PARKLAND MEDICAL CENTER Ratings and Reviews

About PARKLAND MEDICAL CENTER

PARKLAND MEDICAL CENTER is a Acute Care Hospitals. It is in DERRY, NH. Its type of ownership is Proprietary. The facility's Medicare ID is 300017. It does provide emergency services. There are 240 medical professionals and 131 doctor groups affiliated with the hospital. On average at PARKLAND MEDICAL CENTER, emergency patients were charged $22,742. This is lower than the state average of $24,047. It is also lower than the national average of $25,828.

Quick Links to PARKLAND MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PARKLAND MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	15 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	78 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	17 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	20 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	25 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	10 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	9 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	70 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	19 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	10 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	4 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	53 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	5 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	52 %
Patients who reported that their room and bathroom were "Always" clean	74 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	52 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PARKLAND MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PARKLAND MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PARKLAND MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at PARKLAND MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$19
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$35
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$80
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$24
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$681
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,533
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$6
Carrier (During Index Hospital Admission)	$1,163
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$759
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$157
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,680
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$782
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,460
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$52
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,308
Total (Complete Episode)	$22,742

Infection Rates at PARKLAND MEDICAL CENTER

These measures show how often patients at PARKLAND MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	788.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	0.49 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,028.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	0.55 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	0.00 / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	21.00 / Not Available
SSI - Colon Surgery: Predicted Cases	0.48 / Not Available
SSI - Colon Surgery: Observed Cases	2.00 / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	1.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.01 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	15,765.00 / Not Available
MRSA Bacteremia: Predicted Cases	0.33 / Not Available
MRSA Bacteremia: Observed Cases	0.00 / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.01 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.07 / Same
Clostridium Difficile (C.Diff): Patient Days	15,765.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	4.60 / Same
Clostridium Difficile (C.Diff): Observed Cases	1.00 / Same
Clostridium Difficile (C.Diff)	0.22 / Same

How PARKLAND MEDICAL CENTER Compares to Other Similar Facilities

This is how PARKLAND MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in DERRY, NH

Worst Hospitals in DERRY, NH

Percentages of Complications and Deaths at PARKLAND MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	10.7%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.8%	SAME
Death rate for heart failure patients	10.8%	SAME
Death rate for pneumonia patients	12.9%	Better
Death rate for stroke patients	15%	SAME
Pressure ulcer rate	0.29%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.37%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	7.85%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.49%	SAME
Postoperative sepsis rate	5.08%	SAME
Postoperative wound dehiscence rate	1.94%	SAME
Abdominopelvic accidental puncture or laceration rate	1.01%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.87%	SAME

Skilled Nursing Facilities Near PARKLAND MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PARKLAND MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Care One at Wilmington	5:
New England Homes For The Deaf, Inc	5:
Continuing Care at Brooksby Village	5:
Ledgewood Rehabilitation and Nursing Center	5:
New England Pediatric Care	5:
The Highlands	5:
Seven Hills Pediatric Center	5:
Masconomet Healthcare Center	5:
Bear Mountain at Andover	5:
D'youville Care For Advanced Therapy	5:
The Meadows	5:
Whittier Bradford Transitional Care Unit	5:
Lakeview House Skld Nrsg and Residential Care Fac	5:
Hillsborough County Nursing Home	5:
Rockingham County Nursing Home	5:
Saint Ann Rehabilitation and Nursing Center	5:
Langdon Place of Dover	5:
Havenwood-Heritage Heights	5:
Riverside Rest Home	5:
Jeffrey and Susan Brudnick Center For Living	4:
Life Care Center of Nashoba Valley	4:
Pilgrim Rehabilitation and Skilled Nursing Center	4:
Life Care Center of Leominster	4:
Care One at Essex Park	4:
Vantage at Chelmsford LLC	4:
Berkeley Retirement Home,the	4:
Cedar View Rehabilitation and Healthcare Center	4:
Port Healthcare Center	4:
Warde Health Center	4:
Holy Cross Health Center	4:
Riverwoods at Exeter	4:
Colonial Poplin Nursing Home	4:
Hanover Hill Health Care Center	4:
Villa Crest Nursing and Retirement Center	4:
Maple Leaf Health Care Center	4:
Mount Carmel Rehabilitation and Nursing Center	4:
Hackett Hill Healthcare Center	4:
Dover Center For Health and Rehabilitation	4:
The Brentwood Rehabilitation and Healthcare Ctr	3:
Life Care Center of Merrimack Valley	3:
Fitchburg Healthcare	3:
Care One at Lowell	3:
M I Nursing and Restorative Center	3:
Salemhaven	3:
Bedford Nursing and Rehabilitation Center	3:
St Joseph Residence	3:
Epsom Healthcare Center	3:
Alliance Health at Rosewood	2:
Care One at Peabody	2:
Keystone Center	2:
Bear Mountain at Reading	2:
Hunt Nursing and Rehab Center	2:
Fitchburg Rehabilitation and Nursing Center	2:
Hathorne Hill Rehabilitation and Healthcare Center	2:
Royal Meadow View Center	2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr	2:
Blaire House of Tewksbury	2:
Andover Forest Post Acute Care Center	2:
D'youville Senior Care	2:
Fairhaven Healthcare Center	2:
Royal Wood Mill Center	2:
Nevins Nursing and Rehabilitation Center	2:
Fairview Nursing Home	2:
Courville at Nashua	2:
Baker-Katz Skilled Nursing and Rehabilitation Ctr	2:
Penacook Place, Inc	2:
Hannah Duston Healthcare Center	2:
Aspen Hill Rehabiliation and Healthcare Center	2:
Brigham Health and Rehabilitation Center	2:
Crestwood Center	2:
The Elms Center	2:
Oceanside Skilled Nursing and Rehabilitation	2:
Ridgewood Center, Genesis Healthcare	2:
Exeter Center	2:
Saint Teresa Rehabilitation and Nursing Center	2:
Courville at Manchester	2:
Presidential Oaks	2:
Wilmington Rehab Center	1:
Westford Nursing and Rehabilitation Center	1:
Blueberry Hill Rehabilitation and Healthcare Ctr	1:
Twin Oaks Center	1:
Ayer Valley Rehab and Nursing	1:
Belvidere Healthcare Center	1:
Regalcare at Lowell	1:
Northwood Rehabilitation and Healthcare Center	1:
Andover Manor Rehab and Nursing	1:
Prescott House	1:
Premier Rehab and Healthcare	1:
The Oxford Rehabilitation and Health Care Center	1:
Adviniacare Newburyport	1:
Maplewood Center	1:
Mill Town Health and Rehabilitation	1:
Pleasant Valley Snf LLC	1:
Derry Center For Rehabilitation and Healthcare	1:
Bedford Hills Center	1:
Goffstown Nursing and Rehab Center	1:
Harris Hill Center, Genesis Healthcare	1:
Pleasant View Center	1:

Medical Groups Affiliated with PARKLAND MEDICAL CENTER

There are 240 doctors and 131 medical groups that are affiliated with PARKLAND MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with PARKLAND MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with PARKLAND MEDICAL CENTER.