CONTACT INFORMATION REVIEWS & MORE DATA

NEWTON-WELLESLEY HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  2014 WASHINGTON STREET, NEWTON, MA 02462
  • Phone:  (617) 243-6000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   76%

  About NEWTON-WELLESLEY HOSPITAL

NEWTON-WELLESLEY HOSPITAL is a Acute Care Hospitals. It is in NEWTON, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220101. It does provide emergency services. There are 1,619 medical professionals and 196 doctor groups affiliated with the hospital. On average at NEWTON-WELLESLEY HOSPITAL, emergency patients were charged $21,520. This is lower than the state average of $24,534. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for NEWTON-WELLESLEY HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 17 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 12 %
Patients who reported that their nurses "Always" listened carefully to them 76 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 75 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 20 %
Patients who reported that their doctors "Always" communicated well 82 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 14 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 10 %
Patients who reported that their doctors "Always" listened carefully to them 81 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their doctors "Usually" listened carefully to them 15 %
Patients who reported that their doctors "Always" explained things in a way they could understand 77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 17 %
Patients who reported that they "Always" received help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 13 %
Patients who reported that they "Usually" received help as soon as they wanted 29 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 26 %
Patients who reported that staff "Always" explained about medicines before giving it to them 62 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 7 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 11 %
Patients who reported that YES, they were given information about what to do during their recovery at home 89 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 89 %
Patients who "Agree" they understood their care when they left the hospital 42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 53 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 61 %
Patients who reported that their room and bathroom were "Always" clean 58 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 15 %
Patients who reported that their room and bathroom were "Usually" clean 27 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 23 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 70 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of NEWTON-WELLESLEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the NEWTON-WELLESLEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for NEWTON-WELLESLEY HOSPITAL: Not Available

Detailed table for spending and period for patients at NEWTON-WELLESLEY HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $31
Hospice (1 to 3 days Prior to Index Hospital Admission) $1
Inpatient (1 to 3 days Prior to Index Hospital Admission) $20
Outpatient (1 to 3 days Prior to Index Hospital Admission) $75
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $15
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $6
Carrier (1 to 3 days Prior to Index Hospital Admission) $752
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,138
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $18
Carrier (During Index Hospital Admission) $1,126
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $1,259
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $241
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,709
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $724
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,112
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $81
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,209
Total (Complete Episode) $21,520

Infection Rates at NEWTON-WELLESLEY HOSPITAL

These measures show how often patients at NEWTON-WELLESLEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.12 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.25 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 6,535.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 6.52 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.66 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.07 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 7,878.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 9.85 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 12.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.22 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.37 / Same
SSI - Colon Surgery: Upper Confidence Limit 1.91 / Same
SSI - Colon Surgery: Number of Procedures 270.00 / Same
SSI - Colon Surgery: Predicted Cases 6.52 / Same
SSI - Colon Surgery: Observed Cases 6.00 / Same
SSI - Colon Surgery 0.92 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 80.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.59 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Better
MRSA Bacteremia: Upper Confidence Limit 0.97 / Better
MRSA Bacteremia: Patient Days 81,204.00 / Better
MRSA Bacteremia: Predicted Cases 3.10 / Better
MRSA Bacteremia: Observed Cases 0.00 / Better
MRSA Bacteremia 0.00 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.37 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.84 / Better
Clostridium Difficile (C.Diff): Patient Days 68,396.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 40.39 / Better
Clostridium Difficile (C.Diff): Observed Cases 23.00 / Better
Clostridium Difficile (C.Diff) 0.57 / Better

How NEWTON-WELLESLEY HOSPITAL Compares to Other Similar Facilities

This is how NEWTON-WELLESLEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEWTON, MA

Worst Hospitals in NEWTON, MA

Percentages of Complications and Deaths at NEWTON-WELLESLEY HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 3.7% SAME
Death rate for heart attack patients 12.8% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 7.1% SAME
Death rate for heart failure patients 7.8% Better
Death rate for pneumonia patients 14.7% Better
Death rate for stroke patients 13.2% SAME
Pressure ulcer rate 0.27% SAME
Death rate among surgical inpatients with serious treatable complications 149.89% SAME
Iatrogenic pneumothorax rate 0.18% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.81% SAME
Postoperative acute kidney injury requiring dialysis rate 1.63% SAME
Postoperative respiratory failure rate 4.16% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 1.96% SAME
Postoperative sepsis rate 4.71% SAME
Postoperative wound dehiscence rate 1.74% SAME
Abdominopelvic accidental puncture or laceration rate 1.31% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.68% Better

