BOSTON MEDICAL CENTER Ratings and Reviews

About BOSTON MEDICAL CENTER

BOSTON MEDICAL CENTER is a Acute Care Hospitals. It is in BOSTON, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220031. It does provide emergency services. There are 1,247 medical professionals and 131 doctor groups affiliated with the hospital. On average at BOSTON MEDICAL CENTER, emergency patients were charged $26,136. This is higher than the state average of $24,534. It is also higher than the national average of $25,828.

Quick Links to BOSTON MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for BOSTON MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	85 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	79 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	26 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	26 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	50 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	27 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	50 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	44 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	57 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	50 %
Patients who reported that their room and bathroom were "Always" clean	68 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	69 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	72 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of BOSTON MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the BOSTON MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for BOSTON MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at BOSTON MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$38
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$227
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$14
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$868
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,686
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$9
Carrier (During Index Hospital Admission)	$1,677
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$748
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$127
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,721
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,202
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,467
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$65
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,261
Total (Complete Episode)	$26,136

Infection Rates at BOSTON MEDICAL CENTER

These measures show how often patients at BOSTON MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.34 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.01 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	20,391.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	21.49 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	13.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,191.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	14.68 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	9.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.61 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.12 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.26 / Same
SSI - Colon Surgery: Number of Procedures	219.00 / Same
SSI - Colon Surgery: Predicted Cases	6.50 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.46 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.78 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	320.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	2.77 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.36 / Same
MRSA Bacteremia: Lower Confidence Limit	0.67 / Same
MRSA Bacteremia: Upper Confidence Limit	1.74 / Same
MRSA Bacteremia: Patient Days	166,455.00 / Same
MRSA Bacteremia: Predicted Cases	15.34 / Same
MRSA Bacteremia: Observed Cases	17.00 / Same
MRSA Bacteremia	1.11 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.43 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.79 / Better
Clostridium Difficile (C.Diff): Patient Days	153,115.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	71.67 / Better
Clostridium Difficile (C.Diff): Observed Cases	42.00 / Better
Clostridium Difficile (C.Diff)	0.59 / Better

How BOSTON MEDICAL CENTER Compares to Other Similar Facilities

This is how BOSTON MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BOSTON, MA

Worst Hospitals in BOSTON, MA

Percentages of Complications and Deaths at BOSTON MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.3%	SAME
Death rate for heart attack patients	11.7%	SAME
Death rate for CABG surgery patients	2.5%	SAME
Death rate for COPD patients	8.1%	SAME
Death rate for heart failure patients	7.9%	Better
Death rate for pneumonia patients	14.5%	SAME
Death rate for stroke patients	14.5%	SAME
Pressure ulcer rate	0.28%	SAME
Death rate among surgical inpatients with serious treatable complications	171.82%	SAME
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.47%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.27%	SAME
Postoperative respiratory failure rate	9.42%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.76%	SAME
Postoperative sepsis rate	4.85%	SAME
Postoperative wound dehiscence rate	2.9%	SAME
Abdominopelvic accidental puncture or laceration rate	0.9%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.91%	SAME

Skilled Nursing Facilities Near BOSTON MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near BOSTON MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Cardigan Nursing and Rehabilitation Center	5:
Thomas Upham House	5:
Riverbend of South Natick	5:
New England Pediatric Care	5:
Cambridge Rehabilitation and Nursing Center	5:
Continuing Care at Brooksby Village	5:
Care One at Wilmington	5:
Rivercrest Long Term Care	5:
Lasell House	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Alliance Health at Braintree	5:
Bear Mountain at Andover	5:
Life Care Center of West Bridgewater	5:
Aberjona Rehabilitation and Nursing Center	5:
Whittier Westborough Transitional Care Unit	5:
Elizabeth Seton	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Ledgewood Rehabilitation and Nursing Center	5:
The Skilled Nursing Facility at North Hill	5:
Lafayette Rehabilitation and Skilled Nursing	5:
The Boston Home, Inc	5:
Copley at Stoughton Nursing Care Center	5:
Brookhaven at Lexington	5:
D'youville Care For Advanced Therapy	5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr	5:
Webster Park Rehabilitation and Healthcare Center	5:
Newbridge On The Charles Skilled Nursing Facility	5:
New England Homes For The Deaf, Inc	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Greenwood Nursing and Rehabilitation Center	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Sherrill House	5:
Leonard Florence Center For Living	5:
Bethany Skilled Nursing Facility	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Katzman Family Center For Living	5:
Linden Ponds	5:
Seven Hills Pediatric Center	5:
Care One at Concord	5:
Masconomet Healthcare Center	5:
Dwyer Home	5:
German Center For Extended Care	4:
Care One at Essex Park	4:
Dexter House Healthcare	4:
St Antoine Residence	4:
John Scott House Nursing and Rehabilitation Center	4:
Jesmond Nursing Home	4:
Southwood at Norwell Nursing Ctr	4:
Walpole Healthcare	4:
Casa De Ramana Rehabilitation Center	4:
Queen Anne Nursing Home, Inc	4:
Care One at Lexington	4:
Baypointe Rehab Center	4:
Armenian Nursing and Rehabilitation Center	4:
Vantage at Chelmsford LLC	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Benjamin Healthcare Center	4:
Devereux Skilled Nursing and Rehabilitation Center	4:
Care One at Weymouth	4:
Campion Health and Wellness, Inc	4:
Life Care Center of Nashoba Valley	4:
The Elmhurst Healthcare	4:
Belmont Manor Nursing Home, In	4:
Jeffrey and Susan Brudnick Center For Living	4:
Life Care Center of The North Shore	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
Alliance Health at West Acres	4:
Life Care Center of Acton	4:
Winchester Rehabilitation and Nursing Center	4:
Alliance Health at Maples	4:
Phillips Manor Nursing Home	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Vantage at Milford LLC	4:
The Commons Skilled Nursing and Rehabilitation	4:
Life Care Center of Merrimack Valley	3:
Mary Ann Morse Nursing and Rehabilitation	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Carlyle House	3:
Alliance Health at Marina Bay	3:
The Massachusetts Veterans Home at Chelsea	3:
Sancta Maria Nursing Facility	3:
Stone Rehabilitation and Senior Living	3:
Victoria Haven Nursing Facility	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Alliance Health at Marie Esther	3:
North End Rehabilitation and Healthcare Center	3:
The Reservoir Center For Health and Rehabilitation	3:
The Brentwood Rehabilitation and Healthcare Ctr	3:
Woburn Rehabilitation and Nursing Center	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
Madonna Manor Nursing Home	3:
Pope Nursing Home	3:
Regalcare at Quincy	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
St Joseph Manor Health Care Inc	3:
Hancock Park Rehabiliation and Nursing Center	3:
Life Care Center of Stoneham	3:
Harbor House Nursing and Rehabilitation Center	3:
Seacoast Nursing and Rehabilitation Center	3:
Sudbury Pines Extended Care	3:

Medical Groups Affiliated with BOSTON MEDICAL CENTER

There are 1,247 doctors and 131 medical groups that are affiliated with BOSTON MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with BOSTON MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with BOSTON MEDICAL CENTER.