CONTACT INFORMATION REVIEWS & MORE DATA

HACKENSACKUMC MOUNTAINSIDE Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1 BAY AVENUE, MONTCLAIR, NJ 07042
  • Phone:  (973) 429-6000
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   63%

  About HACKENSACKUMC MOUNTAINSIDE

HACKENSACKUMC MOUNTAINSIDE is a Acute Care Hospitals. It is in MONTCLAIR, NJ. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310054. It does provide emergency services. There are 361 medical professionals and 128 doctor groups affiliated with the hospital. On average at HACKENSACKUMC MOUNTAINSIDE, emergency patients were charged $25,584. This is lower than the state average of $26,911. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HACKENSACKUMC MOUNTAINSIDE to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 70 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 79 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 67 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 10 %
Patients who reported that their nurses "Usually" listened carefully to them 23 %
Patients who reported that their nurses "Always" explained things in a way they could understand 65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 25 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 12 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 68 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 28 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 58 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 20 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 22 %
Patients who reported that staff "Always" explained about medicines before giving it to them 49 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 30 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 65 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 17 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 33 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 17 %
Patients who reported that YES, they were given information about what to do during their recovery at home 83 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 17 %
Patients who reported that YES, they did discuss whether they would need help after discharge 83 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 82 %
Patients who "Agree" they understood their care when they left the hospital 49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 44 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 54 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 43 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 51 %
Patients who reported that their room and bathroom were "Always" clean 75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 8 %
Patients who reported that their room and bathroom were "Usually" clean 17 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 15 %
Patients who reported that the area around their room was "Usually" quiet at night 38 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 11 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 62 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 8 %
Patients who reported YES, they would definitely recommend the hospital 63 %
Patients who reported YES, they would probably recommend the hospital 29 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of HACKENSACKUMC MOUNTAINSIDE, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HACKENSACKUMC MOUNTAINSIDE provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HACKENSACKUMC MOUNTAINSIDE: Not Available

Detailed table for spending and period for patients at HACKENSACKUMC MOUNTAINSIDE:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $14
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $42
Outpatient (1 to 3 days Prior to Index Hospital Admission) $92
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $39
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $7
Carrier (1 to 3 days Prior to Index Hospital Admission) $663
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $9,720
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $15
Carrier (During Index Hospital Admission) $1,675
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $803
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $123
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $2,914
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $922
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $6,483
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $92
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,981
Total (Complete Episode) $25,584

Infection Rates at HACKENSACKUMC MOUNTAINSIDE

These measures show how often patients at HACKENSACKUMC MOUNTAINSIDE contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.54 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 3,524.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 3.20 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.31 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.21 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.24 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 3,823.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 3.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.82 / Same
SSI - Colon Surgery: Lower Confidence Limit 0.33 / Same
SSI - Colon Surgery: Upper Confidence Limit 3.57 / Same
SSI - Colon Surgery: Number of Procedures 87.00 / Same
SSI - Colon Surgery: Predicted Cases 2.29 / Same
SSI - Colon Surgery: Observed Cases 3.00 / Same
SSI - Colon Surgery 1.31 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 59.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.49 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.61 / Same
MRSA Bacteremia: Upper Confidence Limit 4.66 / Same
MRSA Bacteremia: Patient Days 47,553.00 / Same
MRSA Bacteremia: Predicted Cases 2.07 / Same
MRSA Bacteremia: Observed Cases 4.00 / Same
MRSA Bacteremia 1.93 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.04 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.40 / Better
Clostridium Difficile (C.Diff): Patient Days 47,231.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 20.63 / Better
Clostridium Difficile (C.Diff): Observed Cases 3.00 / Better
Clostridium Difficile (C.Diff) 0.15 / Better

How HACKENSACKUMC MOUNTAINSIDE Compares to Other Similar Facilities

This is how HACKENSACKUMC MOUNTAINSIDE compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MONTCLAIR, NJ

Worst Hospitals in MONTCLAIR, NJ

Percentages of Complications and Deaths at HACKENSACKUMC MOUNTAINSIDE

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients 4.6% SAME
Death rate for heart attack patients 12.9% SAME
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients 10.4% SAME
Death rate for heart failure patients 10.5% SAME
Death rate for pneumonia patients 14.5% Better
Death rate for stroke patients 12.6% SAME
Pressure ulcer rate 0.33% SAME
Death rate among surgical inpatients with serious treatable complications 177.33% SAME
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.08% SAME
Postoperative hemorrhage or hematoma rate 2.09% SAME
Postoperative acute kidney injury requiring dialysis rate 1.5% SAME
Postoperative respiratory failure rate 7.78% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 3.34% SAME
Postoperative sepsis rate 5.02% SAME
Postoperative wound dehiscence rate 1.88% SAME
Abdominopelvic accidental puncture or laceration rate 1.04% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.86% SAME

