VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. Ratings and Reviews

  About VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	77 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	18 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	84 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	12 %
Patients who reported that their nurses "Always" listened carefully to them	74 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	21 %
Patients who reported that their doctors "Always" communicated well	81 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	4 %
Patients who reported that their doctors "Usually" communicated well	15 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	88 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	80 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their doctors "Usually" listened carefully to them	16 %
Patients who reported that their doctors "Always" explained things in a way they could understand	77 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	15 %
Patients who reported that they "Always" received help as soon as they wanted	65 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	21 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	63 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	24 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	67 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	18 %
Patients who reported that staff "Always" explained about medicines before giving it to them	63 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	20 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	77 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	15 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	49 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	31 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	19 %
Patients who reported that YES, they were given information about what to do during their recovery at home	81 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	19 %
Patients who reported that YES, they did discuss whether they would need help after discharge	81 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	19 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	81 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	51 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	11 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	38 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	61 %
Patients who reported that their room and bathroom were "Always" clean	64 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	15 %
Patients who reported that their room and bathroom were "Usually" clean	21 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	24 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	67 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	65 %
Patients who reported YES, they would probably recommend the hospital	27 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV., Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.: Not Available

We do not have detailed cost analysis for VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV..

Infection Rates at VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.

These measures show how often patients at VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Central Line Associated Bloodstream Infection: Number of Device Days	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	Not Available / Not Available
Central Line Associated Bloodstream Infection (ICU + select Wards)	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	Not Available / Not Available
Catheter Associated Urinary Tract Infections (ICU + select Wards)	Not Available / Not Available
SSI - Colon Surgery: Lower Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit	Not Available / Not Available
SSI - Colon Surgery: Number of Procedures	Not Available / Not Available
SSI - Colon Surgery: Predicted Cases	Not Available / Not Available
SSI - Colon Surgery: Observed Cases	Not Available / Not Available
SSI - Colon Surgery	Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	Not Available / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	Not Available / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Upper Confidence Limit	Not Available / Not Available
MRSA Bacteremia: Patient Days	Not Available / Not Available
MRSA Bacteremia: Predicted Cases	Not Available / Not Available
MRSA Bacteremia: Observed Cases	Not Available / Not Available
MRSA Bacteremia	Not Available / Not Available
Clostridium Difficile (C.Diff): Lower Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Upper Confidence Limit	Not Available / Not Available
Clostridium Difficile (C.Diff): Patient Days	Not Available / Not Available
Clostridium Difficile (C.Diff): Predicted Cases	Not Available / Not Available
Clostridium Difficile (C.Diff): Observed Cases	Not Available / Not Available
Clostridium Difficile (C.Diff)	Not Available / Not Available

How VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. Compares to Other Similar Facilities

This is how VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.8%	SAME
Death rate for heart attack patients	12.1%	SAME
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	6.9%	SAME
Death rate for heart failure patients	7.3%	Better
Death rate for pneumonia patients	14.4%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	1.05%	SAME
Death rate among surgical inpatients with serious treatable complications	164.73%	SAME
Iatrogenic pneumothorax rate	0.32%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.99%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.48%	SAME
Postoperative respiratory failure rate	10.15%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.7%	SAME
Postoperative sepsis rate	6.42%	SAME
Postoperative wound dehiscence rate	1.83%	SAME
Abdominopelvic accidental puncture or laceration rate	1.22%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.27%	SAME

