PROVIDENCE VA MEDICAL CENTER Ratings and Reviews

  About PROVIDENCE VA MEDICAL CENTER

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE VA MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	85 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	3 %
Patients who reported that their nurses "Usually" communicated well	12 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	90 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	83 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	13 %
Patients who reported that their nurses "Always" explained things in a way they could understand	83 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	13 %
Patients who reported that their doctors "Always" communicated well	84 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	12 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	9 %
Patients who reported that their doctors "Always" listened carefully to them	83 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	12 %
Patients who reported that their doctors "Always" explained things in a way they could understand	80 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	74 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	6 %
Patients who reported that they "Usually" received help as soon as they wanted	20 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	76 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	5 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	19 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	73 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	8 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	19 %
Patients who reported that staff "Always" explained about medicines before giving it to them	74 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	14 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	12 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	89 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	6 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	5 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	59 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	21 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	35 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	60 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Agree" that they understood their responsiblities in managing their health	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	60 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	3 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	66 %
Patients who reported that their room and bathroom were "Always" clean	82 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	6 %
Patients who reported that their room and bathroom were "Usually" clean	12 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	57 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	30 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	80 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	3 %
Patients who reported YES, they would definitely recommend the hospital	77 %
Patients who reported YES, they would probably recommend the hospital	20 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE VA MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE VA MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE VA MEDICAL CENTER: Not Available

We do not have detailed cost analysis for PROVIDENCE VA MEDICAL CENTER.

Infection Rates at PROVIDENCE VA MEDICAL CENTER

These measures show how often patients at PROVIDENCE VA MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	666.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.62 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	-- / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.77 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	2,129.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	1.70 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.00 / Same
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How PROVIDENCE VA MEDICAL CENTER Compares to Other Similar Facilities

This is how PROVIDENCE VA MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PROVIDENCE, RI

Worst Hospitals in PROVIDENCE, RI

Percentages of Complications and Deaths at PROVIDENCE VA MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	12.6%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.4%	SAME
Death rate for heart failure patients	8.9%	Better
Death rate for pneumonia patients	19.5%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	1.27%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.82%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.49%	SAME
Postoperative respiratory failure rate	6.85%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.44%	SAME
Postoperative sepsis rate	5.5%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	1.01%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.16%	SAME

Skilled Nursing Facilities Near PROVIDENCE VA MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE VA MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Tockwotton On The Waterfront	5:
Thomas Upham House	5:
Warren Skilled Nursing and Rehabilitation	5:
Davis Place	5:
Roberts Health Centre Inc	5:
Alliance Health at Braintree	5:
Eastgate Nursing and Rehabilitation Center	5:
Briarcliffe Manor	5:
Steere House Nursing and Rehabilitation Ctr	5:
John Clarke Retirement Center The	5:
Westview Health Care Center	5:
Cherry Hill Manor	5:
South Kingstown Nursing and Rehab Ctr	5:
Jeanne Jugan Residence	5:
Life Care Center of West Bridgewater	5:
Bethany Home of Rhode Island	5:
Copley at Stoughton Nursing Care Center	5:
Village House Nursing and Rehabilitation Center	5:
Overlook Nursing and Rehabilitation Center	4:
Regalcare at Taunton	4:
West Shore Health Center	4:
Vantage at Milford LLC	4:
Life Care Center of Attleboro	4:
Matulaitis Nursing Home	4:
Country Gardens Health and Rehabilitation Center	4:
Hattie Ide Chaffee Home	4:
Scandinavian Home Inc	4:
Colonial Health and Rehab Center of Plainfield, LLC	4:
Waterview Villa Rehabilitation and Health Care Cen	4:
Holiday Retirement Home Inc	4:
St Antoine Residence	4:
Kent Regency Center	4:
Saint Elizabeth Home East Greenwich	4:
Alliance Health at Maples	4:
Alliance Health at West Acres	4:
Linn Health and Rehabilitation	4:
Alpine Nursing Home Inc	4:
Walpole Healthcare	4:
Baypointe Rehab Center	4:
Bayview Rehabilitation and Healthcare Center	4:
Riverview Healthcare Community	3:
Victoria Haven Nursing Facility	3:
Adviniacare at Northbridge	3:
Grace Barker Nursing Center	3:
South County Nursing and Rehabilitation Center	3:
Crestwood Nursing and Rehabilitation Center, Inc	3:
Life Care Center of Raynham	3:
Marian Manor of Taunton	3:
Kingston Center For Rehabilitation and Health Care	3:
Heatherwood Rehabilitation and Health Care Center	3:
Grandview Center	3:
Bayberry Commons	3:
Blackstone Valley Health and Rehabilitation	3:
Madonna Manor Nursing Home	3:
St Joseph Manor Health Care Inc	3:
Morgan Health Center	3:
West View Nursing and Rehabilitation Center	3:
Elmwood Nursing and Rehabilitation Center	3:
Kimwell Nursing and Rehabilitation	3:
Avalon Nursing Home Inc	3:
Silver Creek Rehab and Healthcare Center	3:
Mansion Nursing and Rehab Center	3:
Clifton Rehabilitation Nursing Center	3:
Lydia Taft House	3:
Champion Rehabilitation and Nursing Center	3:
Royal Middletown Nursing Center	3:
Sunny View Nursing Home Inc	3:
Care One at Randolph	2:
Life Care Center of Auburn	2:
Lincolnwood Rehabilitation and Healthcare Center	2:
Countryside Health Care of Milford	2:
Stillwater Assisted Living and Skilled Nursing Com	2:
Heritage Hills Nursing and Rehabilitation Center	2:
Harris Health Care Center North	2:
Catholic Memorial Home	2:
Cra-Mar Meadows	2:
Brentwood Nursing Home	2:
Foremost at Sharon LLC	2:
The Dawn Hill Home For Rehab and Healthcare	2:
Cedar Crest Nursing Centre Inc	2:
Oakland Grove Health Care Center	2:
Friendly Home Inc The	2:
New England Sinai Hospital Transitional Care Unit	2:
Woonsocket Health Centre	2:
Mount St Rita Health Centre	2:
Webster Manor Rehabilitation and Health Care Center	2:
Carvalho Grove Health and Rehabilitation Center	2:
Evergreen House Health Center	2:
Blue Hills Health and Rehabilitation Center	2:
Serenity Hill Nursing Center	2:
Cedarwood Gardens	2:
Bannister Ctr For Rehabilitation and Health Care	2:
Grand Islander Center	2:
Greenwood Center	2:
Harris Health Center LLC	2:
St Clare Home	2:
Respiratory and Rehabilitation Center of Ri	2:
Golden Crest Nursing Centre	2:
Pawtucket Falls Healthcare Center	1:
Oak Hill Health and Rehabilitation Center	1:

Medical Groups Affiliated with PROVIDENCE VA MEDICAL CENTER

There are 0 doctors and 0 medical groups that are affiliated with PROVIDENCE VA MEDICAL CENTER.