HACKENSACK UNIVERSITY MEDICAL CENTER Ratings and Reviews

About HACKENSACK UNIVERSITY MEDICAL CENTER

HACKENSACK UNIVERSITY MEDICAL CENTER is a Acute Care Hospitals. It is in HACKENSACK, NJ. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310001. It does provide emergency services. There are 1,247 medical professionals and 257 doctor groups affiliated with the hospital. On average at HACKENSACK UNIVERSITY MEDICAL CENTER, emergency patients were charged $32,105. This is higher than the state average of $26,911. It is also higher than the national average of $25,828.

Quick Links to HACKENSACK UNIVERSITY MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for HACKENSACK UNIVERSITY MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	13 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	21 %
Patients who reported that their nurses "Always" explained things in a way they could understand	71 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	75 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	17 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	16 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	57 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	25 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	18 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	72 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	38 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	17 %
Patients who reported that YES, they were given information about what to do during their recovery at home	83 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	18 %
Patients who reported that YES, they did discuss whether they would need help after discharge	82 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	45 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	40 %
Patients who "Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	38 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	56 %
Patients who reported that their room and bathroom were "Always" clean	67 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	11 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	19 %
Patients who reported that the area around their room was "Usually" quiet at night	31 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	20 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	68 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	70 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of HACKENSACK UNIVERSITY MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the HACKENSACK UNIVERSITY MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for HACKENSACK UNIVERSITY MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at HACKENSACK UNIVERSITY MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$14
Hospice (1 to 3 days Prior to Index Hospital Admission)	$1
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$35
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$252
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$17
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$15
Carrier (1 to 3 days Prior to Index Hospital Admission)	$561
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,203
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$33
Carrier (During Index Hospital Admission)	$2,294
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$887
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$103
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,768
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,612
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,975
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$180
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$2,155
Total (Complete Episode)	$32,105

Infection Rates at HACKENSACK UNIVERSITY MEDICAL CENTER

These measures show how often patients at HACKENSACK UNIVERSITY MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.33 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.99 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	19,283.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	21.80 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	13.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.60 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.25 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	18,359.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	25.95 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	12.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.46 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.57 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.78 / Same
SSI - Colon Surgery: Number of Procedures	444.00 / Same
SSI - Colon Surgery: Predicted Cases	11.49 / Same
SSI - Colon Surgery: Observed Cases	12.00 / Same
SSI - Colon Surgery	1.04 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.02 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.46 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	406.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.39 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.30 / Same
MRSA Bacteremia: Lower Confidence Limit	0.23 / Better
MRSA Bacteremia: Upper Confidence Limit	0.93 / Better
MRSA Bacteremia: Patient Days	238,585.00 / Better
MRSA Bacteremia: Predicted Cases	16.30 / Better
MRSA Bacteremia: Observed Cases	8.00 / Better
MRSA Bacteremia	0.49 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.34 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.59 / Better
Clostridium Difficile (C.Diff): Patient Days	214,221.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	109.37 / Better
Clostridium Difficile (C.Diff): Observed Cases	49.00 / Better
Clostridium Difficile (C.Diff)	0.45 / Better

How HACKENSACK UNIVERSITY MEDICAL CENTER Compares to Other Similar Facilities

This is how HACKENSACK UNIVERSITY MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in HACKENSACK, NJ

Worst Hospitals in HACKENSACK, NJ

Percentages of Complications and Deaths at HACKENSACK UNIVERSITY MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3%	SAME
Death rate for heart attack patients	10.1%	Better
Death rate for CABG surgery patients	1.8%	SAME
Death rate for COPD patients	6.4%	Better
Death rate for heart failure patients	8.7%	Better
Death rate for pneumonia patients	11.7%	Better
Death rate for stroke patients	10.9%	Better
Pressure ulcer rate	0.18%	Better
Death rate among surgical inpatients with serious treatable complications	148.43%	SAME
Iatrogenic pneumothorax rate	0.17%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.66%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.06%	SAME
Postoperative respiratory failure rate	7.45%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	2.6%	SAME
Postoperative sepsis rate	4.77%	SAME
Postoperative wound dehiscence rate	2.09%	SAME
Abdominopelvic accidental puncture or laceration rate	0.81%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.73%	Better

