MOUNT AUBURN HOSPITAL Ratings and Reviews

About MOUNT AUBURN HOSPITAL

MOUNT AUBURN HOSPITAL is a Acute Care Hospitals. It is in CAMBRIDGE, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220002. It does provide emergency services. There are 498 medical professionals and 101 doctor groups affiliated with the hospital. On average at MOUNT AUBURN HOSPITAL, emergency patients were charged $22,006. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to MOUNT AUBURN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MOUNT AUBURN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	18 %
Patients who reported that their nurses "Always" explained things in a way they could understand	77 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	18 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	87 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	11 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	76 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	64 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	25 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	20 %
Patients who reported that staff "Always" explained about medicines before giving it to them	61 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	19 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	76 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	53 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	10 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MOUNT AUBURN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MOUNT AUBURN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MOUNT AUBURN HOSPITAL: Not Available

Detailed table for spending and period for patients at MOUNT AUBURN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$25
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$20
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$69
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$44
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$4
Carrier (1 to 3 days Prior to Index Hospital Admission)	$732
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,902
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$7
Carrier (During Index Hospital Admission)	$1,137
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$958
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$178
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,747
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$643
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,293
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$44
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,205
Total (Complete Episode)	$22,006

Infection Rates at MOUNT AUBURN HOSPITAL

These measures show how often patients at MOUNT AUBURN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.43 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	3.28 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,156.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.94 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	1.36 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,291.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.96 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.03 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.48 / Same
SSI - Colon Surgery: Number of Procedures	79.00 / Same
SSI - Colon Surgery: Predicted Cases	1.99 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.50 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	44.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.37 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.24 / Same
MRSA Bacteremia: Upper Confidence Limit	2.54 / Same
MRSA Bacteremia: Patient Days	59,080.00 / Same
MRSA Bacteremia: Predicted Cases	3.21 / Same
MRSA Bacteremia: Observed Cases	3.00 / Same
MRSA Bacteremia	0.93 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.11 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.55 / Better
Clostridium Difficile (C.Diff): Patient Days	52,568.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	22.72 / Better
Clostridium Difficile (C.Diff): Observed Cases	6.00 / Better
Clostridium Difficile (C.Diff)	0.26 / Better

How MOUNT AUBURN HOSPITAL Compares to Other Similar Facilities

This is how MOUNT AUBURN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CAMBRIDGE, MA

Worst Hospitals in CAMBRIDGE, MA

Percentages of Complications and Deaths at MOUNT AUBURN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.1%	SAME
Death rate for heart attack patients	11.2%	SAME
Death rate for CABG surgery patients	2.1%	SAME
Death rate for COPD patients	7.4%	SAME
Death rate for heart failure patients	10.2%	SAME
Death rate for pneumonia patients	13.4%	Better
Death rate for stroke patients	11.1%	SAME
Pressure ulcer rate	0.56%	SAME
Death rate among surgical inpatients with serious treatable complications	172.84%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.11%	SAME
Postoperative hemorrhage or hematoma rate	2.8%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.74%	SAME
Postoperative respiratory failure rate	10.4%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.68%	SAME
Postoperative sepsis rate	5.82%	SAME
Postoperative wound dehiscence rate	1.88%	SAME
Abdominopelvic accidental puncture or laceration rate	0.84%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.02%	SAME

