WATERBURY HOSPITAL Ratings and Reviews

About WATERBURY HOSPITAL

WATERBURY HOSPITAL is a Acute Care Hospitals. It is in WATERBURY, CT. Its type of ownership is Proprietary. The facility's Medicare ID is 70005. It does provide emergency services. There are 306 medical professionals and 98 doctor groups affiliated with the hospital. On average at WATERBURY HOSPITAL, emergency patients were charged $24,082. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

Quick Links to WATERBURY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WATERBURY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	22 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	68 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their nurses "Usually" listened carefully to them	25 %
Patients who reported that their nurses "Always" explained things in a way they could understand	68 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	24 %
Patients who reported that their doctors "Always" communicated well	74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	19 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	15 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	47 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	19 %
Patients who reported that they "Usually" received help as soon as they wanted	34 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	43 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	30 %
Patients who reported that staff "Always" explained about medicines before giving it to them	52 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	67 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	13 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	20 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	14 %
Patients who reported that YES, they were given information about what to do during their recovery at home	86 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	12 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	88 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	43 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	35 %
Patients who "Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	53 %
Patients who reported that their room and bathroom were "Always" clean	72 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	19 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	39 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	15 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	31 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	54 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	10 %
Patients who reported YES, they would definitely recommend the hospital	55 %
Patients who reported YES, they would probably recommend the hospital	35 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WATERBURY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WATERBURY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WATERBURY HOSPITAL: Not Available

Detailed table for spending and period for patients at WATERBURY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$31
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$27
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$37
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$6
Carrier (1 to 3 days Prior to Index Hospital Admission)	$681
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$10,690
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$12
Carrier (During Index Hospital Admission)	$1,310
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$898
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$151
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,544
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$714
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,397
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$67
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,485
Total (Complete Episode)	$24,082

Infection Rates at WATERBURY HOSPITAL

These measures show how often patients at WATERBURY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.16 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.76 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	4,437.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.64 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.01 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.97 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	3,969.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	5.11 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.20 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	1.15 / Same
SSI - Colon Surgery: Number of Procedures	91.00 / Same
SSI - Colon Surgery: Predicted Cases	2.60 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	64.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.52 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.51 / Same
MRSA Bacteremia: Upper Confidence Limit	3.89 / Same
MRSA Bacteremia: Patient Days	45,974.00 / Same
MRSA Bacteremia: Predicted Cases	2.48 / Same
MRSA Bacteremia: Observed Cases	4.00 / Same
MRSA Bacteremia	1.61 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.09 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.52 / Better
Clostridium Difficile (C.Diff): Patient Days	42,717.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	21.27 / Better
Clostridium Difficile (C.Diff): Observed Cases	5.00 / Better
Clostridium Difficile (C.Diff)	0.24 / Better

How WATERBURY HOSPITAL Compares to Other Similar Facilities

This is how WATERBURY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in WATERBURY, CT

Worst Hospitals in WATERBURY, CT

Percentages of Complications and Deaths at WATERBURY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	12%	SAME
Death rate for CABG surgery patients	2.2%	SAME
Death rate for COPD patients	10.4%	SAME
Death rate for heart failure patients	11.7%	SAME
Death rate for pneumonia patients	12.4%	Better
Death rate for stroke patients	14%	SAME
Pressure ulcer rate	0.32%	SAME
Death rate among surgical inpatients with serious treatable complications	191.24%	SAME
Iatrogenic pneumothorax rate	0.2%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.27%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.29%	SAME
Postoperative respiratory failure rate	11.24%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.1%	SAME
Postoperative sepsis rate	5.14%	SAME
Postoperative wound dehiscence rate	2.76%	SAME
Abdominopelvic accidental puncture or laceration rate	1.12%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.99%	SAME