Skilled Nursing Facilities Near HACKENSACKUMC MOUNTAINSIDE

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HACKENSACKUMC MOUNTAINSIDE ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Hoboken University Medical Center Tcu 5:
Childrens Specialized Hospital Mountainside 5:
Cheshire Home 5:
Upper East Side Rehabilitation and Nursing Center 5:
Parker at Somerset, Inc 5:
Northern Metropolitan Res Health Care Facility Inc 5:
Meadow Park Rehabilitation and Health Center L L C 5:
Christian Health Care Center 5:
Cypress Garden Center For Nursing and Rehab 5:
United Hebrew Geriatric Center 5:
Gold Crest Care Center 5:
New East Side Nursing Home 5:
Windsor Park Rehab and Nursing Center 5:
Highbridge Woodycrest Center 5:
Queen of Peace Residence 5:
Hartwyck at Oak Tree 5:
Inglemoor Rehabilitation and Care Center of Living 5:
Hollis Park Manor Nursing Home 5:
Jewish Home at Rockleigh 5:
N Y S Veterans Home In N Y C 5:
The New Jewish Home, Sarah Neuman 5:
Alaris Health at The Chateau 5:
Doctors Subacute Healthcare, LLC 5:
White House Healthcare and Rehabilitation Center 5:
New York Center For Rehabilitation and Nursing 5:
Complete Care at West Caldwell LLC 5:
Hamilton Park Nursing and Rehabilitation Center 5:
Cedar Crest/mountainview Gardens 5:
Fort Tryon Center For Rehabilitation and Nursing 5:
Dr Susan Smith Mckinney Nursing and Rehab Center 5:
Bronx Center For Rehabilitation and Health Care 5:
Margaret Tietz Center For Nursing Care Inc 5:
Buena Vida Rehab and Nursing Center 5:
Amsterdam Nursing Home Corp (1992) 5:
Atrium Center For Rehabilitation and Nursing 5:
Winchester Gardens Health Care Center 5:
Epic Rehabilitation and Nursing at White Plains 5:
Woodcliff Lake Health and Rehabilitation Center 5:
St Marys Hospital For Children 5:
Job Haines Home For Aged People 5:
Continuing Care at Lantern Hill 5:
Skilled Nursing at Fellowship Village 5:
Excel Care at Wayne 5:
Cliffside Rehab and Residential Health Care Center 5:
Maple Glen Center 5:
Elizabeth Seton Children's Center 5:
Atlas Rehabilitation and Healthcare at Maywood 5:
The Actors Fund Home 5:
New Gouverneur Hospital S N F 5:
Emerson Health Care Center 5:
Broadway House For Continuing 5:
Bainbridge Nursing and Rehabilitation Center 5:
Shore View Nursing and Rehabilitation Center 5:
Split Rock Rehabilition and Health Care Center 5:
Care Connection Rahway 5:
Careone at Somerset Valley 5:
Eastchester Rehabilitation and Health Care Center 5:
Regency Heritage Nursing and Rehabilitation Center 5:
Trinitas Hospital 5:
The Plaza Rehab and Nursing Center 5:
Tarrytown Hall Care Center 5:
Bronx Gardens Rehabilitation and Nursing Center 5:
Arbor Ridge Rehabilitation and Healthcare Center 5:
Merry Heart Nursing Home 5:
Forest View Center For Rehabilitation and Nursing 5:
Sea View Hospital Rehabilitation Center and Home 5:
The Knolls 5:
Careone at Wayne 5:
Bridgeway Care and Rehab Center at Bridgewater 5:
St Marys Center Inc 5:
N J Veterans Mem Home Paramus 5:
Family of Caring Healthcare at Montclair 5:
Atrium Post Acute Care of Park Ridge 5:
West Village Rehabilitation and Nursing Center 5:
The Steven and Alexandra Cohen Ped L T C Pavilion 5:
Carmel Richmond Healthcare and Rehab Center 5:
Kendal On Hudson 5:
Careone at Valley 5:
Methodist Home For Nursing and Rehabilitation 5:
Jamaica Hospital Nursing Home Co Inc 5:
Silvercrest 5:
N J Eastern Star Home 5:
University Center For Rehabilitation and Nursing 4:
Careone at Parsippany 4:
Aristacare at Parkside 4:
Lutheran Social Ministries Cranes Mill 4:
Workmens Circle Multicare Center 4:
Sea Crest Nursing and Rehabilitation Center 4:
Peace Care St Ann's 4:
Throgs Neck Extended Care Facility 4:
Ditmas Park Care Center 4:
Optima Care Harborview 4:
Staten Island Care Center 4:
Green Hill 4:
Arbor Glen Center 4:
Archcare at Providence Rest 4:
Livia Health and Senior Living 4:
Spring Creek Rehabilitation and Nursing Care Center 4:
Harbour View Senior Living Corp 4:
Careone at Madison Avenue 4:

Medical Groups Affiliated with HACKENSACKUMC MOUNTAINSIDE

There are 361 doctors and 128 medical groups that are affiliated with HACKENSACKUMC MOUNTAINSIDE.

Affiliated Doctor Groups


The list of medical professionals associated with HACKENSACKUMC MOUNTAINSIDE is very long, so we have added another pages. See a list of medical professionals associated with HACKENSACKUMC MOUNTAINSIDE.

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