SOUTHCOAST HOSPITALS GROUP Ratings and Reviews

About SOUTHCOAST HOSPITALS GROUP

SOUTHCOAST HOSPITALS GROUP is a Acute Care Hospitals. It is in NEW BEDFORD, MA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 220074. It does provide emergency services. There are 1,189 medical professionals and 205 doctor groups affiliated with the hospital. On average at SOUTHCOAST HOSPITALS GROUP, emergency patients were charged $24,606. This is higher than the state average of $24,534. It is also lower than the national average of $25,828.

Quick Links to SOUTHCOAST HOSPITALS GROUP Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SOUTHCOAST HOSPITALS GROUP to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	22 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	14 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	14 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	30 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	26 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	12 %
Patients who reported that YES, they were given information about what to do during their recovery at home	88 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	47 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	47 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	71 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	10 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	16 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	26 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	28 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SOUTHCOAST HOSPITALS GROUP, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SOUTHCOAST HOSPITALS GROUP provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SOUTHCOAST HOSPITALS GROUP: Not Available

Detailed table for spending and period for patients at SOUTHCOAST HOSPITALS GROUP:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$28
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$28
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$42
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$706
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,084
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$20
Carrier (During Index Hospital Admission)	$1,492
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$992
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$168
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,162
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$955
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,313
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$102
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,477
Total (Complete Episode)	$24,606

Infection Rates at SOUTHCOAST HOSPITALS GROUP

These measures show how often patients at SOUTHCOAST HOSPITALS GROUP contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.18 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.94 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	18,041.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	13.21 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	6.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.45 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.67 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.10 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	12,732.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	9.74 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	12.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.23 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.88 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.31 / Same
SSI - Colon Surgery: Number of Procedures	204.00 / Same
SSI - Colon Surgery: Predicted Cases	5.00 / Same
SSI - Colon Surgery: Observed Cases	9.00 / Same
SSI - Colon Surgery	1.80 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.04 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	4.16 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	135.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.19 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.84 / Same
MRSA Bacteremia: Lower Confidence Limit	0.06 / Same
MRSA Bacteremia: Upper Confidence Limit	1.17 / Same
MRSA Bacteremia: Patient Days	164,212.00 / Same
MRSA Bacteremia: Predicted Cases	5.67 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.35 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.42 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.72 / Better
Clostridium Difficile (C.Diff): Patient Days	153,732.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	93.61 / Better
Clostridium Difficile (C.Diff): Observed Cases	52.00 / Better
Clostridium Difficile (C.Diff)	0.56 / Better

How SOUTHCOAST HOSPITALS GROUP Compares to Other Similar Facilities

This is how SOUTHCOAST HOSPITALS GROUP compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW BEDFORD, MA

Worst Hospitals in NEW BEDFORD, MA

Percentages of Complications and Deaths at SOUTHCOAST HOSPITALS GROUP

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	8.4%	SAME
Death rate for heart failure patients	9.8%	Better
Death rate for pneumonia patients	17.9%	SAME
Death rate for stroke patients	12.2%	SAME
Pressure ulcer rate	2.18%	Worse
Death rate among surgical inpatients with serious treatable complications	168.25%	SAME
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.52%	SAME
Postoperative acute kidney injury requiring dialysis rate	0.76%	SAME
Postoperative respiratory failure rate	3.85%	Better
Perioperative pulmonary embolism or deep vein thrombosis rate	3.45%	SAME
Postoperative sepsis rate	3.97%	SAME
Postoperative wound dehiscence rate	2.98%	SAME
Abdominopelvic accidental puncture or laceration rate	1.66%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.22%	Worse

