CONTACT INFORMATION REVIEWS & MORE DATA

BRIGHAM AND WOMEN'S HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  75 FRANCIS STREET, BOSTON, MA 02115
  • Phone:  (617) 732-5500
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   84%

  About BRIGHAM AND WOMEN'S HOSPITAL

BRIGHAM AND WOMEN'S HOSPITAL is a Acute Care Hospitals. It is in BOSTON, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220110. It does provide emergency services. There are 3,811 medical professionals and 252 doctor groups affiliated with the hospital. On average at BRIGHAM AND WOMEN'S HOSPITAL, emergency patients were charged $31,662. This is higher than the state average of $24,534. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BRIGHAM AND WOMEN'S HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 86 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 2 %
Patients who reported that their nurses "Usually" communicated well 12 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 92 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 7 %
Patients who reported that their nurses "Always" listened carefully to them 83 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 3 %
Patients who reported that their nurses "Usually" listened carefully to them 14 %
Patients who reported that their nurses "Always" explained things in a way they could understand 83 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 3 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 14 %
Patients who reported that their doctors "Always" communicated well 83 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 13 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 89 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 13 %
Patients who reported that their doctors "Always" explained things in a way they could understand 78 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 16 %
Patients who reported that they "Always" received help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 8 %
Patients who reported that they "Usually" received help as soon as they wanted 27 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 29 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 64 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 17 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 19 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 52 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 27 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 10 %
Patients who reported that YES, they were given information about what to do during their recovery at home 90 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 92 %
Patients who "Agree" they understood their care when they left the hospital 37 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 4 %
Patients who "Strongly Agree" they understood their care when they left the hospital 59 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Agree" that they understood their responsiblities in managing their health 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 3 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 59 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 32 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 65 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 23 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 14 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 79 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 3 %
Patients who reported YES, they would definitely recommend the hospital 84 %
Patients who reported YES, they would probably recommend the hospital 13 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of BRIGHAM AND WOMEN'S HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BRIGHAM AND WOMEN'S HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BRIGHAM AND WOMEN'S HOSPITAL: Not Available

Detailed table for spending and period for patients at BRIGHAM AND WOMEN'S HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $27
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $54
Outpatient (1 to 3 days Prior to Index Hospital Admission) $410
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $23
Carrier (1 to 3 days Prior to Index Hospital Admission) $669
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $17,541
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $57
Carrier (During Index Hospital Admission) $2,054
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,168
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $121
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,181
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,689
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,169
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $246
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,246
Total (Complete Episode) $31,662

Infection Rates at BRIGHAM AND WOMEN'S HOSPITAL

These measures show how often patients at BRIGHAM AND WOMEN'S HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.05 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 49,136.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 52.27 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 41.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.62 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 34,786.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 54.86 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 46.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.84 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.82 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.78 / Same
SSI - Colon Surgery: Number of Procedures 730.00 / Same
SSI - Colon Surgery: Predicted Cases 21.16 / Same
SSI - Colon Surgery: Observed Cases 26.00 / Same
SSI - Colon Surgery 1.23 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.53 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 3.22 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 376.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 3.45 / Same
SSI - Abdominal Hysterectomy: Observed Cases 5.00 / Same
SSI - Abdominal Hysterectomy 1.45 / Same
MRSA Bacteremia: Lower Confidence Limit 0.37 / Better
MRSA Bacteremia: Upper Confidence Limit 0.91 / Better
MRSA Bacteremia: Patient Days 311,719.00 / Better
MRSA Bacteremia: Predicted Cases 32.09 / Better
MRSA Bacteremia: Observed Cases 19.00 / Better
MRSA Bacteremia 0.59 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.52 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.74 / Better
Clostridium Difficile (C.Diff): Patient Days 277,103.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 204.48 / Better
Clostridium Difficile (C.Diff): Observed Cases 128.00 / Better
Clostridium Difficile (C.Diff) 0.63 / Better

How BRIGHAM AND WOMEN'S HOSPITAL Compares to Other Similar Facilities

This is how BRIGHAM AND WOMEN'S HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BOSTON, MA

Worst Hospitals in BOSTON, MA

Percentages of Complications and Deaths at BRIGHAM AND WOMEN'S HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.5% SAME
Death rate for heart attack patients 9.6% Better
Death rate for CABG surgery patients 1.5% SAME
Death rate for COPD patients 6.7% SAME
Death rate for heart failure patients 8.1% Better
Death rate for pneumonia patients 12.2% Better
Death rate for stroke patients 13.6% SAME
Pressure ulcer rate 0.56% SAME
Death rate among surgical inpatients with serious treatable complications 182.64% SAME
Iatrogenic pneumothorax rate 0.22% SAME
In-hospital fall with hip fracture rate 0.06% SAME
Postoperative hemorrhage or hematoma rate 2.93% SAME
Postoperative acute kidney injury requiring dialysis rate 1.67% SAME
Postoperative respiratory failure rate 6.3% Better
Perioperative pulmonary embolism or deep vein thrombosis rate 4.03% SAME
Postoperative sepsis rate 4.7% SAME
Postoperative wound dehiscence rate 1.6% SAME
Abdominopelvic accidental puncture or laceration rate 0.7% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.9% SAME