Skilled Nursing Facilities Near NEWTON-WELLESLEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near NEWTON-WELLESLEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Neville Center at Fresh Pond For Nursing and Rehab 5:
Alliance Health at Braintree 5:
Lafayette Rehabilitation and Skilled Nursing 5:
New England Homes For The Deaf, Inc 5:
Webster Park Rehabilitation and Healthcare Center 5:
Spaulding Nursing and Therapy Center - Brighton 5:
Elizabeth Seton 5:
Sherrill House 5:
Rivercrest Long Term Care 5:
Care One at Concord 5:
Dwyer Home 5:
Ledgewood Rehabilitation and Nursing Center 5:
Bear Mountain at Andover 5:
Leonard Florence Center For Living 5:
Whittier Westborough Transitional Care Unit 5:
River Terrace Rehabilitation and Healthcare Ctr 5:
Carleton-Willard Village Retirement and Nursing Ctr 5:
Riverbend of South Natick 5:
Recuperative Services Unit-Hebrew Rehab Center 5:
Copley at Stoughton Nursing Care Center 5:
Lasell House 5:
D'youville Care For Advanced Therapy 5:
Katzman Family Center For Living 5:
Seven Hills Pediatric Center 5:
Continuing Care at Brooksby Village 5:
Linden Ponds 5:
Newbridge On The Charles Skilled Nursing Facility 5:
The Skilled Nursing Facility at North Hill 5:
Life Care Center of West Bridgewater 5:
Bethany Skilled Nursing Facility 5:
Aberjona Rehabilitation and Nursing Center 5:
Cambridge Rehabilitation and Nursing Center 5:
Greenwood Nursing and Rehabilitation Center 5:
Care One at Wilmington 5:
Thomas Upham House 5:
New England Pediatric Care 5:
The Boston Home, Inc 5:
Laurel Ridge Rehab and Skilled Care Center 5:
Masconomet Healthcare Center 5:
Brookhaven at Lexington 5:
Pilgrim Rehabilitation and Skilled Nursing Center 4:
German Center For Extended Care 4:
Life Care Center of Nashoba Valley 4:
Beaumont Rehab and Skilled Nursing Ctr - Westboro 4:
St Antoine Residence 4:
Jeffrey and Susan Brudnick Center For Living 4:
Alliance Health at West Acres 4:
Casa De Ramana Rehabilitation Center 4:
Shrewsbury Rehabilitation and Nursing at Southgate 4:
Baypointe Rehab Center 4:
Walpole Healthcare 4:
John Scott House Nursing and Rehabilitation Center 4:
Queen Anne Nursing Home, Inc 4:
Campion Health and Wellness, Inc 4:
Devereux Skilled Nursing and Rehabilitation Center 4:
Armenian Nursing and Rehabilitation Center 4:
Beaumont Rehab and Skilled Nursing Ctr - Northboro 4:
Life Care Center of The North Shore 4:
Coleman House 4:
Benjamin Healthcare Center 4:
Phillips Manor Nursing Home 4:
Belmont Manor Nursing Home, In 4:
Winchester Rehabilitation and Nursing Center 4:
The Elmhurst Healthcare 4:
Alliance Health at Maples 4:
The Commons Skilled Nursing and Rehabilitation 4:
Abbott Skilled Nursing and Rehabilitation Center 4:
Dexter House Healthcare 4:
Vantage at Chelmsford LLC 4:
South Cove Manor Nursing and Rehabilitation Center 4:
Jesmond Nursing Home 4:
Southwood at Norwell Nursing Ctr 4:
Care One at Weymouth 4:
Life Care Center of Acton 4:
Vantage at Milford LLC 4:
Care One at Essex Park 4:
Care One at Lexington 4:
Adviniacare at Northbridge 3:
Sancta Maria Nursing Facility 3:
The Massachusetts Veterans Home at Chelsea 3:
Mary Ann Morse Nursing and Rehabilitation 3:
The Bostonian Nursing Care and Rehabilitation Ctr 3:
Carlyle House 3:
Alliance Health at Marina Bay 3:
Alliance Health at Marie Esther 3:
The Reservoir Center For Health and Rehabilitation 3:
North End Rehabilitation and Healthcare Center 3:
Victoria Haven Nursing Facility 3:
Stone Rehabilitation and Senior Living 3:
Royal Wayland Rehabilitation and Nursing Center 3:
Lydia Taft House 3:
Blackstone Valley Health and Rehabilitation 3:
The Brentwood Rehabilitation and Healthcare Ctr 3:
Woburn Rehabilitation and Nursing Center 3:
Chestnut Woods Rehabilitation and Healthcare Ctr 3:
Pope Nursing Home 3:
Life Care Center of Stoneham 3:
Madonna Manor Nursing Home 3:
Regalcare at Quincy 3:
Waterview Lodge LLC, Rehabilitation and Healthcare 3:

Medical Groups Affiliated with NEWTON-WELLESLEY HOSPITAL

There are 1,619 doctors and 196 medical groups that are affiliated with NEWTON-WELLESLEY HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with NEWTON-WELLESLEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with NEWTON-WELLESLEY HOSPITAL.

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