CONTACT INFORMATION REVIEWS & MORE DATA

ROGER WILLIAMS MEDICAL CENTER Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  825 CHALKSTONE AVENUE, PROVIDENCE, RI 02908
  • Phone:  (401) 456-2025
  • Type:  Acute Care Hospitals
  • Ownership:  Proprietary
  • Overall Rating:  
  • Perc. Patients Recommending:   60%

  About ROGER WILLIAMS MEDICAL CENTER

ROGER WILLIAMS MEDICAL CENTER is a Acute Care Hospitals. It is in PROVIDENCE, RI. Its type of ownership is Proprietary. The facility's Medicare ID is 410004. It does provide emergency services. There are 184 medical professionals and 47 doctor groups affiliated with the hospital. On average at ROGER WILLIAMS MEDICAL CENTER, emergency patients were charged $22,796. This is lower than the state average of $24,173. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ROGER WILLIAMS MEDICAL CENTER to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 7 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 15 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 20 %
Patients who reported that their nurses "Always" explained things in a way they could understand 70 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 22 %
Patients who reported that their doctors "Always" communicated well 77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 6 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 18 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 17 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 57 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 24 %
Patients who reported that staff "Always" explained about medicines before giving it to them 53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 26 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 16 %
Patients who reported that YES, they were given information about what to do during their recovery at home 84 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 18 %
Patients who reported that YES, they did discuss whether they would need help after discharge 82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 87 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 8 %
Patients who "Strongly Agree" they understood their care when they left the hospital 48 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 48 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 41 %
Patients who "Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 56 %
Patients who reported that their room and bathroom were "Always" clean 74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 9 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 53 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 32 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 25 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 61 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 11 %
Patients who reported YES, they would definitely recommend the hospital 60 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of ROGER WILLIAMS MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ROGER WILLIAMS MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ROGER WILLIAMS MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at ROGER WILLIAMS MEDICAL CENTER:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $13
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $30
Outpatient (1 to 3 days Prior to Index Hospital Admission) $61
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $70
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $4
Carrier (1 to 3 days Prior to Index Hospital Admission) $679
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,540
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $11
Carrier (During Index Hospital Admission) $1,020
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $830
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $73
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $3,006
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $965
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $4,952
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $62
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,481
Total (Complete Episode) $22,796

Infection Rates at ROGER WILLIAMS MEDICAL CENTER

These measures show how often patients at ROGER WILLIAMS MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit -- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.99 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,625.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.51 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.63 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,399.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 2.51 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.80 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.56 / Same
SSI - Colon Surgery: Number of Procedures 71.00 / Same
SSI - Colon Surgery: Predicted Cases 1.92 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 3.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.02 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.71 / Same
MRSA Bacteremia: Patient Days 28,015.00 / Same
MRSA Bacteremia: Predicted Cases 1.75 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.01 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.46 / Better
Clostridium Difficile (C.Diff): Patient Days 28,015.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 10.69 / Better
Clostridium Difficile (C.Diff): Observed Cases 1.00 / Better
Clostridium Difficile (C.Diff) 0.09 / Better

How ROGER WILLIAMS MEDICAL CENTER Compares to Other Similar Facilities

This is how ROGER WILLIAMS MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in PROVIDENCE, RI

Worst Hospitals in PROVIDENCE, RI

Percentages of Complications and Deaths at ROGER WILLIAMS MEDICAL CENTER

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 11.5% SAME
Death rate for heart failure patients 11.9% SAME
Death rate for pneumonia patients 17.4% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 1.01% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.23% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.32% SAME
Postoperative acute kidney injury requiring dialysis rate 1.42% SAME
Postoperative respiratory failure rate 6.56% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.45% SAME
Postoperative sepsis rate 5.34% SAME
Postoperative wound dehiscence rate 1.89% SAME
Abdominopelvic accidental puncture or laceration rate 1.2% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.03% SAME