Skilled Nursing Facilities Near SOUTHCOAST HOSPITALS GROUP

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SOUTHCOAST HOSPITALS GROUP ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Warren Skilled Nursing and Rehabilitation	5:
South Kingstown Nursing and Rehab Ctr	5:
Jeanne Jugan Residence	5:
Eastgate Nursing and Rehabilitation Center	5:
Hannah B G Shaw Home	5:
Briarcliffe Manor	5:
Life Care Center of West Bridgewater	5:
Bay Path at Duxbury Nursing and Rehabilitation Ctr	5:
Life Care Center of Attleboro	5:
Roberts Health Centre Inc	5:
Tockwotton On The Waterfront	5:
Elmwood Nursing and Rehabilitation Center	5:
Bethany Home of Rhode Island	5:
John Clarke Retirement Center The	5:
Cherry Hill Manor	4:
Sippican Healthcare Center	4:
Sunny View Nursing Home Inc	4:
West Shore Health Center	4:
Harris Health Care Center North	4:
Village House Nursing and Rehabilitation Center	4:
Alliance Health at Maples	4:
Scandinavian Home Inc	4:
Lydia Taft House	4:
Care One at New Bedford	4:
Morgan Health Center	4:
Waterview Villa Rehabilitation and Health Care Cen	4:
Saint Elizabeth Home East Greenwich	4:
Nemasket Healthcare Center	4:
Kent Regency Center	4:
Steere House Nursing and Rehabilitation Ctr	4:
Alden Court Nursing Care and Rehabilitation Center	4:
The Oaks	4:
Sacred Heart Nursing Home	4:
Royal Middletown Nursing Center	3:
Golden Crest Nursing Centre	3:
Avalon Nursing Home Inc	3:
Life Care Center of Raynham	3:
Clifton Rehabilitation Nursing Center	3:
St Clare Home	3:
South County Nursing and Rehabilitation Center	3:
Riverview Healthcare Community	3:
Mansion Nursing and Rehab Center	3:
Grace Barker Nursing Center	3:
Marian Manor of Taunton	3:
Regalcare at Taunton	3:
Crestwood Nursing and Rehabilitation Center, Inc	3:
Kingston Center For Rehabilitation and Health Care	3:
Grandview Center	3:
Holiday Retirement Home Inc	3:
Oakhill Healthcare	3:
Madonna Manor Nursing Home	3:
Wingate at Silver Lake	3:
Cedar Crest Nursing Centre Inc	3:
The Dawn Hill Home For Rehab and Healthcare	3:
Royal of Fairhaven Nursing Center	3:
West View Nursing and Rehabilitation Center	3:
Hattie Ide Chaffee Home	3:
Elderwood of Scallop Shell at Wakefield	3:
Evergreen House Health Center	3:
St Antoine Residence	3:
Harris Health Center LLC	3:
Kimwell Nursing and Rehabilitation	2:
Greenwood Center	2:
Summit Commons Rehabilitation and Health Care Cnt	2:
Lincolnwood Rehabilitation and Healthcare Center	2:
Stillwater Assisted Living and Skilled Nursing Com	2:
Catholic Memorial Home	2:
Cra-Mar Meadows	2:
Oakland Grove Health Care Center	2:
Woonsocket Health Centre	2:
Country Gardens Health and Rehabilitation Center	2:
Mount St Rita Health Centre	2:
Friendly Home Inc The	2:
Vantage Health and Rehab of New Bedford	2:
Carvalho Grove Health and Rehabilitation Center	2:
Bannister Ctr For Rehabilitation and Health Care	2:
Brentwood Nursing Home	2:
Grand Islander Center	2:
Our Ladys Haven of Fairhaven Inc	2:
Bayview Rehabilitation and Healthcare Center	1:
Berkshire Place	1:
Pawtucket Falls Healthcare Center	1:
Oak Hill Health and Rehabilitation Center	1:
Heritage Hills Nursing and Rehabilitation Center	1:
Greenville Skilled Nursing and Rehabilitation	1:
Hathaway Manor Extended Care	1:
Fall River Healthcare	1:
Wedgemere Healthcare	1:
Hebert Nursing Home	1:
Respiratory and Rehabilitation Center of Ri	1:
Garden Place Healthcare	1:
Southpointe Rehab Center	1:
Trinity Health and Rehabilitation Center	1:
Silver Creek Rehab and Healthcare Center	1:
Sarah S Brayton Center	1:
Sachem Center For Health and Rehabilitation	1:
Brandon Woods of Dartmouth	1:
Heatherwood Rehabilitation and Health Care Center	1:
Orchard View Manor	1:
Brandon Woods of New Bedford	1:

Medical Groups Affiliated with SOUTHCOAST HOSPITALS GROUP

There are 1,189 doctors and 205 medical groups that are affiliated with SOUTHCOAST HOSPITALS GROUP.

Affiliated Doctor Groups

The list of medical professionals associated with SOUTHCOAST HOSPITALS GROUP is very long, so we have added another pages. See a list of medical professionals associated with SOUTHCOAST HOSPITALS GROUP.