CONTACT INFORMATION REVIEWS & MORE DATA

VIRTUA OUR LADY OF LOURDES HOSPITAL Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1600 HADDON AVENUE, CAMDEN, NJ 08103
  • Phone:  (856) 886-5373
  • Type:  Acute Care Hospitals
  • Ownership:  Government - State
  • Overall Rating:  
  • Perc. Patients Recommending:   58%

  About VIRTUA OUR LADY OF LOURDES HOSPITAL

VIRTUA OUR LADY OF LOURDES HOSPITAL is a Acute Care Hospitals. It is in CAMDEN, NJ. Its type of ownership is Government - State. The facility's Medicare ID is 310029. It does provide emergency services. There are 648 medical professionals and 95 doctor groups affiliated with the hospital. On average at VIRTUA OUR LADY OF LOURDES HOSPITAL, emergency patients were charged $29,886. This is higher than the state average of $26,911. It is also higher than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VIRTUA OUR LADY OF LOURDES HOSPITAL to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 73 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 8 %
Patients who reported that their nurses "Usually" communicated well 19 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 13 %
Patients who reported that their nurses "Always" listened carefully to them 70 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 21 %
Patients who reported that their doctors "Always" communicated well 74 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 19 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 13 %
Patients who reported that their doctors "Always" listened carefully to them 73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 7 %
Patients who reported that their doctors "Usually" listened carefully to them 20 %
Patients who reported that their doctors "Always" explained things in a way they could understand 69 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 24 %
Patients who reported that they "Always" received help as soon as they wanted 51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 18 %
Patients who reported that they "Usually" received help as soon as they wanted 31 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 46 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 21 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 18 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 73 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 16 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 36 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 43 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 21 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 21 %
Patients who reported that YES, they were given information about what to do during their recovery at home 79 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 22 %
Patients who reported that YES, they did discuss whether they would need help after discharge 78 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 20 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 80 %
Patients who "Agree" they understood their care when they left the hospital 44 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 9 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 12 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 37 %
Patients who "Agree" that they understood their responsiblities in managing their health 45 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 48 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 35 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 8 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 57 %
Patients who reported that their room and bathroom were "Always" clean 56 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 18 %
Patients who reported that their room and bathroom were "Usually" clean 26 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 19 %
Patients who reported that the area around their room was "Usually" quiet at night 36 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 14 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 27 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 59 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 12 %
Patients who reported YES, they would definitely recommend the hospital 58 %
Patients who reported YES, they would probably recommend the hospital 30 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of VIRTUA OUR LADY OF LOURDES HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VIRTUA OUR LADY OF LOURDES HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VIRTUA OUR LADY OF LOURDES HOSPITAL: Not Available

Detailed table for spending and period for patients at VIRTUA OUR LADY OF LOURDES HOSPITAL:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $16
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $40
Outpatient (1 to 3 days Prior to Index Hospital Admission) $373
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $10
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $423
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $14,857
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $32
Carrier (During Index Hospital Admission) $2,203
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $794
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $106
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,128
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $1,215
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,918
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $136
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,629
Total (Complete Episode) $29,886

Infection Rates at VIRTUA OUR LADY OF LOURDES HOSPITAL

These measures show how often patients at VIRTUA OUR LADY OF LOURDES HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.13 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 1.00 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 10,316.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 9.62 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 4.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 0.42 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.19 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 1.46 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 6,425.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 6.61 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 4.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.61 / Same
SSI - Colon Surgery: Lower Confidence Limit -- / Same
SSI - Colon Surgery: Upper Confidence Limit 1.82 / Same
SSI - Colon Surgery: Number of Procedures 57.00 / Same
SSI - Colon Surgery: Predicted Cases 1.64 / Same
SSI - Colon Surgery: Observed Cases 0.00 / Same
SSI - Colon Surgery 0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 25.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.21 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 1.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit 0.17 / Same
MRSA Bacteremia: Upper Confidence Limit 1.78 / Same
MRSA Bacteremia: Patient Days 67,076.00 / Same
MRSA Bacteremia: Predicted Cases 4.58 / Same
MRSA Bacteremia: Observed Cases 3.00 / Same
MRSA Bacteremia 0.66 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.10 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit 0.43 / Better
Clostridium Difficile (C.Diff): Patient Days 65,187.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases 35.69 / Better
Clostridium Difficile (C.Diff): Observed Cases 8.00 / Better
Clostridium Difficile (C.Diff) 0.22 / Better

How VIRTUA OUR LADY OF LOURDES HOSPITAL Compares to Other Similar Facilities

This is how VIRTUA OUR LADY OF LOURDES HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in CAMDEN, NJ

Worst Hospitals in CAMDEN, NJ

Percentages of Complications and Deaths at VIRTUA OUR LADY OF LOURDES HOSPITAL

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients 13.4% SAME
Death rate for CABG surgery patients 2.5% SAME
Death rate for COPD patients 9.4% SAME
Death rate for heart failure patients 11.6% SAME
Death rate for pneumonia patients 18.8% SAME
Death rate for stroke patients 15.4% SAME
Pressure ulcer rate 0.25% SAME
Death rate among surgical inpatients with serious treatable complications 209.65% Worse
Iatrogenic pneumothorax rate 0.36% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.35% SAME
Postoperative acute kidney injury requiring dialysis rate 2.42% SAME
Postoperative respiratory failure rate 8.72% SAME
Perioperative pulmonary embolism or deep vein thrombosis rate 4.1% SAME
Postoperative sepsis rate 6.02% SAME
Postoperative wound dehiscence rate 3.19% SAME
Abdominopelvic accidental puncture or laceration rate 2.13% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 1.05% SAME