Skilled Nursing Facilities Near WATERBURY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WATERBURY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Village Crest Center For Health and Rehabilitation	5:
Milford Health Care Center Inc	5:
Whitney Rehabilitation Care Center	5:
Portland Care and Rehab Center	5:
Pomperaug Woods Health Center	5:
John L. Levitow Health Care Center	5:
Havencare at Filosa	5:
Caleb Hitchcock Health Center	5:
Mclean Health Center	5:
Whitney Center	5:
West Hartford Health and Rehabilitation Center	5:
Ridge Crest at Meadow Ridge	5:
Southington Care Center	5:
The Springs at Watermark 3030 Park	5:
Cherry Brook Health Care Center	5:
Havencare at Hancock Hall	5:
Ludlowe Center For Health and Rehabilitation, LLC	5:
Jerome Home	5:
River Glen Health Care Center	5:
Pilgrim Manor	5:
Connecticut Baptist Homes, Inc	5:
Livewell Connecticut	5:
Seabury	5:
Evergreen Woods	5:
The Bradley Home and Pavilion	4:
Complete Care at Kimberly Hall-South	4:
Civita Care Center at West River	4:
Complete Care at Middlebury	4:
Leeway, Inc	4:
Water's Edge Center For Health and Rehab	4:
Touchpoints at Bloomfield	4:
Bishop Wicke Health and Rehab Ct	4:
Maefair Health Care Center	4:
Trinity Hill Care Center	4:
Autumn Lake Healthcare at Bucks Hill	4:
Candlewood Valley Health and Rehabilitation Center	4:
Orange Health Care Center	4:
Hebrew Center For Health and Rehabilitation	4:
Lord Chamberlain Manor	4:
Cook Willow Health and Rehabilitation Center, Inc.	4:
60 West	4:
Twin Maples Healthcare, Inc	4:
Maple View Health and Rehabilitation Center	4:
Saint Mary Home	4:
Avon Health Center	4:
The Pines at Bristol For Nursing and Rehabilitation	4:
Countryside Manor of Bristol	4:
Monsignor Bojnowski Manor	4:
The Springs at Watermark East Hill	4:
Wilton Meadows Health Care Center	4:
Jefferson House	4:
Lutheran Home of Southbury Inc	4:
Autumn Lake Healthcare at The Willows	4:
Autumn Lake Healthcare at New Britain	4:
Ingraham Manor	4:
The Curtis Home St Elizabeth Center	4:
Mattatuck Health Care Facility, Inc.	3:
Bloomfield Health Care Center	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Hamden Rehabilitation and Health Care Center	3:
Lord Chamberlain Nursing and Rehabilitation Center	3:
Apple Rehab Guilford	3:
Gardner Heights Health Care Center, Inc	3:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Masonicare Health Center	3:
Mozaic Senior Life	3:
Northbridge Health Care Center	3:
Elim Park Baptist Home, Inc	3:
Grimes Center	3:
Whispering Pines Rehabilitation and Nursing Center	3:
Regency House Nursing and Rehabilitation Center	3:
Complete Care at Meriden	3:
Apple Rehab Coccomo	3:
Parkville Care Center	3:
Ark Healthcare and Rehabilitation at Branford Hills	3:
Windsor Health and Rehabilitation Center, LLC	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Cheshire House Health Care Fac	2:
Torrington Center For Nursing and Rehabilitation LLC	2:
Autumn Lake Healthcare at Cromwell	2:
Ledgecrest Health Care Center	2:
Shady Knoll	2:
Civita Care Center at Danbury	2:
Glen Hill Center	2:
Civita Care Center at Newington	2:
Bethel Health Care Center	2:
Village Green of Bristol Rehab and Health Center	2:
Sheriden Woods Health Care Center	2:
Apple Rehab Avon	2:
Chelsea Place Care Center	2:
Avery Nursing Home/noble Building	2:
Complete Care at Glendale	2:
The Guilford House	2:
Mary Wade Home, Inc	2:
Apple Rehab Shelton Lakes	2:
Silver Springs Care Center	2:
Laurel Ridge Health Care Center	1:
Apple Rehab Middletown	1:
Wadsworth Glen Health Care and Rehabilitation Cent	1:
St Joseph's Center	1:

Medical Groups Affiliated with WATERBURY HOSPITAL

There are 306 doctors and 98 medical groups that are affiliated with WATERBURY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with WATERBURY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WATERBURY HOSPITAL.