Skilled Nursing Facilities Near MOUNT AUBURN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MOUNT AUBURN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Dwyer Home	5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr	5:
Masconomet Healthcare Center	5:
Linden Ponds	5:
Katzman Family Center For Living	5:
Bethany Skilled Nursing Facility	5:
Lafayette Rehabilitation and Skilled Nursing	5:
The Boston Home, Inc	5:
The Meadows	5:
Bear Mountain at Andover	5:
Thomas Upham House	5:
Greenwood Nursing and Rehabilitation Center	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Recuperative Services Unit-Hebrew Rehab Center	5:
Cambridge Rehabilitation and Nursing Center	5:
Ledgewood Rehabilitation and Nursing Center	5:
Whittier Westborough Transitional Care Unit	5:
Brookhaven at Lexington	5:
Riverbend of South Natick	5:
Leonard Florence Center For Living	5:
Lasell House	5:
Newbridge On The Charles Skilled Nursing Facility	5:
New England Pediatric Care	5:
Aberjona Rehabilitation and Nursing Center	5:
Rivercrest Long Term Care	5:
Seven Hills Pediatric Center	5:
Copley at Stoughton Nursing Care Center	5:
Spaulding Nursing and Therapy Center - Brighton	5:
The Skilled Nursing Facility at North Hill	5:
Care One at Wilmington	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Sherrill House	5:
Elizabeth Seton	5:
Webster Park Rehabilitation and Healthcare Center	5:
Continuing Care at Brooksby Village	5:
Laurel Ridge Rehab and Skilled Care Center	5:
D'youville Care For Advanced Therapy	5:
Alliance Health at Braintree	5:
New England Homes For The Deaf, Inc	5:
Care One at Concord	5:
Cardigan Nursing and Rehabilitation Center	5:
Vantage at Chelmsford LLC	4:
Casa De Ramana Rehabilitation Center	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Jesmond Nursing Home	4:
Devereux Skilled Nursing and Rehabilitation Center	4:
Care One at Essex Park	4:
The Commons Skilled Nursing and Rehabilitation	4:
Care One at Weymouth	4:
Care One at Lexington	4:
Armenian Nursing and Rehabilitation Center	4:
Alliance Health at Maples	4:
Life Care Center of Nashoba Valley	4:
Jeffrey and Susan Brudnick Center For Living	4:
Benjamin Healthcare Center	4:
Vantage at Milford LLC	4:
Alliance Health at West Acres	4:
John Scott House Nursing and Rehabilitation Center	4:
Dexter House Healthcare	4:
Life Care Center of The North Shore	4:
Winchester Rehabilitation and Nursing Center	4:
Baypointe Rehab Center	4:
Abbott Skilled Nursing and Rehabilitation Center	4:
Cedar View Rehabilitation and Healthcare Center	4:
Phillips Manor Nursing Home	4:
Berkeley Retirement Home,the	4:
The Elmhurst Healthcare	4:
Belmont Manor Nursing Home, In	4:
Life Care Center of Acton	4:
Campion Health and Wellness, Inc	4:
Southwood at Norwell Nursing Ctr	4:
German Center For Extended Care	4:
South Cove Manor Nursing and Rehabilitation Center	4:
Walpole Healthcare	4:
Queen Anne Nursing Home, Inc	4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro	4:
Mary Ann Morse Nursing and Rehabilitation	3:
The Bostonian Nursing Care and Rehabilitation Ctr	3:
Carlyle House	3:
Seacoast Nursing and Rehabilitation Center	3:
Victoria Haven Nursing Facility	3:
Life Care Center of Stoneham	3:
Alliance Health at Marina Bay	3:
Life Care Center of Merrimack Valley	3:
The Brentwood Rehabilitation and Healthcare Ctr	3:
Stone Rehabilitation and Senior Living	3:
Royal Wayland Rehabilitation and Nursing Center	3:
Pope Nursing Home	3:
Alliance Health at Marie Esther	3:
The Reservoir Center For Health and Rehabilitation	3:
Regalcare at Quincy	3:
Sudbury Pines Extended Care	3:
North End Rehabilitation and Healthcare Center	3:
Waterview Lodge LLC, Rehabilitation and Healthcare	3:
Sancta Maria Nursing Facility	3:
Hancock Park Rehabiliation and Nursing Center	3:
Care One at Lowell	3:
Woburn Rehabilitation and Nursing Center	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
Harbor House Nursing and Rehabilitation Center	3:

Medical Groups Affiliated with MOUNT AUBURN HOSPITAL

There are 498 doctors and 101 medical groups that are affiliated with MOUNT AUBURN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with MOUNT AUBURN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with MOUNT AUBURN HOSPITAL.