COOPER UNIVERSITY HOSPITAL Ratings and Reviews

About COOPER UNIVERSITY HOSPITAL

COOPER UNIVERSITY HOSPITAL is a Acute Care Hospitals. It is in CAMDEN, NJ. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 310014. It does provide emergency services. There are 1,294 medical professionals and 171 doctor groups affiliated with the hospital. On average at COOPER UNIVERSITY HOSPITAL, emergency patients were charged $29,968. This is higher than the state average of $26,911. It is also higher than the national average of $25,828.

Quick Links to COOPER UNIVERSITY HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COOPER UNIVERSITY HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	6 %
Patients who reported that their nurses "Usually" communicated well	17 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	75 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	17 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	83 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	74 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	7 %
Patients who reported that their doctors "Usually" listened carefully to them	19 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	57 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	27 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	30 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	71 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	18 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	35 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	20 %
Patients who reported that YES, they were given information about what to do during their recovery at home	80 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	21 %
Patients who reported that YES, they did discuss whether they would need help after discharge	79 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	18 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	82 %
Patients who "Agree" they understood their care when they left the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	48 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	46 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	44 %
Patients who "Agree" that they understood their responsiblities in managing their health	45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	47 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	54 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	13 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	50 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	14 %
Patients who reported that the area around their room was "Usually" quiet at night	36 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	64 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	67 %
Patients who reported YES, they would probably recommend the hospital	24 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of COOPER UNIVERSITY HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COOPER UNIVERSITY HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for COOPER UNIVERSITY HOSPITAL: Not Available

Detailed table for spending and period for patients at COOPER UNIVERSITY HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$16
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$102
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$505
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$30
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$7
Carrier (1 to 3 days Prior to Index Hospital Admission)	$556
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$14,144
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$19
Carrier (During Index Hospital Admission)	$1,696
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$772
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$109
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,307
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,411
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,643
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$99
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,553
Total (Complete Episode)	$29,968

Infection Rates at COOPER UNIVERSITY HOSPITAL

These measures show how often patients at COOPER UNIVERSITY HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.59 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.43 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	21,450.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	21.18 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	20.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.94 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.65 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.45 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	20,137.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	24.26 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	24.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.99 / Same
SSI - Colon Surgery: Lower Confidence Limit	1.08 / Worse
SSI - Colon Surgery: Upper Confidence Limit	2.30 / Worse
SSI - Colon Surgery: Number of Procedures	603.00 / Worse
SSI - Colon Surgery: Predicted Cases	16.87 / Worse
SSI - Colon Surgery: Observed Cases	27.00 / Worse
SSI - Colon Surgery	1.60 / Worse
SSI - Abdominal Hysterectomy: Lower Confidence Limit	0.01 / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.35 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	424.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	3.65 / Same
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Same
SSI - Abdominal Hysterectomy	0.27 / Same
MRSA Bacteremia: Lower Confidence Limit	1.04 / Worse
MRSA Bacteremia: Upper Confidence Limit	2.25 / Worse
MRSA Bacteremia: Patient Days	197,982.00 / Worse
MRSA Bacteremia: Predicted Cases	16.67 / Worse
MRSA Bacteremia: Observed Cases	26.00 / Worse
MRSA Bacteremia	1.56 / Worse
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.72 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit	1.04 / Same
Clostridium Difficile (C.Diff): Patient Days	189,023.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases	130.66 / Same
Clostridium Difficile (C.Diff): Observed Cases	113.00 / Same
Clostridium Difficile (C.Diff)	0.87 / Same

How COOPER UNIVERSITY HOSPITAL Compares to Other Similar Facilities

This is how COOPER UNIVERSITY HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CAMDEN, NJ

