CONTACT INFORMATION REVIEWS & MORE DATA

MELROSEWAKEFIELD HEALTHCARE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  585 LEBANON STREET, MELROSE, MA 02176
  • Phone:  (781) 979-3000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   59%

  About MELROSEWAKEFIELD HEALTHCARE

MELROSEWAKEFIELD HEALTHCARE is a Acute Care Hospitals. It is in MELROSE, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220070. It does provide emergency services. There are 483 medical professionals and 131 doctor groups affiliated with the hospital. On average at MELROSEWAKEFIELD HEALTHCARE, emergency patients were charged $20,945. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MELROSEWAKEFIELD HEALTHCARE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 16 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 11 %
Patients who reported that their nurses "Always" listened carefully to them 73 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 19 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 18 %
Patients who reported that their doctors "Always" communicated well 76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 14 %
Patients who reported that their doctors "Always" listened carefully to them 76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 21 %
Patients who reported that they "Always" received help as soon as they wanted 62 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 15 %
Patients who reported that they "Usually" received help as soon as they wanted 23 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 23 %
Patients who reported that staff "Always" explained about medicines before giving it to them 52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 37 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 41 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 16 %
Patients who reported that YES, they did discuss whether they would need help after discharge 84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 84 %
Patients who "Agree" they understood their care when they left the hospital 45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 55 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 17 %
Patients who reported that their room and bathroom were "Usually" clean 25 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 43 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 42 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 63 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 10 %
Patients who reported YES, they would definitely recommend the hospital 59 %
Patients who reported YES, they would probably recommend the hospital 31 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of MELROSEWAKEFIELD HEALTHCARE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MELROSEWAKEFIELD HEALTHCARE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MELROSEWAKEFIELD HEALTHCARE: Not Available

Detailed table for spending and period for patients at MELROSEWAKEFIELD HEALTHCARE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $21
Outpatient (1 to 3 days Prior to Index Hospital Admission) $36
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $673
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $8,866
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $8
Carrier (During Index Hospital Admission) $1,050
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $907
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $166
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,410
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $579
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,849
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $58
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,276
Total (Complete Episode) $20,945

Infection Rates at MELROSEWAKEFIELD HEALTHCARE

These measures show how often patients at MELROSEWAKEFIELD HEALTHCARE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.93 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 2,851.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 2.56 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.18 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.90 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 4,359.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 4.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.70 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.15 / Same
SSI - Colon Surgery: Upper Confidence Limit 2.97 / Same
SSI - Colon Surgery: Number of Procedures 87.00 / Same
SSI - Colon Surgery: Predicted Cases 2.23 / Same
SSI - Colon Surgery: Observed Cases 2.00 / Same
SSI - Colon Surgery 0.90 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 63.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.50 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Better
MRSA Bacteremia: Upper Confidence Limit 0.85 / Better
MRSA Bacteremia: Patient Days 47,361.00 / Better
MRSA Bacteremia: Predicted Cases 3.51 / Better
MRSA Bacteremia: Observed Cases 0.00 / Better
MRSA Bacteremia 0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.33 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.08 / Same
Clostridium Difficile (C.Diff): Patient Days 43,317.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 17.63 / Same
Clostridium Difficile (C.Diff): Observed Cases 11.00 / Same
Clostridium Difficile (C.Diff) 0.62 / Same

How MELROSEWAKEFIELD HEALTHCARE Compares to Other Similar Facilities

This is how MELROSEWAKEFIELD HEALTHCARE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MELROSE, MA

Worst Hospitals in MELROSE, MA

Percentages of Complications and Deaths at MELROSEWAKEFIELD HEALTHCARE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.4% SAME
Death rate for heart attack patients 12.4% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.5% SAME
Death rate for heart failure patients 10.7% SAME
Death rate for pneumonia patients 15.8% SAME
Death rate for stroke patients 13.9% SAME
Pressure ulcer rate 0.2% SAME
Death rate among surgical inpatients with serious treatable complications 158.96% SAME
Iatrogenic pneumothorax rate 0.25% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.38% SAME
Postoperative acute kidney injury requiring dialysis rate 1.46% SAME
Postoperative respiratory failure rate 11.19% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 2.99% SAME
Postoperative sepsis rate 7.86% SAME
Postoperative wound dehiscence rate 1.85% SAME
Abdominopelvic accidental puncture or laceration rate 0.84% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.02% SAME