Skilled Nursing Facilities Near ROGER WILLIAMS MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ROGER WILLIAMS MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Roberts Health Centre Inc 5:
Briarcliffe Manor 5:
Bethany Home of Rhode Island 5:
Westview Health Care Center 5:
Eastgate Nursing and Rehabilitation Center 5:
Cherry Hill Manor 5:
Warren Skilled Nursing and Rehabilitation 5:
John Clarke Retirement Center The 5:
Davis Place 5:
Steere House Nursing and Rehabilitation Ctr 5:
Alliance Health at Braintree 5:
Copley at Stoughton Nursing Care Center 5:
Life Care Center of West Bridgewater 5:
Tockwotton On The Waterfront 5:
Thomas Upham House 5:
South Kingstown Nursing and Rehab Ctr 5:
Jeanne Jugan Residence 5:
Holiday Retirement Home Inc 4:
Waterview Villa Rehabilitation and Health Care Cen 4:
Colonial Health and Rehab Center of Plainfield, LLC 4:
Alliance Health at West Acres 4:
Regalcare at Taunton 4:
Scandinavian Home Inc 4:
Life Care Center of Attleboro 4:
Saint Elizabeth Home East Greenwich 4:
Matulaitis Nursing Home 4:
Overlook Nursing and Rehabilitation Center 4:
Hattie Ide Chaffee Home 4:
Walpole Healthcare 4:
Vantage at Milford LLC 4:
Alliance Health at Maples 4:
Bayview Rehabilitation and Healthcare Center 4:
Baypointe Rehab Center 4:
Kent Regency Center 4:
Alpine Nursing Home Inc 4:
Country Gardens Health and Rehabilitation Center 4:
Linn Health and Rehabilitation 4:
West Shore Health Center 4:
St Antoine Residence 4:
Victoria Haven Nursing Facility 3:
Grace Barker Nursing Center 3:
Silver Creek Rehab and Healthcare Center 3:
Crestwood Nursing and Rehabilitation Center, Inc 3:
Mansion Nursing and Rehab Center 3:
Life Care Center of Raynham 3:
Marian Manor of Taunton 3:
Grandview Center 3:
Adviniacare at Northbridge 3:
Bayberry Commons 3:
Kingston Center For Rehabilitation and Health Care 3:
Blackstone Valley Health and Rehabilitation 3:
Madonna Manor Nursing Home 3:
West View Nursing and Rehabilitation Center 3:
Elmwood Nursing and Rehabilitation Center 3:
Morgan Health Center 3:
Royal Middletown Nursing Center 3:
Lydia Taft House 3:
Avalon Nursing Home Inc 3:
South County Nursing and Rehabilitation Center 3:
Clifton Rehabilitation Nursing Center 3:
Sunny View Nursing Home Inc 3:
Champion Rehabilitation and Nursing Center 3:
St Joseph Manor Health Care Inc 3:
Kimwell Nursing and Rehabilitation 3:
Heatherwood Rehabilitation and Health Care Center 3:
Riverview Healthcare Community 3:
Life Care Center of Auburn 2:
Lincolnwood Rehabilitation and Healthcare Center 2:
Stillwater Assisted Living and Skilled Nursing Com 2:
Heritage Hills Nursing and Rehabilitation Center 2:
Harris Health Care Center North 2:
Catholic Memorial Home 2:
Care One at Randolph 2:
St Clare Home 2:
Cra-Mar Meadows 2:
Brentwood Nursing Home 2:
Foremost at Sharon LLC 2:
New England Sinai Hospital Transitional Care Unit 2:
The Dawn Hill Home For Rehab and Healthcare 2:
Cedar Crest Nursing Centre Inc 2:
Oakland Grove Health Care Center 2:
Friendly Home Inc The 2:
Woonsocket Health Centre 2:
Countryside Health Care of Milford 2:
Mount St Rita Health Centre 2:
Grand Islander Center 2:
Carvalho Grove Health and Rehabilitation Center 2:
Webster Manor Rehabilitation and Health Care Center 2:
Serenity Hill Nursing Center 2:
Evergreen House Health Center 2:
Blue Hills Health and Rehabilitation Center 2:
Cedarwood Gardens 2:
Bannister Ctr For Rehabilitation and Health Care 2:
Greenwood Center 2:
Harris Health Center LLC 2:
Respiratory and Rehabilitation Center of Ri 2:
Golden Crest Nursing Centre 2:
Villa Maria Nursing and Rehabilitation Community 1:
Fall River Healthcare 1:
Oak Hill Health and Rehabilitation Center 1:

Medical Groups Affiliated with ROGER WILLIAMS MEDICAL CENTER

There are 184 doctors and 47 medical groups that are affiliated with ROGER WILLIAMS MEDICAL CENTER.

Affiliated Doctor Groups


The list of medical professionals associated with ROGER WILLIAMS MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with ROGER WILLIAMS MEDICAL CENTER.

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