METROPOLITAN HOSPITAL CENTER Ratings and Reviews

About METROPOLITAN HOSPITAL CENTER

METROPOLITAN HOSPITAL CENTER is a Acute Care Hospitals. It is in NEW YORK, NY. Its type of ownership is Government - Local. The facility's Medicare ID is 330199. It does provide emergency services. There are 187 medical professionals and 63 doctor groups affiliated with the hospital. On average at METROPOLITAN HOSPITAL CENTER, emergency patients were charged $23,875. This is lower than the state average of $26,475. It is also lower than the national average of $25,828.

Quick Links to METROPOLITAN HOSPITAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for METROPOLITAN HOSPITAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	65 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	10 %
Patients who reported that their nurses "Usually" communicated well	25 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	72 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	7 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	21 %
Patients who reported that their nurses "Always" listened carefully to them	61 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	9 %
Patients who reported that their nurses "Usually" listened carefully to them	30 %
Patients who reported that their nurses "Always" explained things in a way they could understand	61 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	13 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	71 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	7 %
Patients who reported that their doctors "Usually" communicated well	22 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	17 %
Patients who reported that their doctors "Always" listened carefully to them	71 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their doctors "Usually" listened carefully to them	21 %
Patients who reported that their doctors "Always" explained things in a way they could understand	64 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	28 %
Patients who reported that they "Always" received help as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	16 %
Patients who reported that they "Usually" received help as soon as they wanted	33 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	16 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	31 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	50 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	35 %
Patients who reported that staff "Always" explained about medicines before giving it to them	53 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	27 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	20 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	64 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	24 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	41 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	17 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	21 %
Patients who reported that YES, they were given information about what to do during their recovery at home	79 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	24 %
Patients who reported that YES, they did discuss whether they would need help after discharge	76 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	17 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	83 %
Patients who "Agree" they understood their care when they left the hospital	49 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	9 %
Patients who "Strongly Agree" they understood their care when they left the hospital	42 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	56 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	34 %
Patients who "Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	49 %
Patients who reported that their room and bathroom were "Always" clean	66 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	9 %
Patients who reported that their room and bathroom were "Usually" clean	25 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	41 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	19 %
Patients who reported that the area around their room was "Usually" quiet at night	40 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	12 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	31 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	57 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	9 %
Patients who reported YES, they would definitely recommend the hospital	62 %
Patients who reported YES, they would probably recommend the hospital	29 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of METROPOLITAN HOSPITAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the METROPOLITAN HOSPITAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for METROPOLITAN HOSPITAL CENTER: Not Available

Detailed table for spending and period for patients at METROPOLITAN HOSPITAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$53
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$88
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$158
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$1
Carrier (1 to 3 days Prior to Index Hospital Admission)	$372
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,896
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$5
Carrier (During Index Hospital Admission)	$979
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$368
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$169
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$4,642
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,168
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$2,907
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$31
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,037
Total (Complete Episode)	$23,875

Infection Rates at METROPOLITAN HOSPITAL CENTER

These measures show how often patients at METROPOLITAN HOSPITAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.02 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	1.43 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	3,159.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	3.45 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	1.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.29 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.33 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	3.55 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	1,800.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	2.30 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	3.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	1.31 / Same
SSI - Colon Surgery: Lower Confidence Limit	-- / Same
SSI - Colon Surgery: Upper Confidence Limit	2.52 / Same
SSI - Colon Surgery: Number of Procedures	46.00 / Same
SSI - Colon Surgery: Predicted Cases	1.19 / Same
SSI - Colon Surgery: Observed Cases	0.00 / Same
SSI - Colon Surgery	0.00 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	40.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.28 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.03 / Same
MRSA Bacteremia: Upper Confidence Limit	2.79 / Same
MRSA Bacteremia: Patient Days	30,785.00 / Same
MRSA Bacteremia: Predicted Cases	1.77 / Same
MRSA Bacteremia: Observed Cases	1.00 / Same
MRSA Bacteremia	0.57 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.02 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.41 / Better
Clostridium Difficile (C.Diff): Patient Days	26,538.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	15.98 / Better
Clostridium Difficile (C.Diff): Observed Cases	2.00 / Better
Clostridium Difficile (C.Diff)	0.13 / Better

How METROPOLITAN HOSPITAL CENTER Compares to Other Similar Facilities

This is how METROPOLITAN HOSPITAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in NEW YORK, NY

Worst Hospitals in NEW YORK, NY

Percentages of Complications and Deaths at METROPOLITAN HOSPITAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.9%	SAME
Death rate for pneumonia patients	16.1%	SAME
Death rate for stroke patients	NA	Not Enough Data
Pressure ulcer rate	0.37%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.24%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.41%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.54%	SAME
Postoperative respiratory failure rate	7.82%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.23%	SAME
Postoperative sepsis rate	NA	Not Enough Data
Postoperative wound dehiscence rate	1.97%	SAME
Abdominopelvic accidental puncture or laceration rate	1.04%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	0.92%	SAME

