CHARLOTTE HUNGERFORD HOSPITAL Ratings and Reviews

About CHARLOTTE HUNGERFORD HOSPITAL

CHARLOTTE HUNGERFORD HOSPITAL is a Acute Care Hospitals. It is in TORRINGTON, CT. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 70011. It does provide emergency services. There are 344 medical professionals and 72 doctor groups affiliated with the hospital. On average at CHARLOTTE HUNGERFORD HOSPITAL, emergency patients were charged $24,251. This is lower than the state average of $25,960. It is also lower than the national average of $25,828.

Quick Links to CHARLOTTE HUNGERFORD HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for CHARLOTTE HUNGERFORD HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	79 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	10 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	22 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	4 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	24 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	12 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	11 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	13 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	31 %
Patients who reported that staff "Always" explained about medicines before giving it to them	60 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	47 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	32 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	10 %
Patients who reported that YES, they were given information about what to do during their recovery at home	90 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	10 %
Patients who reported that YES, they did discuss whether they would need help after discharge	90 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	10 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	90 %
Patients who "Agree" they understood their care when they left the hospital	48 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	46 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	55 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	48 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	51 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	44 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	21 %
Patients who reported that the area around their room was "Usually" quiet at night	35 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	29 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	59 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	7 %
Patients who reported YES, they would definitely recommend the hospital	59 %
Patients who reported YES, they would probably recommend the hospital	34 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of CHARLOTTE HUNGERFORD HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the CHARLOTTE HUNGERFORD HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for CHARLOTTE HUNGERFORD HOSPITAL: Not Available

Detailed table for spending and period for patients at CHARLOTTE HUNGERFORD HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$12
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$33
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$60
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$36
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$3
Carrier (1 to 3 days Prior to Index Hospital Admission)	$751
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,309
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$11
Carrier (During Index Hospital Admission)	$1,044
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$924
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$208
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,768
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$950
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$6,440
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$44
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,659
Total (Complete Episode)	$24,251

Infection Rates at CHARLOTTE HUNGERFORD HOSPITAL

These measures show how often patients at CHARLOTTE HUNGERFORD HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	-- / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.64 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	2,663.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	1.83 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	0.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	4,409.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.31 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.04 / Same
SSI - Colon Surgery: Upper Confidence Limit	3.42 / Same
SSI - Colon Surgery: Number of Procedures	59.00 / Same
SSI - Colon Surgery: Predicted Cases	1.44 / Same
SSI - Colon Surgery: Observed Cases	1.00 / Same
SSI - Colon Surgery	0.69 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	18.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.16 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	-- / Same
MRSA Bacteremia: Upper Confidence Limit	2.39 / Same
MRSA Bacteremia: Patient Days	22,543.00 / Same
MRSA Bacteremia: Predicted Cases	1.25 / Same
MRSA Bacteremia: Observed Cases	0.00 / Same
MRSA Bacteremia	0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.77 / Better
Clostridium Difficile (C.Diff): Patient Days	21,612.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	8.61 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.23 / Better

How CHARLOTTE HUNGERFORD HOSPITAL Compares to Other Similar Facilities

This is how CHARLOTTE HUNGERFORD HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in TORRINGTON, CT

Worst Hospitals in TORRINGTON, CT

Percentages of Complications and Deaths at CHARLOTTE HUNGERFORD HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.1%	SAME
Death rate for heart failure patients	11.6%	SAME
Death rate for pneumonia patients	16.4%	SAME
Death rate for stroke patients	11.8%	SAME
Pressure ulcer rate	1.09%	SAME
Death rate among surgical inpatients with serious treatable complications	152%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.65%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.56%	SAME
Postoperative respiratory failure rate	7.7%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.51%	SAME
Postoperative sepsis rate	5.04%	SAME
Postoperative wound dehiscence rate	1.92%	SAME
Abdominopelvic accidental puncture or laceration rate	0.97%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.13%	SAME