Skilled Nursing Facilities Near VIRTUA OUR LADY OF LOURDES HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VIRTUA OUR LADY OF LOURDES HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Shady Lane Gloucester Co Home 5:
Willowbrooke Court-Granite 5:
Elm Terrace Gardens 5:
Transitional Care Unit at Nazareth Hospital 5:
United Methodist Communities at Pitman 5:
Simpson House Inc 5:
Neshaminy Manor Home 5:
Fair Acres Geriatric Center 5:
Preferred Care at Hamilton 5:
The Health Center at The Hill at Whitemarsh 5:
Medford Leas 5:
Laurel Brook Rehabilitation and Healthcare Center 5:
Waverly Heights 5:
Pickering Manor Home 5:
Dock Terrace 5:
Centennial Healthcare and Rehabilitation Center 5:
Masonic Village at Burlington 5:
Careone at Moorestown 5:
Saint Joseph Villa 5:
Hrh Transitional Care Unit(a D/b/a Entity of Hrhs) 5:
Peter Becker Community 5:
Little Flower Manor 5:
Edgehill Nursing and Rehab Cen 5:
Lions Gate 5:
Greenwood House Home For The Jewish Aged 5:
Holy Family Home 5:
Masonic Village at Lafayette Hill 5:
Willowbrooke Court Skilled Care Center at Brittany 5:
Artman Lutheran Home 5:
Cadia Rehabilitation Silverside 5:
Chandler Hall Health Services 5:
Masonic Village at Warminster 5:
Presbyterian Ctr For Cont Care 5:
Christ's Home Retirement Community 5:
Willowbrooke Court Skd Care Center at Lima Estates 5:
Willowbrooke Court-Spring Hous 5:
Willowbrooke Court-Southampton 5:
Wesley Enhanced Living Main Line Rehab and Skd Nsg 5:
St Mary Center For Rehabilitation and Healthcare 5:
Hcc at White Horse Village 5:
William Hood Dunwoody Care Ctr 5:
St Joseph's Manor 5:
Delaware Valley Veteran's Home 5:
Willowbrooke Ctskdcarectr Atnormandy Farms Estates 5:
Willowcrest 5:
Willowbrooke Ctskdcarectr at Fortwashingtonestates 5:
United Methodist Communities at Collingswood 5:
Pennswood Village 5:
Beaumont at Bryn Mawr 5:
Rosewood Gardens Rehabilitation and Nursing Center 5:
Willowbrooke Court Skilled Care at Evergreens 5:
Meadowood 5:
The Lafayette-Redeemer 5:
The Pines at Philadelphia Rehab and Healthcare Ctr 4:
Statesman Health and Rehabilitation Center 4:
Langhorne Gardens Health and Rehabilitation Center 4:
West Park Rehabilitation and Nursing Center 4:
Pennypack Nursing and Rehabilitation Center 4:
Philadelphia Protestant Home 4:
Total Rehab Moorestown 4:
Suburban Woods Health and Reha 4:
Broomall Manor 4:
Preferred Care at Mercer 4:
Dresher Hill Health and Rehabilitation Center 4:
Careone at Evesham 4:
Complete Care at Marcella, LLC 4:
Avalon Rehabilitation and Healthcare Center 4:
Huntingdon Skilled Nursing and Rehabilitation Cent 4:
Elkins Crest Health and Rehabilitation Center 4:
Quadrangle 4:
Monticello House 4:
Hamilton Grove Healthcare and Rehabilitation, LLC 4:
Complete Care at Mercerville LLC 4:
Richboro Rehabilitation and Nursing Center 4:
Paul's Run 4:
St Francis Center For Rehabilitation and Healthcare 4:
Wayne Center 4:
Fox Subacute at South Philadelphia 4:
Gilpin Hall 4:
Rehab at Shannondell 4:
Yardley Rehabilitation and Healthcare Center 4:
Waters Edge Healthcare and Rehab 4:
Ann's Choice 4:
Providence Rehab and Hlthcare Ctratmercyfitzgerald 4:
Rydal Park of Philadelphia Presbytery Homes, Inc 4:
Wesley Enhanced Living Pennypack Park 3:
Oxford Rehabilitation and Healthcare Center 3:
Germantown Home 3:
Renaissance Healthcare and Rehabilitation Center 3:
Liberty Center For Rehabilitation and Nursing 3:
Accelerate Skilled Nursing and Rehabilitation Will 3:
Ambler Extended Care Center 3:
Foulk Living 3:
Luther Woods Nursing and Rehabilitation Center 3:
Parkhouse Rehabilitation and Nursing Center 3:
Green Meadows Nursing and Rehabilitation Center 3:
Aspen Hills Healthcare Center 3:
Autumn Lake Healthcare at Southgate 3:
Wiley Mission 3:
Brinton Manor Nursing and Rehabilitation Center 3:

Medical Groups Affiliated with VIRTUA OUR LADY OF LOURDES HOSPITAL

There are 648 doctors and 95 medical groups that are affiliated with VIRTUA OUR LADY OF LOURDES HOSPITAL.

Affiliated Doctor Groups


The list of medical professionals associated with VIRTUA OUR LADY OF LOURDES HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with VIRTUA OUR LADY OF LOURDES HOSPITAL.

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