VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN Ratings and Reviews

  About VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	87 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	2 %
Patients who reported that their nurses "Usually" communicated well	11 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	93 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Always" listened carefully to them	86 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	3 %
Patients who reported that their nurses "Usually" listened carefully to them	11 %
Patients who reported that their nurses "Always" explained things in a way they could understand	81 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	2 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	17 %
Patients who reported that their doctors "Always" communicated well	87 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	2 %
Patients who reported that their doctors "Usually" communicated well	11 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	92 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	1 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	7 %
Patients who reported that their doctors "Always" listened carefully to them	86 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	2 %
Patients who reported that their doctors "Usually" listened carefully to them	12 %
Patients who reported that their doctors "Always" explained things in a way they could understand	82 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	14 %
Patients who reported that they "Always" received help as soon as they wanted	75 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	7 %
Patients who reported that they "Usually" received help as soon as they wanted	18 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	75 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	4 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	21 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	75 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	9 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	16 %
Patients who reported that staff "Always" explained about medicines before giving it to them	69 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	13 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	82 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	5 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	13 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	56 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	20 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	8 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	92 %
Patients who "Agree" they understood their care when they left the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	63 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	58 %
Patients who "Agree" that they understood their responsiblities in managing their health	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	63 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	27 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	70 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	51 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	17 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	4 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	81 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	80 %
Patients who reported YES, they would probably recommend the hospital	16 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN: Not Available

We do not have detailed cost analysis for VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN.

Infection Rates at VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN

These measures show how often patients at VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.35 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.63 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,471.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.67 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.09 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.44 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.25 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,895.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.54 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	6.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.08 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN Compares to Other Similar Facilities

This is how VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in JAMAICA PLAIN, MA

Worst Hospitals in JAMAICA PLAIN, MA

Percentages of Complications and Deaths at VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.5%	SAME
Death rate for heart attack patients	11.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	7.5%	SAME
Death rate for heart failure patients	5%	Better
Death rate for pneumonia patients	11.9%	Better
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.37%	SAME
Death rate among surgical inpatients with serious treatable complications	151.2%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	1.62%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.85%	SAME
Postoperative respiratory failure rate	4.2%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	2.21%	SAME
Postoperative sepsis rate	4.19%	SAME
Postoperative wound dehiscence rate	1.52%	SAME
Abdominopelvic accidental puncture or laceration rate	0.64%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.68%	Better

Skilled Nursing Facilities Near VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Cardigan Nursing and Rehabilitation Center	5:
Thomas Upham House	5:
Riverbend of South Natick	5:
Continuing Care at Brooksby Village	5:
Cambridge Rehabilitation and Nursing Center	5:
Aberjona Rehabilitation and Nursing Center	5:
Linden Ponds	5:
The Skilled Nursing Facility at North Hill	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Sherrill House	5:
Whittier Westborough Transitional Care Unit	5:
Bear Mountain at Andover	5:
Life Care Center of West Bridgewater	5:
New England Pediatric Care	5:
Lasell House	5:
Elizabeth Seton	5:
Care One at Concord	5:
Bethany Skilled Nursing Facility	5:
Webster Park Rehabilitation and Healthcare Center	5:
Alliance Health at Braintree	5:
Lafayette Rehabilitation and Skilled Nursing	5:
Seven Hills Pediatric Center	5:
The Boston Home, Inc	5:
D'youville Care For Advanced Therapy	5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr	5:
Ledgewood Rehabilitation and Nursing Center	5:
Newbridge On The Charles Skilled Nursing Facility	5:
Care One at Wilmington	5:
New England Homes For The Deaf, Inc	5:
Rivercrest Long Term Care	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Brookhaven at Lexington	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Greenwood Nursing and Rehabilitation Center	5:
Laurel Ridge Rehab and Skilled Care Center	5:
Spaulding Nursing and Therapy Center - Brighton	5:
Leonard Florence Center For Living	5:
Katzman Family Center For Living	5:
Copley at Stoughton Nursing Care Center	5:
Masconomet Healthcare Center	5:
Dwyer Home	5:
German Center For Extended Care	4:
Care One at Essex Park	4:
St Antoine Residence	4:
John Scott House Nursing and Rehabilitation Center	4:
Dexter House Healthcare	4:
Southwood at Norwell Nursing Ctr	4:
Walpole Healthcare	4:
Casa De Ramana Rehabilitation Center	4:
Queen Anne Nursing Home, Inc	4:
Jesmond Nursing Home	4:
Baypointe Rehab Center	4:
Vantage at Chelmsford LLC	4:
Armenian Nursing and Rehabilitation Center	4:
Life Care Center of Nashoba Valley	4:
Benjamin Healthcare Center	4:
Devereux Skilled Nursing and Rehabilitation Center	4:
Care One at Weymouth	4:
Care One at Lexington	4:
Jeffrey and Susan Brudnick Center For Living	4:
Belmont Manor Nursing Home, In	4:
Campion Health and Wellness, Inc	4:
The Elmhurst Healthcare	4:
Phillips Manor Nursing Home	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
Alliance Health at West Acres	4:
Life Care Center of Acton	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Winchester Rehabilitation and Nursing Center	4:
Life Care Center of The North Shore	4:
Alliance Health at Maples	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Vantage at Milford LLC	4:
The Commons Skilled Nursing and Rehabilitation	4:
Life Care Center of Merrimack Valley	3:
Mary Ann Morse Nursing and Rehabilitation	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Carlyle House	3:
Alliance Health at Marina Bay	3:
Sancta Maria Nursing Facility	3:
Stone Rehabilitation and Senior Living	3:
Victoria Haven Nursing Facility	3:
Royal Wayland Rehabilitation and Nursing Center	3:
The Massachusetts Veterans Home at Chelsea	3:
Alliance Health at Marie Esther	3:
North End Rehabilitation and Healthcare Center	3:
The Brentwood Rehabilitation and Healthcare Ctr	3:
Woburn Rehabilitation and Nursing Center	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
Madonna Manor Nursing Home	3:
Pope Nursing Home	3:
Regalcare at Quincy	3:
Sudbury Pines Extended Care	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
St Joseph Manor Health Care Inc	3:
Hancock Park Rehabiliation and Nursing Center	3:
Life Care Center of Stoneham	3:
Harbor House Nursing and Rehabilitation Center	3:
Seacoast Nursing and Rehabilitation Center	3:
The Reservoir Center For Health and Rehabilitation	3:

Medical Groups Affiliated with VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN

There are 0 doctors and 0 medical groups that are affiliated with VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN.