YALE-NEW HAVEN HOSPITAL Ratings and Reviews

About YALE-NEW HAVEN HOSPITAL

YALE-NEW HAVEN HOSPITAL is a Acute Care Hospitals. It is in NEW HAVEN, CT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70022. It does provide emergency services. There are 2,702 medical professionals and 178 doctor groups affiliated with the hospital. On average at YALE-NEW HAVEN HOSPITAL, emergency patients were charged $28,731. This is higher than the state average of $25,960. It is also higher than the national average of $25,828.

Quick Links to YALE-NEW HAVEN HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for YALE-NEW HAVEN HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	85 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	73 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	21 %
Patients who reported that they "Always" received help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	17 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	40 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	49 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	52 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	6 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	42 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	4 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	59 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	17 %
Patients who reported that their room and bathroom were "Usually" clean	24 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	61 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of YALE-NEW HAVEN HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the YALE-NEW HAVEN HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for YALE-NEW HAVEN HOSPITAL: Not Available

Detailed table for spending and period for patients at YALE-NEW HAVEN HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$19
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$135
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$16
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$11
Carrier (1 to 3 days Prior to Index Hospital Admission)	$688
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,988
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$26
Carrier (During Index Hospital Admission)	$1,706
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,026
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$162
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,241
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,363
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,725
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$145
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,453
Total (Complete Episode)	$28,731

Infection Rates at YALE-NEW HAVEN HOSPITAL

These measures show how often patients at YALE-NEW HAVEN HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.50 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.91 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	56,437.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	61.56 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	42.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.68 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.41 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.80 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	39,854.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	60.20 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	35.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.58 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.43 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.33 / Same
SSI - Colon Surgery: Number of Procedures	555.00 / Same
SSI - Colon Surgery: Predicted Cases	15.31 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	0.78 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.08 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.53 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	506.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	4.32 / Same
SSI - Abdominal Hysterectomy: Observed Cases	2.00 / Same
SSI - Abdominal Hysterectomy	0.46 / Same
MRSA Bacteremia: Lower Confidence Limit	0.68 / Same
MRSA Bacteremia: Upper Confidence Limit	1.41 / Same
MRSA Bacteremia: Patient Days	438,464.00 / Same
MRSA Bacteremia: Predicted Cases	29.17 / Same
MRSA Bacteremia: Observed Cases	29.00 / Same
MRSA Bacteremia	0.99 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.71 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.95 / Better
Clostridium Difficile (C.Diff): Patient Days	405,003.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	222.12 / Better
Clostridium Difficile (C.Diff): Observed Cases	183.00 / Better
Clostridium Difficile (C.Diff)	0.82 / Better

How YALE-NEW HAVEN HOSPITAL Compares to Other Similar Facilities

This is how YALE-NEW HAVEN HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW HAVEN, CT

Worst Hospitals in NEW HAVEN, CT

Percentages of Complications and Deaths at YALE-NEW HAVEN HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	4%	SAME
Death rate for heart attack patients	10.8%	SAME
Death rate for CABG surgery patients	1.4%	Better
Death rate for COPD patients	8.9%	SAME
Death rate for heart failure patients	9.3%	Better
Death rate for pneumonia patients	13.4%	Better
Death rate for stroke patients	13.9%	SAME
Pressure ulcer rate	0.29%	Better
Death rate among surgical inpatients with serious treatable complications	146.46%	SAME
Iatrogenic pneumothorax rate	0.14%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.77%	SAME
Postoperative acute kidney injury requiring dialysis rate	2%	SAME
Postoperative respiratory failure rate	19.59%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	5.16%	Worse
Postoperative sepsis rate	7.94%	Worse
Postoperative wound dehiscence rate	1.75%	SAME
Abdominopelvic accidental puncture or laceration rate	0.93%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.4%	Worse