Worst Hospitals in CAMDEN, NJ

Percentages of Complications and Deaths at COOPER UNIVERSITY HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	13%	SAME
Death rate for CABG surgery patients	2%	SAME
Death rate for COPD patients	9.9%	SAME
Death rate for heart failure patients	11.2%	SAME
Death rate for pneumonia patients	16.2%	SAME
Death rate for stroke patients	14.7%	SAME
Pressure ulcer rate	0.44%	SAME
Death rate among surgical inpatients with serious treatable complications	176.28%	SAME
Iatrogenic pneumothorax rate	0.14%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	1.53%	SAME
Postoperative acute kidney injury requiring dialysis rate	2.43%	SAME
Postoperative respiratory failure rate	8.12%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.91%	SAME
Postoperative sepsis rate	7.25%	SAME
Postoperative wound dehiscence rate	1.23%	SAME
Abdominopelvic accidental puncture or laceration rate	1.02%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near COOPER UNIVERSITY HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COOPER UNIVERSITY HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Presbyterian Ctr For Cont Care	5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs)	5:
Delaware Valley Veteran's Home	5:
Southeastern Pennsylvania Veteran's Center	5:
Little Flower Manor	5:
Willowbrooke Court Skd Care Center at Lima Estates	5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg	5:
Neshaminy Manor Home	5:
The Health Center at The Hill at Whitemarsh	5:
Saint Joseph Villa	5:
Holy Family Home	5:
Meadowood	5:
Edgehill Nursing and Rehab Cen	5:
Simpson House Inc	5:
Masonic Village at Burlington	5:
Hcc at White Horse Village	5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates	5:
Pickering Manor Home	5:
Willowbrooke Court-Southampton	5:
Willowbrooke Court-Granite	5:
Greenwood House Home For The Jewish Aged	5:
United Methodist Communities at Pitman	5:
Masonic Village at Warminster	5:
Masonic Village at Lafayette Hill	5:
Willowbrooke Court Skilled Care at Evergreens	5:
Artman Lutheran Home	5:
Laurel Brook Rehabilitation and Healthcare Center	5:
Lions Gate	5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates	5:
Elm Terrace Gardens	5:
Pennswood Village	5:
Transitional Care Unit at Nazareth Hospital	5:
Preferred Care at Hamilton	5:
Cadia Rehabilitation Silverside	5:
Fair Acres Geriatric Center	5:
Medford Leas	5:
Centennial Healthcare and Rehabilitation Center	5:
Chandler Hall Health Services	5:
William Hood Dunwoody Care Ctr	5:
Sanatoga Center	5:
Careone at Moorestown	5:
St Mary Center For Rehabilitation and Healthcare	5:
Beaumont at Bryn Mawr	5:
Peter Becker Community	5:
Dock Terrace	5:
Willowbrooke Court-Spring Hous	5:
St Joseph's Manor	5:
Christ's Home Retirement Community	5:
United Methodist Communities at Collingswood	5:
Waverly Heights	5:
The Lafayette-Redeemer	5:
Shady Lane Gloucester Co Home	5:
Rosewood Gardens Rehabilitation and Nursing Center	5:
Willowbrooke Court Skilled Care Center at Brittany	5:
Willowcrest	5:
Statesman Health and Rehabilitation Center	4:
Complete Care at Hillside LLC	4:
The Pines at Philadelphia Rehab and Healthcare Ctr	4:
Langhorne Gardens Health and Rehabilitation Center	4:
Philadelphia Protestant Home	4:
Huntingdon Skilled Nursing and Rehabilitation Cent	4:
Dresher Hill Health and Rehabilitation Center	4:
Rehab at Shannondell	4:
West Park Rehabilitation and Nursing Center	4:
Suburban Woods Health and Reha	4:
Complete Care at Marcella, LLC	4:
Monticello House	4:
Total Rehab Moorestown	4:
Heritage Pointe Rehabilitation and Healthcare Ctr	4:
Avalon Rehabilitation and Healthcare Center	4:
Paul's Run	4:
Broomall Manor	4:
Gilpin Hall	4:
Careone at Evesham	4:
Wayne Center	4:
Quadrangle	4:
Rydal Park of Philadelphia Presbytery Homes, Inc	4:
Complete Care at Mercerville LLC	4:
Richboro Rehabilitation and Nursing Center	4:
Yardley Rehabilitation and Healthcare Center	4:
Waters Edge Healthcare and Rehab	4:
Preferred Care at Mercer	4:
St Francis Center For Rehabilitation and Healthcare	4:
Fox Subacute at South Philadelphia	4:
Ann's Choice	4:
Elkins Crest Health and Rehabilitation Center	4:
Hamilton Grove Healthcare and Rehabilitation, LLC	4:
Pennypack Nursing and Rehabilitation Center	4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald	4:
Parkhouse Rehabilitation and Nursing Center	3:
Wesley Enhanced Living Pennypack Park	3:
Allegria at The Fountains	3:
Germantown Home	3:
Advanced Subacute Rehabilitation Center at Sewell	3:
Renaissance Healthcare and Rehabilitation Center	3:
Ambler Extended Care Center	3:
Accelerate Skilled Nursing and Rehabilitation Will	3:
Autumn Lake Healthcare at Southgate	3:
Aspen Hills Healthcare Center	3:
Wesley Enhanced Living at Stapeley	3:

Medical Groups Affiliated with COOPER UNIVERSITY HOSPITAL

There are 1,294 doctors and 171 medical groups that are affiliated with COOPER UNIVERSITY HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with COOPER UNIVERSITY HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with COOPER UNIVERSITY HOSPITAL.