Skilled Nursing Facilities Near CHARLOTTE HUNGERFORD HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near CHARLOTTE HUNGERFORD HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
River Glen Health Care Center	5:
Pomperaug Woods Health Center	5:
Connecticut Baptist Homes, Inc	5:
Livewell Connecticut	5:
Village Crest Center For Health and Rehabilitation	5:
Southington Care Center	5:
Pilgrim Manor	5:
John L. Levitow Health Care Center	5:
Jerome Home	5:
West Hartford Health and Rehabilitation Center	5:
Caleb Hitchcock Health Center	5:
Cherry Brook Health Care Center	5:
Seabury	5:
Mclean Health Center	5:
Geer Nursing and Rehabilitation	5:
Twin Maples Healthcare, Inc	4:
The Springs at Watermark East Hill	4:
Lutheran Home of Southbury Inc	4:
The Curtis Home St Elizabeth Center	4:
Complete Care at Middlebury	4:
The Bradley Home and Pavilion	4:
Water's Edge Center For Health and Rehab	4:
Autumn Lake Healthcare at Bucks Hill	4:
Candlewood Valley Health and Rehabilitation Center	4:
Cook Willow Health and Rehabilitation Center, Inc.	4:
Maple View Health and Rehabilitation Center	4:
The Pines at Bristol For Nursing and Rehabilitation	4:
Monsignor Bojnowski Manor	4:
Ingraham Manor	4:
Jefferson House	4:
Autumn Lake Healthcare at New Britain	4:
Countryside Manor of Bristol	4:
Trinity Hill Care Center	4:
Avon Health Center	4:
Hebrew Center For Health and Rehabilitation	4:
Saint Mary Home	4:
Touchpoints at Bloomfield	4:
Complete Care at Kimberly Hall-South	4:
Vantage at Westfield LLC	4:
Regency House Nursing and Rehabilitation Center	3:
Masonicare Health Center	3:
Elim Park Baptist Home, Inc	3:
Complete Care at Meriden	3:
Apple Rehab Coccomo	3:
Mattatuck Health Care Facility, Inc.	3:
Waterbury Center For Nursing and Rehabilitation LLC	3:
Bel-Air Manor Nursing and Rehabilitation Center	3:
Parkville Care Center	3:
Bloomfield Health Care Center	3:
Meadowbrook of Granby	3:
Complete Care at Glendale	2:
Silver Springs Care Center	2:
Cheshire House Health Care Fac	2:
Ledgecrest Health Care Center	2:
Civita Care Center at Newington	2:
Village Green of Bristol Rehab and Health Center	2:
Sheriden Woods Health Care Center	2:
Avery Nursing Home/noble Building	2:
Chelsea Place Care Center	2:
Apple Rehab Avon	2:
Torrington Center For Nursing and Rehabilitation LLC	2:
Windsor Health and Rehabilitation Center, LLC	2:
Ark Healthcare and Rehabilitation at Governor's Hous	2:
Berkshire Rehabilitation and Skilled Care Center	2:
Putnam Ridge	1:
Skyview Rehab and Nursing	1:
Civita Care Center at Cheshire	1:
Meriden Health and Rehab	1:
Apple Rehab Middletown	1:
Wadsworth Glen Health Care and Rehabilitation Cent	1:
Abbott Terrace Health Center	1:
The Grand Rehabilitation and Nursing at Pawling	1:
Apple Rehab Watertown	1:
The Summit at Plantsville	1:
Apple Rehab Cromwell	1:
Apple Rehab Farmington Valley	1:
Amberwoods of Farmington	1:
Autumn Lake Healthcare at West Hartford	1:
Litchfield Woods Health Care Center	1:
Wolcott Hall Nursing Center Inc	1:
Valerie Manor	1:
Complete Care at Kimberly Hall North	1:
Sharon Center For Health and Rehabilitation	1:
Noble Horizons	1:
Westfield Gardens Nursing and Rehab	1:
Grandview Rehabilitation and Healthcare Center	No Data

Medical Groups Affiliated with CHARLOTTE HUNGERFORD HOSPITAL

There are 344 doctors and 72 medical groups that are affiliated with CHARLOTTE HUNGERFORD HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with CHARLOTTE HUNGERFORD HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with CHARLOTTE HUNGERFORD HOSPITAL.