgical inpatients with serious treatable complications	180.58%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.26%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.31%	SAME
Postoperative respiratory failure rate	12.03%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.72%	SAME
Postoperative sepsis rate	5.34%	SAME
Postoperative wound dehiscence rate	2.8%	SAME
Abdominopelvic accidental puncture or laceration rate	1.05%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near TUFTS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near TUFTS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Thomas Upham House	5:
Webster Park Rehabilitation and Healthcare Center	5:
Alliance Health at Braintree	5:
Katzman Family Center For Living	5:
Care One at Concord	5:
Greenwood Nursing and Rehabilitation Center	5:
Sherrill House	5:
Lasell House	5:
Spaulding Nursing and Therapy Center - Brighton	5:
The Meadows	5:
New England Pediatric Care	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Bear Mountain at Andover	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Masconomet Healthcare Center	5:
Lafayette Rehabilitation and Skilled Nursing	5:
Linden Ponds	5:
Copley at Stoughton Nursing Care Center	5:
Bethany Skilled Nursing Facility	5:
New England Homes For The Deaf, Inc	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Aberjona Rehabilitation and Nursing Center	5:
The Skilled Nursing Facility at North Hill	5:
Brookhaven at Lexington	5:
Life Care Center of West Bridgewater	5:
Care One at Wilmington	5:
The Boston Home, Inc	5:
Ledgewood Rehabilitation and Nursing Center	5:
Leonard Florence Center For Living	5:
Cambridge Rehabilitation and Nursing Center	5:
Continuing Care at Brooksby Village	5:
Elizabeth Seton	5:
Dwyer Home	5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr	5:
Riverbend of South Natick	5:
Cardigan Nursing and Rehabilitation Center	5:
D'youville Care For Advanced Therapy	5:
Rivercrest Long Term Care	5:
Care One at Lexington	4:
Vantage at Chelmsford LLC	4:
The Commons Skilled Nursing and Rehabilitation	4:
Southwood at Norwell Nursing Ctr	4:
Walpole Healthcare	4:
Alliance Health at West Acres	4:
Casa De Ramana Rehabilitation Center	4:
Queen Anne Nursing Home, Inc	4:
Care One at Essex Park	4:
Jesmond Nursing Home	4:
Belmont Manor Nursing Home, In	4:
Dexter House Healthcare	4:
Armenian Nursing and Rehabilitation Center	4:
Life Care Center of Nashoba Valley	4:
Benjamin Healthcare Center	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Care One at Weymouth	4:
Devereux Skilled Nursing and Rehabilitation Center	4:
The Elmhurst Healthcare	4:
Jeffrey and Susan Brudnick Center For Living	4:
Alliance Health at Maples	4:
John Scott House Nursing and Rehabilitation Center	4:
Life Care Center of Acton	4:
Phillips Manor Nursing Home	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Vantage at Milford LLC	4:
Baypointe Rehab Center	4:
Life Care Center of The North Shore	4:
Winchester Rehabilitation and Nursing Center	4:
Campion Health and Wellness, Inc	4:
St Antoine Residence	4:
German Center For Extended Care	4:
Life Care Center of Merrimack Valley	3:
Pope Nursing Home	3:
Seacoast Nursing and Rehabilitation Center	3:
Mary Ann Morse Nursing and Rehabilitation	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Carlyle House	3:
Alliance Health at Marina Bay	3:
Stone Rehabilitation and Senior Living	3:
The Massachusetts Veterans Home at Chelsea	3:
Victoria Haven Nursing Facility	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Sancta Maria Nursing Facility	3:
Life Care Center of Stoneham	3:
Alliance Health at Marie Esther	3:
Sudbury Pines Extended Care	3:
North End Rehabilitation and Healthcare Center	3:
The Reservoir Center For Health and Rehabilitation	3:
The Brentwood Rehabilitation and Healthcare Ctr	3:
Woburn Rehabilitation and Nursing Center	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
St Joseph Manor Health Care Inc	3:
Regalcare at Quincy	3:
Care One at Lowell	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Wingate at Silver Lake	3:
Hancock Park Rehabiliation and Nursing Center	3:
Harbor House Nursing and Rehabilitation Center	3:

Medical Groups Affiliated with TUFTS MEDICAL CENTER

There are 888 doctors and 159 medical groups that are affiliated with TUFTS MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with TUFTS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with TUFTS MEDICAL CENTER.