SAINT MARY'S HOSPITAL Ratings and Reviews

About SAINT MARY'S HOSPITAL

SAINT MARY'S HOSPITAL is a Acute Care Hospitals. It is in WATERBURY, CT. Its type of ownership is Voluntary non-profit - Church. The facility's Medicare ID is 70016. It does provide emergency services. There are 418 medical professionals and 95 doctor groups affiliated with the hospital. On average at SAINT MARY'S HOSPITAL, emergency patients were charged $24,362. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

Quick Links to SAINT MARY'S HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for SAINT MARY'S HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	83 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	72 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	75 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	82 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	14 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	32 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	19 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	14 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	39 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	11 %
Patients who reported that YES, they were given information about what to do during their recovery at home	89 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	10 %
Patients who reported that YES, they did discuss whether they would need help after discharge	90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	45 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	37 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	23 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	19 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	28 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	58 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	60 %
Patients who reported YES, they would probably recommend the hospital	31 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of SAINT MARY'S HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the SAINT MARY'S HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for SAINT MARY'S HOSPITAL: Not Available

Detailed table for spending and period for patients at SAINT MARY'S HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$24
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$43
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$63
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$27
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$8
Carrier (1 to 3 days Prior to Index Hospital Admission)	$734
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,738
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$15
Carrier (During Index Hospital Admission)	$1,327
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,077
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$219
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,927
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$918
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,574
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$113
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,556
Total (Complete Episode)	$24,362

Infection Rates at SAINT MARY'S HOSPITAL

These measures show how often patients at SAINT MARY'S HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.84 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	3,861.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.56 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.11 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,309.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	4.43 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.23 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.29 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.05 / Same
SSI - Colon Surgery: Number of Procedures	101.00 / Same
SSI - Colon Surgery: Predicted Cases	2.67 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	1.12 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	115.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.96 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.15 / Same
MRSA Bacteremia: Patient Days	32,402.00 / Same
MRSA Bacteremia: Predicted Cases	1.39 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.10 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.77 / Better
Clostridium Difficile (C.Diff): Patient Days	30,952.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	12.46 / Better
Clostridium Difficile (C.Diff): Observed Cases	4.00 / Better
Clostridium Difficile (C.Diff)	0.32 / Better

How SAINT MARY'S HOSPITAL Compares to Other Similar Facilities

This is how SAINT MARY'S HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WATERBURY, CT

Worst Hospitals in WATERBURY, CT

Percentages of Complications and Deaths at SAINT MARY'S HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	13.5%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	10.1%	SAME
Death rate for heart failure patients	13.4%	SAME
Death rate for pneumonia patients	19%	SAME
Death rate for stroke patients	13.9%	SAME
Pressure ulcer rate	0.42%	SAME
Death rate among surgical inpatients with serious treatable complications	186.63%	SAME
Iatrogenic pneumothorax rate	0.21%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.36%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.42%	SAME
Postoperative respiratory failure rate	10.32%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.33%	SAME
Postoperative sepsis rate	4.46%	SAME
Postoperative wound dehiscence rate	1.81%	SAME
Abdominopelvic accidental puncture or laceration rate	1.14%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.93%	SAME

Skilled Nursing Facilities Near SAINT MARY'S HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near SAINT MARY'S HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Caleb Hitchcock Health Center	5:
The Springs at Watermark 3030 Park	5:
Ludlowe Center For Health and Rehabilitation, LLC	5:
Seabury	5:
Whitney Center	5:
John L. Levitow Health Care Center	5:
Havencare at Filosa	5:
Ridge Crest at Meadow Ridge	5:
Village Crest Center For Health and Rehabilitation	5:
Livewell Connecticut	5:
Manchester Rehabilitation and Healthcare Center	5:
Connecticut Baptist Homes, Inc	5:
West Hartford Health and Rehabilitation Center	5:
Havencare at Hancock Hall	5:
Pomperaug Woods Health Center	5:
Cherry Brook Health Care Center	5:
Portland Care and Rehab Center	5:
Jerome Home	5:
Southington Care Center	5:
Whitney Rehabilitation Care Center	5:
Evergreen Woods	5:
Milford Health Care Center Inc	5:
River Glen Health Care Center	5:
Pilgrim Manor	5:
Mclean Health Center	5:
Complete Care at Middlebury	4:
Touchpoints at Bloomfield	4:
Orange Health Care Center	4:
Autumn Lake Healthcare at The Willows	4:
Leeway, Inc	4:
Complete Care at Kimberly Hall-South	4:
Hebrew Center For Health and Rehabilitation	4:
Wilton Meadows Health Care Center	4:
Civita Care Center at West River	4:
Bishop Wicke Health and Rehab Ct	4:
Autumn Lake Healthcare at Bucks Hill	4:
Candlewood Valley Health and Rehabilitation Center	4:
The Bradley Home and Pavilion	4:
Maefair Health Care Center	4:
Water's Edge Center For Health and Rehab	4:
60 West	4:
Monsignor Bojnowski Manor	4:
Maple View Health and Rehabilitation Center	4:
The Pines at Bristol For Nursing and Rehabilitation	4:
Autumn Lake Healthcare at New Britain	4:
Cook Willow Health and Rehabilitation Center, Inc.	4:
Saint Mary Home	4:
Trinity Hill Care Center	4:
The Springs at Watermark East Hill	4:
Avon Health Center	4:
Jefferson House	4:
Lord Chamberlain Manor	4:
Lutheran Home of Southbury Inc	4:
Countryside Manor of Bristol	4:
Ingraham Manor	4:
Twin Maples Healthcare, Inc	4:
The Curtis Home St Elizabeth Center	4:
Ark Healthcare and Rehabilitation at Branford Hills	3:
Bloomfield Health Care Center	3:
Cobalt Lodge Health Care and Rehabilitation Center	3:
Mattatuck Health Care Facility, Inc.	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Hamden Rehabilitation and Health Care Center	3:
Glastonbury Health Care Center, Inc	3:
Apple Rehab Guilford	3:
Lord Chamberlain Nursing and Rehabilitation Center	3:
Gardner Heights Health Care Center, Inc	3:
Cambridge Health and Rehabilitation Center	3:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Regency House Nursing and Rehabilitation Center	3:
Masonicare Health Center	3:
Mozaic Senior Life	3:
Elim Park Baptist Home, Inc	3:
Grimes Center	3:
Whispering Pines Rehabilitation and Nursing Center	3:
Complete Care at Meriden	3:
Parkville Care Center	3:
Apple Rehab Coccomo	3:
Northbridge Health Care Center	3:
Cheshire House Health Care Fac	2:
Torrington Center For Nursing and Rehabilitation LLC	2:
Apple Rehab Avon	2:
Autumn Lake Healthcare at Cromwell	2:
Ledgecrest Health Care Center	2:
Shady Knoll	2:
Civita Care Center at Danbury	2:
Windsor Health and Rehabilitation Center, LLC	2:
Glen Hill Center	2:
Civita Care Center at Newington	2:
Bethel Health Care Center	2:
Village Green of Bristol Rehab and Health Center	2:
Chelsea Place Care Center	2:
Avery Nursing Home/noble Building	2:
Sheriden Woods Health Care Center	2:
Complete Care at Glendale	2:
The Guilford House	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Mary Wade Home, Inc	2:
Apple Rehab Shelton Lakes	2:
Silver Springs Care Center	2:

Medical Groups Affiliated with SAINT MARY'S HOSPITAL

There are 418 doctors and 95 medical groups that are affiliated with SAINT MARY'S HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with SAINT MARY'S HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with SAINT MARY'S HOSPITAL.