ST JOSEPH HOSPITAL Ratings and Reviews

About ST JOSEPH HOSPITAL

ST JOSEPH HOSPITAL is a Acute Care Hospitals. It is in NASHUA, NH. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 300011. It does provide emergency services. There are 418 medical professionals and 123 doctor groups affiliated with the hospital. On average at ST JOSEPH HOSPITAL, emergency patients were charged $21,836. This is lower than the state average of $24,047. It is also lower than the national average of $25,828.

Quick Links to ST JOSEPH HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for ST JOSEPH HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	78 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	74 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	59 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	11 %
Patients who reported that they "Usually" received help as soon as they wanted	30 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	62 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	27 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	48 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	29 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	46 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	8 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	11 %
Patients who reported that the area around their room was "Usually" quiet at night	33 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	6 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of ST JOSEPH HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the ST JOSEPH HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for ST JOSEPH HOSPITAL: Not Available

Detailed table for spending and period for patients at ST JOSEPH HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$54
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$39
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$37
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$764
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,500
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$6
Carrier (During Index Hospital Admission)	$924
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$904
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$245
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,564
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$769
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,872
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$55
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,084
Total (Complete Episode)	$21,836

Infection Rates at ST JOSEPH HOSPITAL

These measures show how often patients at ST JOSEPH HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.71 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,242.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	2.88 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.35 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	2.13 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,137.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	2.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.64 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	2.47 / Same
SSI - Colon Surgery: Number of Procedures	48.00 / Same
SSI - Colon Surgery: Predicted Cases	1.21 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	25.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.20 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.17 / Same
MRSA Bacteremia: Upper Confidence Limit	3.26 / Same
MRSA Bacteremia: Patient Days	28,358.00 / Same
MRSA Bacteremia: Predicted Cases	2.03 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.99 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.07 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.78 / Better
Clostridium Difficile (C.Diff): Patient Days	27,179.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	10.51 / Better
Clostridium Difficile (C.Diff): Observed Cases	3.00 / Better
Clostridium Difficile (C.Diff)	0.29 / Better

How ST JOSEPH HOSPITAL Compares to Other Similar Facilities

This is how ST JOSEPH HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NASHUA, NH

Worst Hospitals in NASHUA, NH

Percentages of Complications and Deaths at ST JOSEPH HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	2.7%	SAME
Death rate for heart attack patients	13.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.2%	SAME
Death rate for heart failure patients	13.9%	SAME
Death rate for pneumonia patients	20.9%	SAME
Death rate for stroke patients	13.4%	SAME
Pressure ulcer rate	0.25%	SAME
Death rate among surgical inpatients with serious treatable complications	162.37%	SAME
Iatrogenic pneumothorax rate	0.22%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.56%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.5%	SAME
Postoperative respiratory failure rate	16.02%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.22%	SAME
Postoperative sepsis rate	5.49%	SAME
Postoperative wound dehiscence rate	1.93%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.09%	SAME