Skilled Nursing Facilities Near MELROSEWAKEFIELD HEALTHCARE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MELROSEWAKEFIELD HEALTHCARE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Linden Ponds 5:
Dwyer Home 5:
Lakeview House Skld Nrsg and Residential Care Fac 5:
Rivercrest Long Term Care 5:
Aberjona Rehabilitation and Nursing Center 5:
Leonard Florence Center For Living 5:
Greenwood Nursing and Rehabilitation Center 5:
Neville Center at Fresh Pond For Nursing and Rehab 5:
Ledgewood Rehabilitation and Nursing Center 5:
New England Homes For The Deaf, Inc 5:
Webster Park Rehabilitation and Healthcare Center 5:
Lasell House 5:
The Boston Home, Inc 5:
Masconomet Healthcare Center 5:
Sherrill House 5:
Cambridge Rehabilitation and Nursing Center 5:
The Meadows 5:
Spaulding Nursing and Therapy Center - Brighton 5:
Thomas Upham House 5:
Brookhaven at Lexington 5:
Continuing Care at Brooksby Village 5:
Alliance Health at Braintree 5:
Newbridge On The Charles Skilled Nursing Facility 5:
Recuperative Services Unit-Hebrew Rehab Center 5:
Whittier Bradford Transitional Care Unit 5:
Katzman Family Center For Living 5:
D'youville Care For Advanced Therapy 5:
Laurel Ridge Rehab and Skilled Care Center 5:
Bear Mountain at Andover 5:
Riverbend of South Natick 5:
Lafayette Rehabilitation and Skilled Nursing 5:
Care One at Wilmington 5:
Cardigan Nursing and Rehabilitation Center 5:
The Skilled Nursing Facility at North Hill 5:
New England Pediatric Care 5:
Elizabeth Seton 5:
Bethany Skilled Nursing Facility 5:
Copley at Stoughton Nursing Care Center 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
Care One at Concord 5:
Southwood at Norwell Nursing Ctr 4:
Cedar View Rehabilitation and Healthcare Center 4:
Benjamin Healthcare Center 4:
Walpole Healthcare 4:
Care One at Weymouth 4:
Berkeley Retirement Home,the 4:
Devereux Skilled Nursing and Rehabilitation Center 4:
Phillips Manor Nursing Home 4:
Queen Anne Nursing Home, Inc 4:
South Cove Manor Nursing and Rehabilitation Center 4:
Life Care Center of Acton 4:
Abbott Skilled Nursing and Rehabilitation Center 4:
Campion Health and Wellness, Inc 4:
Vantage at Milford LLC 4:
Belmont Manor Nursing Home, In 4:
Winchester Rehabilitation and Nursing Center 4:
German Center For Extended Care 4:
The Elmhurst Healthcare 4:
Life Care Center of The North Shore 4:
Vantage at Chelmsford LLC 4:
Dexter House Healthcare 4:
Care One at Essex Park 4:
Casa De Ramana Rehabilitation Center 4:
Jeffrey and Susan Brudnick Center For Living 4:
Life Care Center of Nashoba Valley 4:
Port Healthcare Center 4:
Pilgrim Rehabilitation and Skilled Nursing Center 4:
Care One at Lexington 4:
The Commons Skilled Nursing and Rehabilitation 4:
Jesmond Nursing Home 4:
Warde Health Center 4:
John Scott House Nursing and Rehabilitation Center 4:
Armenian Nursing and Rehabilitation Center 4:
Stone Rehabilitation and Senior Living 3:
Royal Wayland Rehabilitation and Nursing Center 3:
Pope Nursing Home 3:
M I Nursing and Restorative Center 3:
Regalcare at Quincy 3:
Waterview Lodge LLC, Rehabilitation and Healthcare 3:
Hancock Park Rehabiliation and Nursing Center 3:
Alliance Health at Marie Esther 3:
The Reservoir Center For Health and Rehabilitation 3:
Salemhaven 3:
Care One at Lowell 3:
Woburn Rehabilitation and Nursing Center 3:
Harbor House Nursing and Rehabilitation Center 3:
Sudbury Pines Extended Care 3:
North End Rehabilitation and Healthcare Center 3:
Sancta Maria Nursing Facility 3:
The Massachusetts Veterans Home at Chelsea 3:
Victoria Haven Nursing Facility 3:
Life Care Center of Stoneham 3:
Seacoast Nursing and Rehabilitation Center 3:
Life Care Center of Merrimack Valley 3:
The Brentwood Rehabilitation and Healthcare Ctr 3:
Carlyle House 3:
The Bostonian Nursing Care and Rehabilitation Ctr 3:
Alliance Health at Marina Bay 3:
Chestnut Woods Rehabilitation and Healthcare Ctr 3:
Mary Ann Morse Nursing and Rehabilitation 3:

Medical Groups Affiliated with MELROSEWAKEFIELD HEALTHCARE

There are 483 doctors and 131 medical groups that are affiliated with MELROSEWAKEFIELD HEALTHCARE.

Affiliated Doctor Groups


The list of medical professionals associated with MELROSEWAKEFIELD HEALTHCARE is very long, so we have added another pages. See a list of medical professionals associated with MELROSEWAKEFIELD HEALTHCARE.

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