Skilled Nursing Facilities Near METROPOLITAN HOSPITAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near METROPOLITAN HOSPITAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
The Villa at Stamford	5:
Childrens Specialized Hospital Mountainside	5:
Cliffside Rehab and Residential Health Care Center	5:
Carmel Richmond Healthcare and Rehab Center	5:
Hamilton Park Nursing and Rehabilitation Center	5:
Elizabeth Seton Children's Center	5:
Belair Care Center Inc	5:
Jewish Home at Rockleigh	5:
Broadway House For Continuing	5:
North Shore - L I J Orzac Ctr For Rehabilitation	5:
Windsor Park Rehab and Nursing Center	5:
Hartwyck at Oak Tree	5:
Job Haines Home For Aged People	5:
N J Veterans Mem Home Paramus	5:
Queen of Peace Residence	5:
Mount Sinai South Nassau T C U	5:
Inglemoor Rehabilitation and Care Center of Living	5:
St Marys Hospital For Children	5:
Edgehill Health Center	5:
N Y S Veterans Home In N Y C	5:
Careone at Cresskill	5:
New Gouverneur Hospital S N F	5:
The Actors Fund Home	5:
Buena Vida Rehab and Nursing Center	5:
Upper East Side Rehabilitation and Nursing Center	5:
Fort Tryon Center For Rehabilitation and Nursing	5:
Townhouse Center For Rehabilitation and Nursing	5:
Northwell Health Stern Family Center For Rehab	5:
West Village Rehabilitation and Nursing Center	5:
Epic Rehabilitation and Nursing at White Plains	5:
Forest View Center For Rehabilitation and Nursing	5:
Waveny Care Center	5:
Atrium Center For Rehabilitation and Nursing	5:
Arbor Ridge Rehabilitation and Healthcare Center	5:
Kendal On Hudson	5:
Henry J Carter Skilled Nursing Facility	5:
Shore View Nursing and Rehabilitation Center	5:
The Steven and Alexandra Cohen Ped L T C Pavilion	5:
Dr Susan Smith Mckinney Nursing and Rehab Center	5:
Atrium Post Acute Care of Park Ridge	5:
New York Center For Rehabilitation and Nursing	5:
Schulman and Schachne Inst For Nursing and Rehab	5:
Excel Care at Wayne	5:
The New Jewish Home, Sarah Neuman	5:
Maple Glen Center	5:
Emerson Health Care Center	5:
White House Healthcare and Rehabilitation Center	5:
Cypress Garden Center For Nursing and Rehab	5:
Care Connection Rahway	5:
Careone at Valley	5:
Silvercrest	5:
Dumont Center For Rehabilitation and Nursing Care	5:
Sea View Hospital Rehabilitation Center and Home	5:
Methodist Home For Nursing and Rehabilitation	5:
Arbor Glen Center	5:
Bainbridge Nursing and Rehabilitation Center	5:
Bronx Gardens Rehabilitation and Nursing Center	5:
Union Plaza Care Center	5:
Cheshire Home	5:
Gold Crest Care Center	5:
Northern Metropolitan Res Health Care Facility Inc	5:
Continuing Care at Lantern Hill	5:
Woodcliff Lake Health and Rehabilitation Center	5:
Complete Care at West Caldwell LLC	5:
New East Side Nursing Home	5:
Family of Caring Healthcare at Montclair	5:
Bronx Center For Rehabilitation and Health Care	5:
Careone at Wayne	5:
Hollis Park Manor Nursing Home	5:
Hoboken University Medical Center Tcu	5:
St Marys Center Inc	5:
Lynbrook Restorative Therapy and Nursing	5:
Amsterdam Nursing Home Corp (1992)	5:
Nassau Rehabilitation and Nursing Center	5:
Tarrytown Hall Care Center	5:
Margaret Tietz Center For Nursing Care Inc	5:
The Knolls	5:
Christian Health Care Center	5:
United Hebrew Geriatric Center	5:
Split Rock Rehabilition and Health Care Center	5:
Eastchester Rehabilitation and Health Care Center	5:
Jamaica Hospital Nursing Home Co Inc	5:
The Five Towns Premier Rehab and Nursing Center	4:
Lutheran Social Ministries Cranes Mill	4:
Highbridge Woodycrest Center	4:
Ditmas Park Care Center	4:
Alaris Health at Hamilton Park	4:
Oceanside Care Center Inc	4:
Staten Island Care Center	4:
Spring Creek Rehabilitation and Nursing Care Center	4:
The Amsterdam at Harborside	4:
Meadow Park Rehabilitation and Health Center L L C	4:
Mcauley Hall Health Care Cente	4:
Kings Harbor Multicare Center	4:
Throgs Neck Extended Care Facility	4:
Green Hill	4:
Winchester Gardens Health Care Center	4:
Meadowbrook Care Center	4:
Harbour View Senior Living Corp	4:
Chapin Home For The Aging	4:

Medical Groups Affiliated with METROPOLITAN HOSPITAL CENTER

There are 187 doctors and 63 medical groups that are affiliated with METROPOLITAN HOSPITAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with METROPOLITAN HOSPITAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with METROPOLITAN HOSPITAL CENTER.