Skilled Nursing Facilities Near VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV. ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Henry J Carter Skilled Nursing Facility	5:
New Gouverneur Hospital S N F	5:
Cliffside Rehab and Residential Health Care Center	5:
Amsterdam Nursing Home Corp (1992)	5:
Broadway House For Continuing	5:
The Actors Fund Home	5:
Atrium Center For Rehabilitation and Nursing	5:
Emerson Health Care Center	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Bainbridge Nursing and Rehabilitation Center	5:
St Marys Center Inc	5:
Preferred Care at Old Bridge, LLC	5:
Buena Vida Rehab and Nursing Center	5:
Careone at Cresskill	5:
The New Jewish Home, Sarah Neuman	5:
New York Center For Rehabilitation and Nursing	5:
Nassau Rehabilitation and Nursing Center	5:
Carmel Richmond Healthcare and Rehab Center	5:
Epic Rehabilitation and Nursing at White Plains	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
United Hebrew Geriatric Center	5:
White House Healthcare and Rehabilitation Center	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Gold Crest Care Center	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Windsor Park Rehab and Nursing Center	5:
Lynbrook Restorative Therapy and Nursing	5:
Hollis Park Manor Nursing Home	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Inglemoor Rehabilitation and Care Center of Living	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
Childrens Specialized Hospital Mountainside	5:
Jewish Home at Rockleigh	5:
Cheshire Home	5:
Northwell Health Stern Family Center For Rehab	5:
St Marys Hospital For Children	5:
Edgehill Health Center	5:
Christian Health Care Center	5:
Careone at Valley	5:
Mount Sinai South Nassau T C U	5:
Tarrytown Hall Care Center	5:
Hartwyck at Oak Tree	5:
Maple Glen Center	5:
Methodist Home For Nursing and Rehabilitation	5:
Careone at Wayne	5:
Continuing Care at Lantern Hill	5:
Split Rock Rehabilition and Health Care Center	5:
Cypress Garden Center For Nursing and Rehab	5:
N J Veterans Mem Home Paramus	5:
Upper East Side Rehabilitation and Nursing Center	5:
Complete Care at West Caldwell LLC	5:
N Y S Veterans Home In N Y C	5:
Eastchester Rehabilitation and Health Care Center	5:
Hoboken University Medical Center Tcu	5:
Union Plaza Care Center	5:
Care Connection Rahway	5:
Belair Care Center Inc	5:
The Knolls	5:
Family of Caring Healthcare at Montclair	5:
Jamaica Hospital Nursing Home Co Inc	5:
New East Side Nursing Home	5:
Forest View Center For Rehabilitation and Nursing	5:
Bronx Center For Rehabilitation and Health Care	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Careone at East Brunswick	5:
Job Haines Home For Aged People	5:
Excel Care at Wayne	5:
Silvercrest	5:
Townhouse Center For Rehabilitation and Nursing	5:
Margaret Tietz Center For Nursing Care Inc	5:
Sea View Hospital Rehabilitation Center and Home	5:
Atrium Post Acute Care of Park Ridge	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Kendal On Hudson	5:
Queen of Peace Residence	5:
Elizabeth Seton Children's Center	5:
Arbor Glen Center	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
West Village Rehabilitation and Nursing Center	5:
Shore View Nursing and Rehabilitation Center	5:
Green Hill	4:
Crown Heights Center For Nursing and Rehab	4:
Livia Health and Senior Living	4:
Aristacare at Norwood Terrace	4:
Park Avenue Extended Care Facility	4:
Aristacare at Parkside	4:
The Grand Rehabilitation and Nursing at Queens	4:
Chapin Home For The Aging	4:
Harbour View Senior Living Corp	4:
Meadow Park Rehabilitation and Health Center L L C	4:
The Five Towns Premier Rehab and Nursing Center	4:
The Amsterdam at Harborside	4:
Dry Harbor Nursing Home	4:
Anchor Care and Rehabilitation Center	4:
Ditmas Park Care Center	4:
Oceanside Care Center Inc	4:
Staten Island Care Center	4:
Acclaim Rehabilitation and Nursing Center	4:
Spring Creek Rehabilitation and Nursing Care Center	4:

Medical Groups Affiliated with VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV.

There are 0 doctors and 0 medical groups that are affiliated with VA NEW YORK HARBOR HEALTHCARE SYSTEM - NY DIV..