Skilled Nursing Facilities Near YALE-NEW HAVEN HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near YALE-NEW HAVEN HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Springs at Watermark 3030 Park	5:
Milford Health Care Center Inc	5:
Ludlowe Center For Health and Rehabilitation, LLC	5:
Evergreen Woods	5:
Whitney Center	5:
Whitney Rehabilitation Care Center	5:
River Glen Health Care Center	5:
Pomperaug Woods Health Center	5:
Connecticut Baptist Homes, Inc	5:
Livewell Connecticut	5:
Portland Care and Rehab Center	5:
Village Crest Center For Health and Rehabilitation	5:
Southington Care Center	5:
Pilgrim Manor	5:
John L. Levitow Health Care Center	5:
Jerome Home	5:
Notre Dame Health and Rehabilitation Center	4:
Autumn Lake Healthcare at Norwalk	4:
Civita Care Center at West River	4:
Maefair Health Care Center	4:
Lord Chamberlain Manor	4:
Orange Health Care Center	4:
Bishop Wicke Health and Rehab Ct	4:
Leeway, Inc	4:
Autumn Lake Healthcare at The Willows	4:
Twin Maples Healthcare, Inc	4:
The Springs at Watermark East Hill	4:
Lutheran Home of Southbury Inc	4:
The Curtis Home St Elizabeth Center	4:
Complete Care at Middlebury	4:
The Bradley Home and Pavilion	4:
Water's Edge Center For Health and Rehab	4:
Autumn Lake Healthcare at Bucks Hill	4:
Candlewood Valley Health and Rehabilitation Center	4:
60 West	4:
Cambridge Health and Rehabilitation Center	3:
Northbridge Health Care Center	3:
Mozaic Senior Life	3:
Lord Chamberlain Nursing and Rehabilitation Center	3:
Whispering Pines Rehabilitation and Nursing Center	3:
Ark Healthcare and Rehabilitation at Branford Hills	3:
Apple Rehab Guilford	3:
Gardner Heights Health Care Center, Inc	3:
Grimes Center	3:
Hamden Rehabilitation and Health Care Center	3:
Aaron Manor Nursing and Rehabilitation	3:
Regency House Nursing and Rehabilitation Center	3:
Masonicare Health Center	3:
Elim Park Baptist Home, Inc	3:
Complete Care at Meriden	3:
Apple Rehab Coccomo	3:
Cobalt Lodge Health Care and Rehabilitation Center	3:
Mattatuck Health Care Facility, Inc.	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Southport Center For Nursing and Rehabilitation LLC	2:
The Guilford House	2:
Mary Wade Home, Inc	2:
Apple Rehab Shelton Lakes	2:
Shady Knoll	2:
Bethel Health Care Center	2:
Complete Care at Glendale	2:
Silver Springs Care Center	2:
Cheshire House Health Care Fac	2:
Autumn Lake Healthcare at Cromwell	2:
Ledgecrest Health Care Center	2:
Marlborough Health and Rehabilitation Center	2:
Civita Care Center at Newington	2:
Carolton Chronic and Conv Hospital	1:
Civita Care Center at Milford	1:
Apple Rehab West Haven	1:
St Joseph's Center	1:
West Haven Center For Nursing and Rehabilitation	1:
Autumn Lake Healthcare at Madison	1:
Apple Rehab Laurel Woods	1:
Advanced Center For Nursing and Rehabilitation	1:
New Haven Center For Nursing and Rehabilitation LLC	1:
Hewitt Health and Rehabilitation Center, Inc	1:
Arden Care Center	1:
Stone Bridge Center For Health and Rehabilitation	1:
Skyview Rehab and Nursing	1:
Civita Care Center at Cheshire	1:
Meriden Health and Rehab	1:
Apple Rehab Middletown	1:
Wadsworth Glen Health Care and Rehabilitation Cent	1:
Abbott Terrace Health Center	1:
Apple Rehab Watertown	1:
The Summit at Plantsville	1:
Apple Rehab Cromwell	1:
Apple Rehab Rocky Hill	1:
Grandview Rehabilitation and Healthcare Center	No Data

Medical Groups Affiliated with YALE-NEW HAVEN HOSPITAL

There are 2,702 doctors and 178 medical groups that are affiliated with YALE-NEW HAVEN HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with YALE-NEW HAVEN HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with YALE-NEW HAVEN HOSPITAL.