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UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  111 COLCHESTER AVE, BURLINGTON, VT 05401
  • Phone:  (802) 847-0000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Other
  • Overall Rating:  
  • Perc. Patients Recommending:   76%

  About UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE

UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE is a Acute Care Hospitals. It is in BURLINGTON, VT. Its type of ownership is Voluntary non-profit - Other. The facility's Medicare ID is 470003. It does provide emergency services. There are 1,056 medical professionals and 102 doctor groups affiliated with the hospital. On average at UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE, emergency patients were charged $24,999. This is higher than the state average of $24,047. It is also lower than the national average of $25,828.

Quick Links to UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE Data & Analysis

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 81 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 4 %
Patients who reported that their nurses "Usually" communicated well 15 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 88 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 10 %
Patients who reported that their nurses "Always" listened carefully to them 79 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 4 %
Patients who reported that their nurses "Usually" listened carefully to them 17 %
Patients who reported that their nurses "Always" explained things in a way they could understand 76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 19 %
Patients who reported that their doctors "Always" communicated well 79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 4 %
Patients who reported that their doctors "Usually" communicated well 17 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 78 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 5 %
Patients who reported that their doctors "Usually" listened carefully to them 17 %
Patients who reported that their doctors "Always" explained things in a way they could understand 71 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 63 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 9 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 61 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 8 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 65 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 10 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 25 %
Patients who reported that staff "Always" explained about medicines before giving it to them 60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 20 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 74 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 9 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 46 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 23 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 12 %
Patients who reported that YES, they were given information about what to do during their recovery at home 88 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 12 %
Patients who reported that YES, they did discuss whether they would need help after discharge 88 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 88 %
Patients who "Agree" they understood their care when they left the hospital 40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 5 %
Patients who "Strongly Agree" they understood their care when they left the hospital 55 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 44 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 4 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 34 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 62 %
Patients who reported that their room and bathroom were "Always" clean 69 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 21 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 56 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 13 %
Patients who reported that the area around their room was "Usually" quiet at night 31 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 21 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 72 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 4 %
Patients who reported YES, they would definitely recommend the hospital 76 %
Patients who reported YES, they would probably recommend the hospital 20 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE: Not Available

Detailed table for spending and period for patients at UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $24
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $38
Outpatient (1 to 3 days Prior to Index Hospital Admission) $356
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $7
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $3
Carrier (1 to 3 days Prior to Index Hospital Admission) $604
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,270
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $16
Carrier (During Index Hospital Admission) $1,412
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $844
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $179
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,451
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $955
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $2,894
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $73
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $873
Total (Complete Episode) $24,999

Infection Rates at UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE

These measures show how often patients at UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.46 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.25 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 19,945.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 20.43 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 16.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.78 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.75 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 19,883.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 27.38 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 30.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 1.10 / Same
SSI - Colon Surgery: Lower Confidence Limit 1.30 / Worse
SSI - Colon Surgery: Upper Confidence Limit 3.22 / Worse
SSI - Colon Surgery: Number of Procedures 356.00 / Worse
SSI - Colon Surgery: Predicted Cases 9.03 / Worse
SSI - Colon Surgery: Observed Cases 19.00 / Worse
SSI - Colon Surgery 2.10 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit 0.23 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit 4.46 / Same
SSI - Abdominal Hysterectomy: Number of Procedures 185.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases 1.48 / Same
SSI - Abdominal Hysterectomy: Observed Cases 2.00 / Same
SSI - Abdominal Hysterectomy 1.35 / Same
MRSA Bacteremia: Lower Confidence Limit 0.28 / Same
MRSA Bacteremia: Upper Confidence Limit 1.15 / Same
MRSA Bacteremia: Patient Days 142,944.00 / Same
MRSA Bacteremia: Predicted Cases 13.20 / Same
MRSA Bacteremia: Observed Cases 8.00 / Same
MRSA Bacteremia 0.61 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.49 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.82 / Better
Clostridium Difficile (C.Diff): Patient Days 131,414.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 91.01 / Better
Clostridium Difficile (C.Diff): Observed Cases 58.00 / Better
Clostridium Difficile (C.Diff) 0.64 / Better

How UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE Compares to Other Similar Facilities

This is how UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in BURLINGTON, VT

Worst Hospitals in BURLINGTON, VT

Percentages of Complications and Deaths at UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.2% SAME
Death rate for heart attack patients 12.3% SAME
Death rate for CABG surgery patients 2.1% SAME
Death rate for COPD patients 9.1% SAME
Death rate for heart failure patients 14.1% SAME
Death rate for pneumonia patients 13.9% Better
Death rate for stroke patients 11.4% Better
Pressure ulcer rate 1.07% Worse
Death rate among surgical inpatients with serious treatable complications 222.95% Worse
Iatrogenic pneumothorax rate 0.34% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 4.03% Worse
Postoperative acute kidney injury requiring dialysis rate 2% SAME
Postoperative respiratory failure rate 9.68% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.2% SAME
Postoperative sepsis rate 4.22% SAME
Postoperative wound dehiscence rate 2.03% SAME
Abdominopelvic accidental puncture or laceration rate 2.39% Worse
CMS Medicare PSI 90: Patient safety and adverse events composite 1.23% Worse

Skilled Nursing Facilities Near UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Wake Robin-Linden Nursing Home 5:
Franklin County Rehab Center LLC 5:
The Villa Rehab 5:
Birchwood Terrace Rehab and Healthcare 4:
Saint Albans Healthcare and Rehabilitation Center 3:
Essex Center For Rehabilitation and Healthcare 2:
Green Mountain Nursing and Rehabilitation 2:
Champlain Valley Physicians Hosp Med Ctr S N F 2:
Meadowbrook Healthcare 2:
Burlington Health and Rehab 1:
Elderwood at Burlington 1:
Clinton County Nursing Home 1:
Plattsburgh Rehabilitation and Nursing Center 1:

Medical Groups Affiliated with UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE

There are 1,056 doctors and 102 medical groups that are affiliated with UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE.

Affiliated Doctor Groups


The list of medical professionals associated with UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE is very long, so we have added another pages. See a list of medical professionals associated with UNIV. OF VERMONT - FLETCHER ALLEN HEALTH CARE.

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