Skilled Nursing Facilities Near ST JOSEPH HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near ST JOSEPH HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
New England Pediatric Care	5:
Whittier Bradford Transitional Care Unit	5:
Oakdale Rehabilitation and Skilled Nursing Center	5:
Bear Mountain at Andover	5:
Care One at Concord	5:
Carleton-Willard Village Retirement and Nursing Ctr	5:
Rivercrest Long Term Care	5:
Rockingham County Nursing Home	5:
The Highlands	5:
River Terrace Rehabilitation and Healthcare Ctr	5:
The Meadows	5:
Neville Center at Fresh Pond For Nursing and Rehab	5:
Seven Hills Pediatric Center	5:
Brookhaven at Lexington	5:
Greenwood Nursing and Rehabilitation Center	5:
Hillsborough County Nursing Home	5:
Lakeview House Skld Nrsg and Residential Care Fac	5:
Care One at Wilmington	5:
Aberjona Rehabilitation and Nursing Center	5:
D'youville Care For Advanced Therapy	5:
Leonard Florence Center For Living	5:
Katzman Family Center For Living	5:
Colonial Poplin Nursing Home	4:
Berkeley Retirement Home,the	4:
The Commons Skilled Nursing and Rehabilitation	4:
Mount Carmel Rehabilitation and Nursing Center	4:
Life Care Center of Nashoba Valley	4:
Holy Cross Health Center	4:
Care One at Lexington	4:
Cedar View Rehabilitation and Healthcare Center	4:
Villa Crest Nursing and Retirement Center	4:
Hanover Hill Health Care Center	4:
Maple Leaf Health Care Center	4:
Hackett Hill Healthcare Center	4:
Dexter House Healthcare	4:
Vantage at Chelmsford LLC	4:
Sterling Village	4:
Warde Health Center	4:
The Elmhurst Healthcare	4:
Life Care Center of Acton	4:
Life Care Center of Leominster	4:
Winchester Rehabilitation and Nursing Center	4:
Woburn Rehabilitation and Nursing Center	3:
M I Nursing and Restorative Center	3:
Care One at Lowell	3:
Salemhaven	3:
Pheasant Wood Center	3:
Life Care Center of Stoneham	3:
Bedford Nursing and Rehabilitation Center	3:
St Joseph Residence	3:
Life Care Center of Merrimack Valley	3:
Fitchburg Healthcare	3:
Chestnut Woods Rehabilitation and Healthcare Ctr	3:
The Massachusetts Veterans Home at Chelsea	3:
Sancta Maria Nursing Facility	3:
Royal Wood Mill Center	2:
Bear Hill Healthcare and Rehabilitation Center	2:
Nevins Nursing and Rehabilitation Center	2:
Vantage at Wakefield LLC	2:
Courville at Nashua	2:
The Elms Center	2:
Baker-Katz Skilled Nursing and Rehabilitation Ctr	2:
Meadow Green Nursing and Rehabilitation Center	2:
Penacook Place, Inc	2:
Hannah Duston Healthcare Center	2:
Fairview Nursing Home	2:
Alliance Health at Rosewood	2:
Aspen Hill Rehabiliation and Healthcare Center	2:
Crestwood Center	2:
The Rehabilitation and Nursing Center at Everett	2:
Saugus Center	2:
Bear Mountain at Reading	2:
Keystone Center	2:
Ridgewood Center, Genesis Healthcare	2:
Fitchburg Rehabilitation and Nursing Center	2:
Royal Meadow View Center	2:
Saint Teresa Rehabilitation and Nursing Center	2:
Courville at Manchester	2:
Sunny Acres Skilled Nursing and Rehabilitation Ctr	2:
Blaire House of Tewksbury	2:
Andover Forest Post Acute Care Center	2:
D'youville Senior Care	2:
Fairhaven Healthcare Center	2:
Regalcare at Glen Ridge	1:
Andover Manor Rehab and Nursing	1:
Park Avenue Health Center	1:
Prescott House	1:
Lighthouse Nursing Care Center	1:
Premier Rehab and Healthcare	1:
Wilmington Rehab Center	1:
The Oxford Rehabilitation and Health Care Center	1:
Pleasant Valley Snf LLC	1:
Advocate Healthcare of East Boston, LLC	1:
Westford Nursing and Rehabilitation Center	1:
Derry Center For Rehabilitation and Healthcare	1:
Ayer Valley Rehab and Nursing	1:
Bedford Hills Center	1:
Pine Knoll Nursing Center	1:
Melrose Healthcare	1:
Medford Rehabilitation and Nursing Center	1:

Medical Groups Affiliated with ST JOSEPH HOSPITAL

There are 418 doctors and 123 medical groups that are affiliated with ST JOSEPH HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with ST JOSEPH HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with ST JOSEPH HOSPITAL.