Skilled Nursing Facilities Near HACKENSACK UNIVERSITY MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near HACKENSACK UNIVERSITY MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Careone at Somerset Valley	5:
Childrens Specialized Hospital Mountainside	5:
New York Center For Rehabilitation and Nursing	5:
Continuing Care at Lantern Hill	5:
Sea View Hospital Rehabilitation Center and Home	5:
Bronx Center For Rehabilitation and Health Care	5:
Hollis Park Manor Nursing Home	5:
Jewish Home at Rockleigh	5:
Cypress Garden Center For Nursing and Rehab	5:
Jamaica Hospital Nursing Home Co Inc	5:
Windsor Park Rehab and Nursing Center	5:
White House Healthcare and Rehabilitation Center	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Shore View Nursing and Rehabilitation Center	5:
Gold Crest Care Center	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Margaret Tietz Center For Nursing Care Inc	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Queen of Peace Residence	5:
The New Jewish Home, Sarah Neuman	5:
Care Connection Rahway	5:
Maple Glen Center	5:
Buena Vida Rehab and Nursing Center	5:
Split Rock Rehabilition and Health Care Center	5:
Atrium Post Acute Care of Park Ridge	5:
N Y S Veterans Home In N Y C	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Helen Hayes Hospital R H C F	5:
Complete Care at West Caldwell LLC	5:
Elizabeth Seton Children's Center	5:
Helen Hayes Hospital T C U	5:
Lynbrook Restorative Therapy and Nursing	5:
Careone at Wayne	5:
Inglemoor Rehabilitation and Care Center of Living	5:
New East Side Nursing Home	5:
Job Haines Home For Aged People	5:
The Knolls	5:
Hartwyck at Oak Tree	5:
Epic Rehabilitation and Nursing at White Plains	5:
St Marys Hospital For Children	5:
Tarrytown Hall Care Center	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Excel Care at Wayne	5:
Careone at Cresskill	5:
Emerson Health Care Center	5:
New Gouverneur Hospital S N F	5:
Union Plaza Care Center	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Careone at Valley	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Methodist Home For Nursing and Rehabilitation	5:
Bainbridge Nursing and Rehabilitation Center	5:
United Hebrew Geriatric Center	5:
Upper East Side Rehabilitation and Nursing Center	5:
Eastchester Rehabilitation and Health Care Center	5:
Northwell Health Stern Family Center For Rehab	5:
Townhouse Center For Rehabilitation and Nursing	5:
Cheshire Home	5:
Carmel Richmond Healthcare and Rehab Center	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
Nassau Rehabilitation and Nursing Center	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
West Village Rehabilitation and Nursing Center	5:
Northern Westchester Hospital T C U	5:
Forest View Center For Rehabilitation and Nursing	5:
Cliffside Rehab and Residential Health Care Center	5:
Family of Caring Healthcare at Montclair	5:
N J Veterans Mem Home Paramus	5:
Atrium Center For Rehabilitation and Nursing	5:
Hoboken University Medical Center Tcu	5:
St Marys Center Inc	5:
Amsterdam Nursing Home Corp (1992)	5:
Henry J Carter Skilled Nursing Facility	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Mount Sinai South Nassau T C U	5:
Sunshine Children's Home and Rehab Center	5:
Kendal On Hudson	5:
Christian Health Care Center	5:
The Actors Fund Home	5:
Arbor Glen Center	5:
Broadway House For Continuing	5:
Silvercrest	5:
The Five Towns Premier Rehab and Nursing Center	4:
Lutheran Social Ministries Cranes Mill	4:
Highbridge Woodycrest Center	4:
Alaris Health at Hamilton Park	4:
Ditmas Park Care Center	4:
The Amsterdam at Harborside	4:
Oceanside Care Center Inc	4:
Throgs Neck Extended Care Facility	4:
Staten Island Care Center	4:
Green Hill	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
Meadow Park Rehabilitation and Health Center L L C	4:
Mcauley Hall Health Care Cente	4:
Winchester Gardens Health Care Center	4:
Meadowbrook Care Center	4:
Harbour View Senior Living Corp	4:
Careone at Madison Avenue	4:

Medical Groups Affiliated with HACKENSACK UNIVERSITY MEDICAL CENTER

There are 1,247 doctors and 257 medical groups that are affiliated with HACKENSACK UNIVERSITY MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with HACKENSACK UNIVERSITY MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with HACKENSACK UNIVERSITY MEDICAL CENTER.