Skilled Nursing Facilities Near BRIGHAM AND WOMEN'S HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BRIGHAM AND WOMEN'S HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Cardigan Nursing and Rehabilitation Center 5:
Thomas Upham House 5:
Riverbend of South Natick 5:
Continuing Care at Brooksby Village 5:
Cambridge Rehabilitation and Nursing Center 5:
Aberjona Rehabilitation and Nursing Center 5:
Linden Ponds 5:
The Skilled Nursing Facility at North Hill 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
Sherrill House 5:
Whittier Westborough Transitional Care Unit 5:
Bear Mountain at Andover 5:
Life Care Center of West Bridgewater 5:
New England Pediatric Care 5:
Lasell House 5:
Elizabeth Seton 5:
Care One at Concord 5:
Bethany Skilled Nursing Facility 5:
Webster Park Rehabilitation and Healthcare Center 5:
Alliance Health at Braintree 5:
Lafayette Rehabilitation and Skilled Nursing 5:
Seven Hills Pediatric Center 5:
The Boston Home, Inc 5:
D'youville Care For Advanced Therapy 5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr 5:
Ledgewood Rehabilitation and Nursing Center 5:
Newbridge On The Charles Skilled Nursing Facility 5:
Care One at Wilmington 5:
New England Homes For The Deaf, Inc 5:
Rivercrest Long Term Care 5:
Recuperative Services Unit-Hebrew Rehab Center 5:
Brookhaven at Lexington 5:
Neville Center at Fresh Pond For Nursing and Rehab 5:
Greenwood Nursing and Rehabilitation Center 5:
Laurel Ridge Rehab and Skilled Care Center 5:
Spaulding Nursing and Therapy Center - Brighton 5:
Leonard Florence Center For Living 5:
Katzman Family Center For Living 5:
Copley at Stoughton Nursing Care Center 5:
Masconomet Healthcare Center 5:
Dwyer Home 5:
German Center For Extended Care 4:
Care One at Essex Park 4:
St Antoine Residence 4:
John Scott House Nursing and Rehabilitation Center 4:
Dexter House Healthcare 4:
Southwood at Norwell Nursing Ctr 4:
Walpole Healthcare 4:
Casa De Ramana Rehabilitation Center 4:
Queen Anne Nursing Home, Inc 4:
Jesmond Nursing Home 4:
Baypointe Rehab Center 4:
Vantage at Chelmsford LLC 4:
Armenian Nursing and Rehabilitation Center 4:
Life Care Center of Nashoba Valley 4:
Benjamin Healthcare Center 4:
Devereux Skilled Nursing and Rehabilitation Center 4:
Care One at Weymouth 4:
Care One at Lexington 4:
Jeffrey and Susan Brudnick Center For Living 4:
Belmont Manor Nursing Home, In 4:
Campion Health and Wellness, Inc 4:
The Elmhurst Healthcare 4:
Phillips Manor Nursing Home 4:
Abbott Skilled Nursing and Rehabilitation Center 4:
Alliance Health at West Acres 4:
Life Care Center of Acton 4:
Pilgrim Rehabilitation and Skilled Nursing Center 4:
Winchester Rehabilitation and Nursing Center 4:
Life Care Center of The North Shore 4:
Alliance Health at Maples 4:
South Cove Manor Nursing and Rehabilitation Center 4:
Vantage at Milford LLC 4:
The Commons Skilled Nursing and Rehabilitation 4:
Life Care Center of Merrimack Valley 3:
Mary Ann Morse Nursing and Rehabilitation 3:
The Bostonian Nursing Care and Rehabilitation Ctr 3:
Carlyle House 3:
Alliance Health at Marina Bay 3:
Sancta Maria Nursing Facility 3:
Stone Rehabilitation and Senior Living 3:
Victoria Haven Nursing Facility 3:
Royal Wayland Rehabilitation and Nursing Center 3:
The Massachusetts Veterans Home at Chelsea 3:
Alliance Health at Marie Esther 3:
North End Rehabilitation and Healthcare Center 3:
The Brentwood Rehabilitation and Healthcare Ctr 3:
Woburn Rehabilitation and Nursing Center 3:
Chestnut Woods Rehabilitation and Healthcare Ctr 3:
Madonna Manor Nursing Home 3:
Pope Nursing Home 3:
Regalcare at Quincy 3:
Sudbury Pines Extended Care 3:
Waterview Lodge LLC, Rehabilitation and Healthcare 3:
St Joseph Manor Health Care Inc 3:
Hancock Park Rehabiliation and Nursing Center 3:
Life Care Center of Stoneham 3:
Harbor House Nursing and Rehabilitation Center 3:
Seacoast Nursing and Rehabilitation Center 3:
The Reservoir Center For Health and Rehabilitation 3:

Medical Groups Affiliated with BRIGHAM AND WOMEN'S HOSPITAL

There are 3,811 doctors and 252 medical groups that are affiliated with BRIGHAM AND WOMEN'S HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with BRIGHAM AND WOMEN'S HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with BRIGHAM AND WOMEN'S HOSPITAL.

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