WEST JERSEY HOSPITAL Ratings and Reviews

About WEST JERSEY HOSPITAL

WEST JERSEY HOSPITAL is a Acute Care Hospitals. It is in VOORHEES, NJ. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310022. It does provide emergency services. There are 1,364 medical professionals and 181 doctor groups affiliated with the hospital. On average at WEST JERSEY HOSPITAL, emergency patients were charged $23,893. This is lower than the state average of $26,911. It is also lower than the national average of $25,828.

Quick Links to WEST JERSEY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for WEST JERSEY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	83 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	13 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	89 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	8 %
Patients who reported that their nurses "Always" listened carefully to them	80 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	16 %
Patients who reported that their nurses "Always" explained things in a way they could understand	79 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	15 %
Patients who reported that their doctors "Always" communicated well	78 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	20 %
Patients who reported that their doctors "Always" explained things in a way they could understand	74 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	20 %
Patients who reported that they "Always" received help as soon as they wanted	58 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	15 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	15 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	61 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	24 %
Patients who reported that staff "Always" explained about medicines before giving it to them	59 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	22 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	19 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	75 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	17 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	18 %
Patients who reported that YES, they were given information about what to do during their recovery at home	82 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	16 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	84 %
Patients who "Agree" they understood their care when they left the hospital	41 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	52 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	9 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	52 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	36 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	58 %
Patients who reported that their room and bathroom were "Always" clean	62 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	16 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	55 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	13 %
Patients who reported that the area around their room was "Usually" quiet at night	32 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	19 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	74 %
Patients who reported YES, they would probably recommend the hospital	21 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of WEST JERSEY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the WEST JERSEY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for WEST JERSEY HOSPITAL: Not Available

Detailed table for spending and period for patients at WEST JERSEY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$20
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$15
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$184
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$26
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$14
Carrier (1 to 3 days Prior to Index Hospital Admission)	$586
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$9,712
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$24
Carrier (During Index Hospital Admission)	$1,687
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$811
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$153
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,078
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$945
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,897
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$109
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,631
Total (Complete Episode)	$23,893

Infection Rates at WEST JERSEY HOSPITAL

These measures show how often patients at WEST JERSEY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.48 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	15,099.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	13.81 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.15 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.12 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.74 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	14,944.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	14.98 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.33 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.52 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.71 / Same
SSI - Colon Surgery: Number of Procedures	425.00 / Same
SSI - Colon Surgery: Predicted Cases	11.16 / Same
SSI - Colon Surgery: Observed Cases	11.00 / Same
SSI - Colon Surgery	0.99 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.44 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.64 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	492.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	4.20 / Same
SSI - Abdominal Hysterectomy: Observed Cases	5.00 / Same
SSI - Abdominal Hysterectomy	1.19 / Same
MRSA Bacteremia: Lower Confidence Limit	0.04 / Better
MRSA Bacteremia: Upper Confidence Limit	0.73 / Better
MRSA Bacteremia: Patient Days	171,363.00 / Better
MRSA Bacteremia: Predicted Cases	9.05 / Better
MRSA Bacteremia: Observed Cases	2.00 / Better
MRSA Bacteremia	0.22 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.23 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.48 / Better
Clostridium Difficile (C.Diff): Patient Days	146,780.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	80.76 / Better
Clostridium Difficile (C.Diff): Observed Cases	27.00 / Better
Clostridium Difficile (C.Diff)	0.33 / Better

How WEST JERSEY HOSPITAL Compares to Other Similar Facilities

This is how WEST JERSEY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in VOORHEES, NJ

Worst Hospitals in VOORHEES, NJ

Percentages of Complications and Deaths at WEST JERSEY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.9%	SAME
Death rate for heart attack patients	14.8%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	9.5%	SAME
Death rate for heart failure patients	11.1%	SAME
Death rate for pneumonia patients	18%	SAME
Death rate for stroke patients	13.1%	SAME
Pressure ulcer rate	0.17%	SAME
Death rate among surgical inpatients with serious treatable complications	177.25%	SAME
Iatrogenic pneumothorax rate	0.28%	SAME
In-hospital fall with hip fracture rate	0.1%	SAME
Postoperative hemorrhage or hematoma rate	2.05%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.68%	SAME
Postoperative respiratory failure rate	11.7%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.53%	SAME
Postoperative sepsis rate	4.76%	SAME
Postoperative wound dehiscence rate	2.58%	SAME
Abdominopelvic accidental puncture or laceration rate	1.55%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near WEST JERSEY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near WEST JERSEY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Presbyterian Ctr For Cont Care	5:
Medford Leas	5:
Edgehill Nursing and Rehab Cen	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
United Methodist Communities at Pitman	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Willowbrooke Court-Southampton	5:
Willowcrest	5:
Shady Lane Gloucester Co Home	5:
Transitional Care Unit at Nazareth Hospital	5:
St Joseph's Manor	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Holy Family Home	5:
United Methodist Communities at Collingswood	5:
The Health Center at The Hill at Whitemarsh	5:
Beaumont at Bryn Mawr	5:
William Hood Dunwoody Care Ctr	5:
Laurel Brook Rehabilitation and Healthcare Center	5:
Waverly Heights	5:
Lions Gate	5:
Willowbrooke Court-Spring Hous	5:
Masonic Village at Lafayette Hill	5:
Little Flower Manor	5:
Careone at Moorestown	5:
Artman Lutheran Home	5:
Willowbrooke Court Skilled Care at Evergreens	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Saint Joseph Villa	5:
Masonic Village at Burlington	5:
Simpson House Inc	5:
Centennial Healthcare and Rehabilitation Center	5:
The Lafayette-Redeemer	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Delaware Valley Veteran's Home	5:
Total Rehab Moorestown	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
Broomall Manor	4:
New Jersey Veterans Memorial Vineland	4:
Paul's Run	4:
St Francis Center For Rehabilitation and Healthcare	4:
Monticello House	4:
Fox Subacute at South Philadelphia	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Complete Care at Marcella, LLC	4:
Wayne Center	4:
The Pines at Philadelphia Rehab and Healthcare Ctr	4:
Pennypack Nursing and Rehabilitation Center	4:
Philadelphia Protestant Home	4:
Quadrangle	4:
Dresher Hill Health and Rehabilitation Center	4:
Langhorne Gardens Health and Rehabilitation Center	4:
Huntingdon Skilled Nursing and Rehabilitation Cent	4:
Ann's Choice	4:
West Park Rehabilitation and Nursing Center	4:
Suburban Woods Health and Reha	4:
Elkins Crest Health and Rehabilitation Center	4:
Statesman Health and Rehabilitation Center	4:
Careone at Evesham	4:
Berlin Rehabilitation and Healthcare Center	3:
Sterling Health Care and Rehab Center	3:
Allegria at The Fountains	3:
Kearsley Rehabilitation and Nursing Center	3:
Inglis House	3:
Phoebe Wyncote	3:
Oakwood Healthcare and Rehabilitation Center	3:
Advanced Subacute Rehabilitation Center at Sewell	3:
Rosemont Center	3:
Springfield Rehabilitation and Healthcare Center	3:
Wesley Enhanced Living at Stapeley	3:
Liberty Center For Rehabilitation and Nursing	3:
Caring Heart Rehabilitation and Nursing Center	3:
Oxford Rehabilitation and Healthcare Center	3:
Accelerate Skilled Nursing and Rehabilitation Will	3:
Ambler Extended Care Center	3:
Monumentalpostacutecare at Woodside Park	3:
Wesley Enhanced Living Pennypack Park	3:
Renaissance Healthcare and Rehabilitation Center	3:
Laurel Manor Healthcare and Rehabilitation Center	3:
Luther Woods Nursing and Rehabilitation Center	3:
Montgomery Subacute and Respiratory Center	3:
Markley Rehabilitation and Healthcare Center	3:
Brookside Healthcare and Rehabilitation Center	3:
Germantown Home	3:
Wiley Mission	3:
Aspen Hills Healthcare Center	3:
The Center For Rehab and Nursing Washington Township	3:
Atlas Post Acute at Woodbury Country Club	2:
Barclays Rehabilitation and Healthcare Center	2:
Westgate Hills Rehabilitation and Nursing Ctr	2:
Cedar Grove Respiratory and Nursing Center	2:
St Monica Center For Rehabilitation and Healthcare	2:
Pine View Healthcare and Rehabilitation Center	2:
The Subacute at Autumn Lake Healthcare	2:
Wynwood Rehabilitation and Healthcare Center	2:
Medford Care Center	2:
Aristacare at East Falls	2:
Echelon Care and Rehab	2:
River Front Rehabilitation and Healthcare Center	2:
St John Neumann Ctr For Rehab and Healthcare	2:
Hopkins Center	2:

Medical Groups Affiliated with WEST JERSEY HOSPITAL

There are 1,364 doctors and 181 medical groups that are affiliated with WEST JERSEY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with WEST JERSEY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with WEST JERSEY HOSPITAL.